Transcript Slide 1
Slide 1 FastFacts Feature Presentation April 3rd, 2008 We are using audio during this session, so please dial in to our conference line… Phone number: 877-322-9648 Participant code: 182500 Slide 2 Today’s Topic We’ll be taking a look at… HopkinsOne Update Slide 3 Today’s Presenter John Tikka Senior Director, HopkinsOne Slide 4 Session Segments Presentation John will provide information about HopkinsOne and upcoming initiatives. During his presentation, your phone will be muted. Q&A After his presentation, we’ll hold a Q&A session. We’ll open up the phone lines, and you’ll be able to ask questions. John will answer as many of your questions as time allows. Slide 5 Contact Us If you would like to submit a question during the presentation or if you’re having technical difficulties, you can email us at: [email protected] You can also send us an instant message! GoogleTalk – [email protected] AOL Instant Messenger – HopkinsFastFacts MSN – [email protected] Slide 6 Survey Survey At the end of this FastFacts session, we’ll ask you to complete a short survey. Your honest comments will help us to enhance and improve future FastFacts sessions. Slide 7 HopkinsOne Update April 3, 2008 Slide 8 Current Update Completed installation of SAP Support Packs. Completed enhancements and corrections to improve: Grant reconciliation via PBC retroactive posting correction Month end close via Sponsored Reports Distribution Staff hire forms via the new ISR Purchase order and invoice quantity inconsistencies via GR from R/3 Inbox Travel workflow routing to PM on Internal Orders Travel workflow single approval FTE budget vs. actual comparisons down to unit levels New ZSR transaction Call volumes steady at 425 - 450 per week. Open customer tickets steadily decreased and average 355 open items as of Friday. New Reconciliation Guide published by Controller’s office and Internal Audit. Slide 9 High Priority Support Pack Issues Material Master replication – Open Vendor re-entry on LVPO purchases when mfg part number changed – Open Encumbrance cleanup - Resolved Invoicing letter of credit grants – Resolved Attaching documents to shopping carts for internal circulation – Resolved Downloading some BW reports to Excel causes JHHS formulas to fail – Work around in place MAC users cannot use JHU Supply Store catalogs due to problem in Firefox – Resolved Slide 10 Key Issues Key Issues Strategies for Addressing Faculty and BW Reporting SAP correction put into production in March. Sponsored reports distribution completed. Non-sponsored distribution planned. Accounts reconciliation guide published by JHU Controllers Office and Internal Audit. Effort Reporting SOM, BSPH, KSAS, WSE collaborating to improve process. H1 working to correct system issues. HR Actions Hire form changes completed. Salary change and Bonus Supplement form re-design and automation scheduled for Summer. Training Needs New Strategy, FastFacts Shopping Cart usability issues Exploring options for simplifying purchases for high volume vendors. Plan to increase use of p-Cards, increase use of EDI, and vendor self-service. Travel Reimbursement usability issues Some enhancements in March, more improvements planned with upgrade. Increased Demand on Staff Shared Services and BSMs working to indentify incremental relief through business process changes and system improvements. Slide 11 Important Initiatives NEW #1: Prioritization and Planning Top Issue: Scanning and Attaching Enhancements: Expand reports distribution to non-sponsored reports – June 2008 New Salary Change Form – June 2008 Simplify and automate security and role change requests Continue EDI vendor adoption for invoicing Technical: Prepare and Complete Oracle Upgrade in April 12 Review upgrade options Slide 12 Q&A We’re going to open the phone lines now! There will be a slight pause, and then a recorded voice will provide instructions on how to ask questions over this conference call line. We’ll be answering questions in the order that we receive them. We’ll also be answering the questions that were emailed to us during the presentation. If there’s a question that we can’t answer, we’ll do some research after this session, and then email the answer to all participants. Slide 13 Thank You! Thank you for participating! We would love to hear from you. Are there certain topics that you would like us to cover in future FastFacts sessions? Would you like to be a FastFacts presenter? Please email us at: [email protected] Slide 14 Survey Before we close, please take the time to complete a short survey. Your feedback will help us as we plan future FastFacts sessions. Click this link to access the survey… http://connectpro28579135.acrobat.com/fastfactssurvey/ Thanks again!