Transcript SAP Learning Initiative

FastFacts
Feature Presentation
April 2, 2009
We are using audio during this session, so please dial in
to our conference line…
Phone number: 877-468-2134
Participant code: 182500
© 2009 The Johns Hopkins University. All rights reserved.
Today’s Topic
• We’ll be taking a look at…
SAP Learning Initiative
Today’s Presenters
Louis Biggie
Tina Cole
Director, Learning Solutions
Senior Learning Manager,
Learning Solutions
Session Segments
• Presentation
– Louis and Tina will address the SAP learning initiative.
– During their presentation, your phone will be muted.
• Q&A
– After the presentation, we’ll hold a Q&A session.
– We’ll open up the phone lines, and you’ll be able to
ask questions.
– Louis and Tina will answer as many of your questions
as time allows.
Contact Us
If you would like to submit a question during the
presentation or if you’re having technical difficulties, you
can email us at: [email protected]
You can also send us an instant message!
– GoogleTalk – [email protected]
– AOL Instant Messenger – HopkinsFastFacts
– MSN – [email protected]
Survey
Survey
– At the end of this FastFacts session, we’ll ask you to
complete a short survey.
– Your honest comments will help us to enhance and
improve future FastFacts sessions.
Louis Biggie
Tina Cole
SAP Learning Initiative
A Framework for Learning
Competency-based Learning:
Knowledge Acquisition
The transfer of knowledge that is needed to perform a new skill
or activity
Practice
The opportunity to practice those new activities in an
environment where learners cannot do harm to themselves or
anyone else
Mastery
Achieved by practicing those new skills with the support of
someone who is already an expert
2
Hopkins Changed Medical Education!
Sir William Osler
Physician in Chief,
Johns Hopkins Hospital
(1889-1905)
“He who studies medicine without
books sails an uncharted sea, but
he who studies medicine without
patients does not go to sea at
all.”
3
What People Say – the Problem!
There is a lot of information out there, but it is impossible to find.
I don’t have time to go to training. I just need to get what I need to
know without leaving my desk.
My sense was that training was something that was being “done to
me” – I did not feel involved in the process.
The training I received taught me some terms, but I still don’t know
how to do my job!
I was sent e-mails saying I had to be in two classes at the same time!
The training that went out was badly written and full of grammatical
and spelling errors.
I passed all the tests, but it didn’t mean a thing. I still don’t know how
to use the system.
4
The instructor told me how to fill in some fields, but I didn’t know
why or what it was all about.
What People Say – the Problem!
The training told me how to work fill out forms, but I didn’t get any
information about policies and procedures.
I received training from someone who did not seem to have a clue
what our business is.
I was looking for practical experience – all I got was a bunch of
PowerPoint slides.
The training and the application did not match!
I work at the hospital, and the training I got was university-oriented.
I work at the university, and the training I got was hospital-oriented.
The training was too generic – it did not apply to my department.
The training was boring!
5
Components of Our Plan
6
Knowledge Network https://collaborate.johnshopkins.edu/sites/SAP/knownet/Pages/default.aspx
myLearning @ johnshopkins https://lms.learnshare.com/authenticate/shib/default.asp
JHU SAP Program Sequence and Curriculum http://training.jhu.edu/html/Financial/Status204.pdf
Desktop Support Technology –Bomgar- end user url –
http://streaming.jhu.edu
Synchronous Learning Technology – Adobe Connect - FastFacts http://hopkinsfastfacts.org/
Rapid Development Tool example - LSCD http://training.jhu.edu/html/Test/NEWHR
Learning Solutions Home Page – http://training.jhu.edu
Learning Solutions e-mail [email protected]
Q&A
• We’re going to open the phone lines now!
• There will be a slight pause, and then a recorded voice will
provide instructions on how to ask questions over this
conference call line.
• We’ll be answering questions in the order that we receive
them.
• We’ll also be answering the questions that were emailed to us
during the presentation.
• If there’s a question that we can’t answer, we’ll do some
research after this session, and then email the answer to all
participants.
Thank You!
• Thank you for participating!
• We would love to hear from you.
– Are there certain topics that you would like us to cover in
future FastFacts sessions?
– Would you like to be a FastFacts presenter?
– Please email us at: [email protected]
Survey
• Before we close, please take the time to complete a short
survey.
• Your feedback will help us as we plan future FastFacts
sessions.
• Click this link to access the survey…
http://connect.johnshopkins.edu/fastfactssurvey/
Thanks again!