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Information Technology Services
CSU Business Conference
March 12, 2014
Mark Crase, Interim Asst. Vice Chancellor & CIO
CSU Office of the Chancellor
Presentation Overview
 The Evolving Role of IT
 The Role of Chancellor’s Office ITS
 Information Technology Services
– Organization
– Operating Principles
 ITS Mini-Plan
 Additional Activities
Q & A
The Role of IT
Evolution of IT in Business
 In the early years, the role of information technology was to
help an institution do things faster.
– Mainframes and Data Processing
 As technologies evolved, the role of IT was to also help make
things work better.
– ERP Systems
 Today, IT departments are still required to provide efficiencies,
but they are increasingly required to add value to the business.
– Mobility Solutions
– Business Intelligence
So how does this influence the role of Chancellor’s Office ITS?
The Role of ITS
In short, ITS is here to…
Make things work better, so
campuses can make a
difference!
Information Technology Services
The ITS Organization
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Common Management System – George Mansoor
Business Information & Intelligence – Cheryl Kwiatkowski
Common Network Initiative – Kendra Ard
Cyber Infrastructure Services – Michel Davidoff
Identity & Access Management – Michael Trullinger
Information Security – William Perry
Project Management Office – Bridget Wikidal
Client Services – Gary Geidel
Administration – Kara Grogan
Finance – Alyssa Adamson
Information Technology Services
Operating Principles
 We are privileged to work in an institution charged with
shaping the future.
 We are stewards of public resources.
 ITS is here to serve our constituents – the campuses.
 Success requires a team effort.
 If there is something on your mind, I would like to hear about it.
 We will not solve every problem, but we will make a positive
impact.
 I’m not interested in going 3-for-3, I’m fine with 6/7-for-10.
 Fail fast and cheap, learn from our mistakes, take pride in our
successes, keep moving forward!
The ITS Mini-Plan
Making Things Work Better…
 Major ITS Activities
– Common Human Resource System
– CMS Web Services
– Quarter-to-Semester Conversion (LA & Bakersfield)
– CFS Data Warehouse – Phase 2
– eProcurement
– Travel & Expense
– Common Network Initiative (CNI)
– Virtual Network Operations Center (VNOC)
Mini-Plan Budget Augmentation
New Funding Increments
Project
FY Start
FY End
CHRS
FY 13-14
FY 14-15
Quarter to Semester (Bak & LA)
FY 13-14
Campus Network Infrastructure
Currently in
ITS Ongoing
Budget
FY 16-17
Total
Ongoing
Commitment
FY 13-14
FY 14-15
FY 15-16
$843,000
$6,441,306
$5,805,242
$1,484,292
FY 16-17
$0
$1,335,240
$1,995,720
$915,520
FY 13-14
FY 15-16
$4,500,000
$6,372,043
$12,000,000
$12,000,000
CFS Data Warehouse Phase 2
FY 14-15
FY 15-16
$0
$1,600,000
$300,000
$300,000
eProcurement
FY 14-15
FY 15-16
$0
$725,000
$185,000
$185,000
Travel and Expense
FY 14-15
FY 15-16
$0
$725,000
$185,000
$185,000
$22,850,962
$915,520
$2,327,292
$53,000
$0
$16,500,000
Total Annual Funding Increase
One-time
$14,148,589
Permanent Base (in blue)
$53,000
$14,154,292
Total Annual System Fund Impact
Total Annual Spending
$5,343,000
$14,148,589
$22,850,962
$15,069,812
$53,000
$19,491,589
$28,193,962
$20,412,812
$19,550,292
$19,497,292
$390,000
$1,000,000
$200,000
$200,000
$1,675,000
Under Review
Mobility Solutions
FY 13-14
FY 15-16
$275,000
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Making things work better…
Additional Activities
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CFS 9.2 Upgrade
Redesign of www.calstate.edu
Internet Streaming Upgrades at the CO
Information Security
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Governance, Risk, & Compliance (GRC)
Security Awareness Training
Data Loss Prevention (DLP)
Security Information & Event Management (SIEM)
Advanced Persistent Threat system (APT)
 Change Management Training
Questions?