Transcript Slide 1

http://www.qwest.com/wholesale/customerservice.html
Qwest.com | About Qwest | Search | Dex Online
WHOLESALE
WHOLESALE
PRODUCTS
PRODUCTS && SERVICES
SERVICES
CUSTOMER SERVICE
MANAGE MY ACCOUNT
Wholesale: Customer Service
Contact Us
National & International
Customer Service
Local Customer Service
Identify your Qwest Account or Sales
contact by visiting the Qwest
Wholesale Information Tool (QWIT).
► Getting Started
► Interexchange Access
► Ordering
► Resale >>
andLocal
Interconnection
Solutions
Prospective Wholesale Customers
► Provisioning
► Wireless
Interested in doing business with
Wholesale? Please visit the
Prospective Customer Inquiry Form.
► Submit a Ticket to Customer Care
► Submit an ASR Ticket to Customer Care
► Maintenance and Repair
► Submit a Customer Service Inquiry and
Education (CSIE) Ticket
Current Wholesale Customers
>> Industry Solutions
► Billing
► Training
1.
Redirect http://www.qwest.com/wholesale/customerService/contactus.html to: http://www.qwest.com/wholesale/customerservice.html
2.
Move the following text and download from this page: http://www.qwest.com/wholesale/customerService/contactus.html
Arizona CLEC Customers - Satisfaction Survey Feedback Form
Qwest Wholesale conducts a periodic Customer Satisfaction Survey that measures Qwest performance in the areas of Provisioning, Repair
and Billing. In compliance with Arizona Corporation Commission Decision No. 66242, dated September 16, 2003, Qwest provided AZ CLECs
the opportunity to offer feedback. Click here to view the results.
To the bottom of this page: http://www.qwest.com/wholesale/results/index.html
3.
Add the updated Contact Us box to the Customer Service page: http://www.qwest.com/wholesale/customerservice.html NOTE: The Contact
Us box, found on multiple pages throughout the web site, will be updated to provide additional reference information. (See example of the new
box above.)