Transcript Broadband Roadmap – Existing products

Point to Point RAG report for January 2006
Key Milestones
RAG Status Amber
January Achievements
Key Issues
• Last meeting 17 January 2006
• 20 attendees from 12 organisations
• BT still need Clarification from CPs
on SOR2 and SOR3 (by 25/1)
• MSIL Requirements have been
produced and input
• Still awaiting full BTW response
upon a RIA in Feb 2006
Work Plan
• As a WG, we are moving at a better
speed but need to up our game
• Next meeting 28 February 2006
• BT to produce Product plan on a page
for all Point to Point products
• CPs to feedback to BT RFI on SoR2,3
• CPs to review BT MSIL consultation
document and workshop at Feb Meeting
Status:
Time
Cost
• Roll out information on 21CN is too
Voice oriented
• At ACO/TAM level, insufficient 21CN
engagement by BT account teams
with customers when planning their
current network roll-out
Quality
Customer
Satisfaction
Information
WG Issues & RAGs
•Working Group Issues are defined as problems that are within the WG scope and will impede the
progress of the WG and cannot be totally resolved, without delaying known milestones, by the WG
without outside help.
•The outside help will be triggered by a formal escalation. Any WG that has one or more escalations
currently flagged will be deemed to be in status Red (shown against time indicator). If an issue has the
potential to delay a key milestone it should raise an Amber status flag, but no formal escalation will be
raised. Once the escalation has been dealt with and appropriate guidance given the escalation will be
closed and the WG status will revert.
•Other WG RAG status influences will be: Cost, Quality & Customer Satisfaction & Information, as in
table below.
Indicator/Status
Red
Amber
Green
Time
Agreed key milestone
date cannot be met
Agreed key milestone
date in jeopardy
All milestones on track
Cost (resource)
WG failing due to lack of
resource
WG requires extra
resource
No additional resource
required for WG
Quality
WG failing against Key
Processes Indicators
(KPIs)
WG KPIs in jeopardy
All KPIs on track
Customer Sat.
Overall customer
satisfaction rated as poor
Overall customer
satisfaction rated as
average
Overall customer
satisfaction rated as good
Information
Content not agreed
causing critical delays
Content agreed but
delivery date not agreed
Required content (to be)
delivered to time