Transcript Slide 1

Sustainability Division: Eskom
Quality Department :
Procurement Quality Assurance
Clarification meeting: 10 October 2012
TENDER NO. PS(MR)2012/PM/01 for:
SECURITY SERVICES FOR THE MAJUBA RAIL PROJECT
GCD is a member of
Eskom’s Organisational Structure
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The Mandate and Strategic Intent of the Quality
Management Department (QMD)
Mandate
 To develop and implement a consolidated e-enabled Quality Management System for
Eskom, which complies with the requirements of the:
•
ISO 9001 standard
•
ISO 14001, OHSAS 18001
•
All other ISO based management systems standards that are applicable to Eskom specific
operations (e.g. ISO 27000, 50001, etc)
•
Business Excellence.
 Implement and manage an end-to-end, integrated life cycle (cradle to grave) Quality value
chain for all Eskom programmes so as to minimize Quality risks
Intent = Total Quality Management.
 The QMD’s intent is to develop, implement a best in Class Quality Management System
to enable achievement of Eskom’s strategic objectives.
 All aspects of Quality Management (includes Quality policy, Objectives, Quality planning, Quality
measures, provision of quality Assurance, Quality Control services, resources and quality management
information systems)
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Quality Value Chain representation on the
eHPUM – the PCM
Provide integrated project & programme life cycle quality assurance & control services
PERFORM
QUALITY
PLANNING
MEASURE,
ANALYSE &
IMPROVE
QUALITY
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ASSURE QUALITY
in DESIGN
ASSURE QUALITY
ASSURE
QUALITY in the
PROCUREMENT
PROCESS
ENABLE
COMPLIANCE,
EXCELLENCE
AND QUALITY
VERIFY PRODUCT
& SERVICE
QUALITY
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Focus and Specialization - Procurement
Quality Assurance
Support the Procurement process by providing and managing the Quality
Assurance elements into the Procurement value chain for Projects and Services.
The key focus areas are:
• Development of Risk based Procurement Quality Strategy.
• Development of procurement Quality specifications into Enquiries.
• Evaluations of Quality aspects in tender submissions and bids.
• Adjudication Quality decision support.
• Negotiations support on Quality aspects.
• Assure Quality requirements in Contracts.
• Post Contract Supplier Quality performance monitoring.
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Procurement Quality Assurance
• Leads and executes
all Procurement
Quality Assurance
activities from
procurement strategy
to contract award.
Prior Contract
• Monitors(Expediting)
and measures
supplier quality
performance during
contract execution.
Post Contract
Award
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Business Risks
The risk of not performing Procurement Quality Assurance can lead to :
Inadequate Quality
specifications in tender
documents
Potential
misunderstanding of
quality requirements by
potential suppliers
Less capable suppliers
could be contracted
Insufficient Quality
requirements in Contracts
Subsequent difficulties with
managing supplier quality
performance objectively on
quality against original quality
requirements and performance
criteria
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Insufficient emphasis of
quality requirements
based on importance &
criticality of products /
services
GCD is a member of
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Procurement Quality Assurance
OVERVIEW OF THE QUALITY TENDER DELIVERABLES
GCD is a member of
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Quality Process flow QM-58
GENERAL
REQUIREMENTS
• QUALITY MANAGEMENT POLICY
(3.1.1)
• IMPLENTATION
STAGE
(3.1.2)
CONTRACT AWARD
STAGE
(3.4)
CONTRACT AWARD
AND QUALITY
CONTROL STAGE (3.5)
QUALITY
MANAGEMENT IN
ENGINEERING (3.1.3)
QUALITY
MANAGEMENT IN
FABRICATION AND
CONSTRUCTION
(3.1.4)
TENDER EVALUATION
ADJUDICATION AND
NEGOTIATION STAGE
(3.3)
TENDER
SUBMISSION
STAGE
(3.2)
SUPPLIER QUALITY
PERFORMANCE AND
MONITORING STAGE
(3.6)
E-QUALITY TOOL
ACHIEVER PLUS
(3.7)
PAYMENT AND
DELIVERY
(3.8)
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QUALITY - Tender deliverables
Criteria
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2
3
4
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Quality Management
Reference Eskom Quality standard QM58 and ISO 9001:2008


Quality Management System Requirements
Quality management certification (i.e. ISO 9001)/Credible proof of ISO 9001:2008 compliance.
If not certified, then a Quality Method Statement, a Quality Manual that describe the processes
and procedures related to Quality, and a signed Quality policy.
Quality Assurance (QA) forms (Annexure A and B)
Provisional Contract Quality Plan and Quality Control Plan
Contract Quality Plan (CQP)that meet ISO 10005 requirements and developed for the specific project.
Quality Control Plan (QCP)that meet Eskom Standard 39-71 standard for Quality Control.
QA Personnel Qualification and Experience
The latest signed organogram indicating QA functions to Eskom's satisfaction
Qualifications and Experience of QA Representatives of supplier on the project
Historical Information (less than 2 years).
Sample of contract quality plan including ITP's from a similar project
Quality performance reports, measures and statistics
Samples of non-conformance reports and corrective and preventive action reports
List of previous projects/work done of similar nature.
Management of Vendors
Processes/Procedure for vendor/supplier assessment, selection and performance audits
Copies of supplier/sub-contractor assessment and audit reports
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Tender Returnables clause 3.2
• Signed QM58 Annexures A and B
• ISO 9001:2008 certificate or documentary proof of QMS in use.
• Organogram of Contractor + structure and resources of Quality dept.
• CV of Contractor’s Quality representative
• Historic information
• List of similar work performed
• Sample of CAPA report (corrective & preventative action)
• Audit schedule and assessment report of a subcontractor
• Supplier / subcontractor management procedure
• Other Accreditations (ie. Security services control board & associations)
• Preliminary risk assessment data
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Thank you
GCD is a member of