April 3rd, 2008
We are using audio during this session, so please dial in
to our conference line…
Phone number: 877-322-9648
Participant code: 182500
We’ll be taking a look at…
Senior Director, HopkinsOne
John will provide information about HopkinsOne and upcoming
During his presentation, your phone will be muted.
After his presentation, we’ll hold a Q&A session.
We’ll open up the phone lines, and you’ll be able to ask
John will answer as many of your questions as time allows.
If you would like to submit a question during the presentation or if
you’re having technical difficulties, you can email us at:
You can also send us an instant message!
GoogleTalk – [email protected]
AOL Instant Messenger – HopkinsFastFacts
MSN – [email protected]
At the end of this FastFacts session, we’ll ask you to complete a
Your honest comments will help us to enhance and improve
future FastFacts sessions.
April 3, 2008
Completed installation of SAP Support Packs.
Completed enhancements and corrections to improve:
Grant reconciliation via PBC retroactive posting correction
Month end close via Sponsored Reports Distribution
Staff hire forms via the new ISR
Purchase order and invoice quantity inconsistencies via GR from R/3
Travel workflow routing to PM on Internal Orders
Travel workflow single approval
FTE budget vs. actual comparisons down to unit levels
New ZSR transaction
Call volumes steady at 425 - 450 per week. Open customer tickets steadily
decreased and average 355 open items as of Friday.
New Reconciliation Guide published by Controller’s office and Internal Audit.
High Priority Support Pack Issues
Material Master replication – Open
Vendor re-entry on LVPO purchases when mfg part number changed – Open
Encumbrance cleanup - Resolved
Invoicing letter of credit grants – Resolved
Attaching documents to shopping carts for internal circulation – Resolved
Downloading some BW reports to Excel causes JHHS formulas to fail – Work
around in place
MAC users cannot use JHU Supply Store catalogs due to problem in Firefox –
Strategies for Addressing
Faculty and BW
SAP correction put into production in March. Sponsored reports
distribution completed. Non-sponsored distribution planned.
Accounts reconciliation guide published by JHU Controllers Office and
SOM, BSPH, KSAS, WSE collaborating to improve process.
H1 working to correct system issues.
Hire form changes completed. Salary change and Bonus Supplement
form re-design and automation scheduled for Summer.
New Strategy, FastFacts
Exploring options for simplifying purchases for high volume vendors.
Plan to increase use of p-Cards, increase use of EDI, and vendor
Some enhancements in March, more improvements planned with
Shared Services and BSMs working to indentify incremental relief
through business process changes and system improvements.
NEW #1: Prioritization and Planning
Top Issue: Scanning and Attaching
Expand reports distribution to non-sponsored reports – June 2008
New Salary Change Form – June 2008
Simplify and automate security and role change requests
Continue EDI vendor adoption for invoicing
Prepare and Complete Oracle Upgrade in April 12
Review upgrade options
We’re going to open the phone lines now!
There will be a slight pause, and then a recorded voice will provide
instructions on how to ask questions over this conference call line.
We’ll be answering questions in the order that we receive them.
We’ll also be answering the questions that were emailed to us
during the presentation.
If there’s a question that we can’t answer, we’ll do some research
after this session, and then email the answer to all participants.
Thank you for participating!
We would love to hear from you.
Are there certain topics that you would like us to cover in future
Would you like to be a FastFacts presenter?
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