Transcript کارگاه مدیریت آموزش بیمار

MANAGERIAL CHALLENGES
IN PATIENT EDUCATION
Fatemeh Heshmati Nabavi
Assistant Professor in Nursing management.
Mashhad University of Medical Sciences
2014
Managerial challenges
Time consuming and complex nature of teaching and learning process
Organizational culture
Interdisciplinary nature
Culture of clients and their family
WHAT IS
ORGANIZATIONAL
CULTURE AND HOW
CAN IT AFFECT THE
QUALITY OF PE
PROGRAMMES?
What is Organizational culture
 Is the behavior of humans who are part of an
organization and the meanings that the people
attach to their actions.
organizat
ion
values
Beliefs'
visions
Culture
habits
norms
working
language
◦ It is also the pattern of such collective behaviors and
assumptions that are taught to new organizational
members as a way of perceiving, and even thinking
and feeling.
What is the Solution?
Making information giving and patient involvement in decision making an
integral part of the care delivery process.
NURSE’S
WORKLOAD
Fatemeh Heshmati Nabavi. Ph.D, MSc, BSc
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‫برنامه ریزی اجرایی‬
‫آماده سازی زیرساختها‬
‫زیر ساختهای اجرایی آموزش بیمار‬
Fatemeh Heshmati Nabavi. Ph.D, MSc, BSc
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‫فرم بررس ی نیاز آموزش ی‬
‫فرم ثبت آموزش بیمار‬
‫سابقه مختصر از بیماری و درمان‬
‫سابقه ابتال به بیمارهای حاد و مزمن‬
‫بررس ی موانع یادگیری(بیسوادی‪ ،‬اختالل‬
‫شنوایی‪ ،‬اختالل بینایی‪،‬‬
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‫بررس ی مشکالت شایع بیمار که با‬
‫آموزش قابل مدیریت است‬
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‫فرم بررس ی نیاز آموزش ی‬
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‫مشخصات بیمار‬
‫محتوای آموزش ی‬
‫آموزش گیرنده‬
‫روش ارائه آموزش‬
‫با ا ا ا ا ا ا ااازخورد از دریافا ا ا ا ا ا ا اات‬
‫آموزش‬
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‫اطالعات دموگرافیک‬
‫مشخصات پرستار آموزش دهنده و‬
‫امضاء‬
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‫‪Fatemeh Heshmati Nabavi. Ph.D, MSc, BSc‬‬
‫مطالب آموزشی استاندارد‬
Fatemeh Heshmati Nabavi. Ph.D, MSc, BSc
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Policy making
◦ Who
◦ Where
◦ When
◦ How
Fatemeh Heshmati Nabavi. Ph.D, MSc, BSc
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Leadership and supervision Style
◦ Supportive Approach
◦ Normative Approach
◦ Educative approach
Fatemeh Heshmati Nabavi. Ph.D, MSc, BSc
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Dr. Fatemeh Heshmati Nabavi