Transcript www.hcscc.sa.gov.au

HCSCC Charter alignment…
Professional Codes of Conduct National Boards & Australian
Health Practitioner Regulation Agency (AHPRA)
HCSCC Charter
Clear acknowledgement of the role of substitute decision makers
DECISIONS ABOUT ACCESS TO CARE
1. ACCESS – Right to access health and community
services
PROFESSIONAL BOUNDARIES
PROVISION OF GOOD CARE / PERFORMANCE
RISK MANAGEMENT
REPORTING OBLIGATIONS
2. SAFETY – Right to be safe and free from abuse
GOOD CARE
CLINICAL HANDOVER
COORDINATING CARE WITH OTHER PRACTITIONERS
ENSURING PERSONAL HEALTH
CONTINUING PROFESSIONAL DEVELOPMENT
3. QUALITY – Right to quality service
CULTURALLY SAFE & SENSITIVE PRACTICE
PATIENTS WITH ADDITIONAL NEEDS
ENGAGEMENT WITH RELATIVES, CARERS & PARTNERS
4. RESPECT – Right to be treated with respect
EFFECTIVE COMMUNICATION
INFORMED FINANCIAL CONSENT
INFORMED CONSENT
5. INFORMATION – Right to be informed
SHARED DECISION MAKING
PARTNERSHIP WITH PATIENT
6. PARTICIPATION – Right to actively participate
CONFIDENTIALITY & PRIVACY
MAINTAINING HEALTH RECORDS
7. PRIVACY – Right to privacy and confidentiality
ADVERSE EVENTS & / OR OPEN DISCLOSURE
WHEN A NOTIFICATION IS MADE
8. COMMENT – Right to comment and / or complain