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Enterprise Integration Program Date 07-08-2013 William Hall (Senior Procurement Quality Advisor- Secondary Plant, ICT) QM-58 Supplier Contract Requirements The purpose of this specification is to specify the requirements by which Contractors and Suppliers shall manage, implement, maintain and continually improve a Quality Management System (QMS) based on ISO 9001:2008. The intention is that Contractors and Suppliers should continuously adhere to Eskom’s quality requirements, QM-58, in respect of the supply of products and related services. QM-58 shall be implemented on all new contracts, and extensions to existing contracts 2 Process Flow of QM-58 Specification 3 Quality Documentation with Tender The supplier shall submit the following quality documentation with tender 1. Signed & completed form A 2. Signed & completed form B 3. Detailed CV of the supplier’s Quality Management Representative 4. Copy of ISO 9001: 2008 certification OR objective evidence of a Quality Management System that complies with ISO 9001: 2008 5. Copy of supplier’s organizational structure indicating QMR position 6. Historical information register on similar work carried out 7. Draft CQP that fully complies with ISO 10005 standard, and Eskom template 4 Quality Documentation with Tender (Cont) 8. Draft ITP that complies with Eskom template 9. Copy of a Closed out and completed product / process Nonconformance report 10. Copy of a Completed and closed out internal audit Corrective Action Report 11. Copy of a Completed and closed out Preventive Action Report 12. Copy of supplier’s audit schedule, and an audit report on one supplier 13. A copy of procedure for control of suppliers 5 Evaluation Criteria and Weighting (Scorecard) Clause no (QM-58) 3.1.1 Weighted (%) Supplier Tender Submissions Quality Management System Requirements 30% Additional Requirements 3.2.1 3.2.2 3.5.1.1 1. 2. 3. 4. 5. 6. 7. 8. 9. Signed Form A Signed Form B CV of Quality Management Representative Copy of organizational structure indicating QMR Historical information on similar work Completed and closed out NCR (Product / Service) Completed closed out CA and PA report Copy of supplier audit schedule and a supplier audit report A copy of procedure for control of suppliers Contract Quality Plan Requirement Inspection Test Plan Requirement Total 6 35 % 25 % 10 % 100% Summary of Procurement Quality Assurance Process 1. Supplier submits Quality documentation with a tender 2. Supplier Quality documentation submitted with tender complies with QM-58 requirements 3. Supplier required to achieve a minimum score of 61 % in order to comply with PPPFA gatekeeper requirements 4. Quality evaluation report recommends that based on tender evaluation report that supplier MAY BE CONSIDERED for awarding of contract 5. Based on Eskom procurement process a contract is awarded to supplier 6. Eskom Procurement Quality Assurance organize a contract hand over meeting with supplier Quality Management Representative and Eskom stakeholders 7. Eskom Quality advisor ensures that Supplier QMR commits to the submission of a CQP & ITP for Eskom approval 8. CQP & ITP is implemented by Supplier and monitored by Eskom for the duration of the contract 13 7 Index and Checklist Ensure that all documents are submitted 1 Signed Form A ✓ X 2 Signed Form B ✓ X 3 CV of QMR including (Qualifications, ISO 9001, Auditing) ✓ X 4 ISO Certification or objective evidence of QMS (Quality manual plus six mandatory procedures) ✓ X 5 Organizational structure indicating QMR ✓ X 6 Historical information on similar work ✓ X 7 Contract Quality Plan as per Eskom template (ISO 10005) ✓ X 8 Inspection Test Plan as per Eskom Template ✓ X 9 Copy of a Completed product Non-conformance Report ✓ X 10 Copy of a Completed internal audit corrective action report ✓ X 11 Copy of a Completed preventive action report ✓ X 12 Copy of supplier audit schedule and a supplier audit report ✓ X 13 Copy of purchasing procedure including control of suppliers process ✓ X 8 Example of Quality Documentation File INDEX PAGE OF CONTENTS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Quality Documentation 9 Form A Form B CV of QMR ISO 9001 Certificate Organizational Structure Etc. Etc. Etc. Etc. Etc Etc. Etc. Etc. Eskom System Assurance & Supplier Audits Eskom reserves the rights to Perform supplier technical and quality capability assessments on all potential suppliers in order to determine if all quality and technical risks associated with a specific contract, process, commodity, project or service comply to requirements Perform audits on all suppliers, contractors and subcontractors who have been awarded a contract. These post contract audits shall be carried out, in accordance with Eskom's supplier, contractor audit schedule 10 Thank you Questions ? Please address any requests for clarifications on Quality requirements to Eskom Sourcing Specialist