Management 8e. - Robbins and Coulter
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Transcript Management 8e. - Robbins and Coulter
TEAMWORK
1
Learning Styles
Concrete Experience
Active
Experimentation
Reflective
Observation
Abstract Conceptualisation
2
Exercise
Get into your project team
Share your learning styles
Discuss how best to work together
3
Understanding Groups
Two or more interacting and
interdependent individuals who come
together to achieve particular goals.
Formal groups
Work groups defined by the
organization’s structure that have
designated work assignments and tasks.
Appropriate behaviors are defined by and
directed toward organizational goals.
Informal groups
Groups that are independently formed to
meet the social needs of their members.
4
Stages in Group Development
Forming
Performing
Storming
Members join and begin the
process of defining the
group’s purpose, structure,
and leadership.
Intragroup conflict occurs as
individuals resist control by
the group and disagree over
leadership.
Norming
Close relationships develop
as the group becomes
cohesive and establishes its
norms for acceptable
behavior.
A fully functional
group structure
allows the group to
focus on performing
the task at hand.
Adjourning
The group prepares
to disband and is no
longer concerned
with high levels of
performance.
5
Stages of Group Development
6
Advantages of Using Teams
Teams outperform individuals.
Teams provide a way to better use
employee talents.
Teams are more flexible and
responsive.
Teams can be quickly
assembled, deployed,
refocused, and disbanded.
7
Characteristics of Effective Teams
8
Characteristics of Effective Teams
Have a clear
understanding of their
goals.
Have competent
members with
relevant technical and
interpersonal skills.
Exhibit high mutual
trust in the character
and integrity of their
members.
Are unified in their
commitment to team
goals.
Have good
communication systems.
Possess effective
negotiating skills
Have appropriate
leadership
Have both internally
and externally
supportive
environments
9
How to Work In Team
Set goals
Agree on rules
Communicate: Share, listen,
integrate, …
Respect each other
Perform: Do your part/ help others/
ask for support
Develop trust
10
SUMMARY AND CONCLUSION
Work is becoming more complex, which
requires a group or team effort
Teams are groups where members with
complementary skills hold themselves
mutually accountable for team performance
Building effective groups and teams requires
knowledge of task/technology, people,
formal organization arrangements and group
culture
11
Case: How to save this team
Does this task need teamwork?
Why didn't the team work?
What need to be done in order to
make the team work?
12
COMMON COMPLAINTS ABOUT THE
TEAM PROJECT
I am more productive when I work alone. I don’t even
like working in a team.
I can’t change my schedule to attend team meetings.
I do not know what’s going on in my team.
I feel like I’m left out of the team.
Some of the members did not participate.
I am kind of surprised. The report we turned in is
different than I expected.
We relied on Joe for company info. He did not get it.
We’re screwed.
13
Team Exercise
Get to your Project Team
Work on the Mountain Survivor
exercise (handout in class)
Individual: 7 minutes
Team:
15 minutes
14