Transcript TEAMWORK, MOTIVATION, AND LEADERSHIP
Chapter 11
MOTIVATION, LEADERSHIP, AND TEAMS
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“The price of greatness is responsibility.”
Sir Winston Churchill
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OBJECTIVES
Describe what motivates team players Identify the characteristics of effective
leadership
Identify leadership styles Describe ways to develop leadership skills Define a team and its function Identify the characteristics of team players Describe the elements of successful presentations and meetings 3
MOTIVATION
Motivation:
an internal drive that causes people to behave in a certain way to meet a need Motivation comes from within There are several factors that contribute to motivation (not just monetary) 4
TALK IT OUT
What motivates you at work or at school?
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MOTIVATION Maslow in the Workplace
Self-actualization —Expand Skills Esteem —Recognition/Respect Social —Informal Groups Safety —Job Security/Environment Physiological —Basic Wages
Figure 11-1 6
MOTIVATION
McClelland’s Theory of Needs Achievement Power Affiliation Victor Vroom’s Expectancy Theory Behavior based on outcome 7
MOTIVATION
Only you can motivate you Others can only provide a motivating environment When having an nonproductive day Use self-talk and your goals to get back on track 8
LEADERSHIP
Leadership:
specific goal the process of one person guiding (influencing) one or more individuals toward a We are all leaders Leaders are not just managers and supervisors Not all bosses are leaders 9
LEADERSHIP
Primary leadership styles:
Autocratic leaders
others : authoritarian, they make decisions on their own
Democratic leaders
: make decisions based upon input from
Laissez-faire leaders
leader : allow team members to make their own decisions without input from the 10
TALK IT OUT
If the room was on fire, how would each type of leader direct his or her employees?
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LEADERSHIP
Effective leaders display characteristics that make them stand out Work well with others Trustworthy Ethical Focused Visionaries Excellent communication 12
BECOMING A LEADER
Be prepared to lead Learn new skills Join committees Train Attend workshops Volunteer to serve on a team Get involved in community activities 13
TEAMS AND PERFORMANCE
Synergy
two or more individuals working together toward a specific effort Teams a group of people linked to a common purpose In a team setting, members share accountability and responsibility 14
TEAMS AND PERFORMANCE Types of Teams
Formal:
developed within the formal organizational structure
Functional
(within a department)
Cross-functional
departments) (different
Informal:
individuals who get together outside the formal structure Virtual teams: function through electronic means 15
TEAMS AND PERFORMANCE Stages of Team Development
FORMING ADJOURNING STORMING PERFORMING NORMING 16
TEAMS AND PERFORMANCE Stages of Team Development
Forming stage: getting to know and form initial opinions about team members Storming stage: some team members begin to have conflict with each other Norming stage: team members accept each other and overcome the conflict Performing stage: team works on task Adjourning stage: team completes task and brings closure to the project 17
CHARACTERISTICS OF A TEAM MEMBER
Know team goals and objectives Every activity should contribute to team goals and objectives
Team member characteristics:
Trustworthy Performer Efficient Communicator 18
CHARACTERISTICS OF A TEAM MEMBER
Brainstorming
alternatives : a problem-solving method that involves identifying alternatives that allow members to freely add ideas while other members withhold comments on the 19
CHARACTERISTICS OF A GOOD TEAM MEMBER - Teams & Conflict
Do not make assumptions If you disagree with the team, voice your opinion and state why If the team decides to go in a direction other than what you wanted, respect and support the team’s decision 20
CHARACTERISTICS OF A TEAM MEMBER - The Problem Member
Trust as a foundation Do not dump work on others Work around a lazy team member Team will eventually dismiss a poor performer Address performance issues in a respectful and diplomatic manner 21
MEETINGS
A meeting is a common form of team interaction and workplace communication Types of meetings: Informational Discussion driven Decisional Combination Formal or informal 22
MEETINGS
Meeting agenda
: an outline of major topics and activities that are scheduled to be addressed during a meeting Normally distributed to all attendees prior to the meeting Read agenda prior to meeting Notify person in charge of meeting if you would like item placed on agenda If you are presenting, plan ahead and prepare handouts for each attendee if necessary 23
MEETINGS
Face-to-face meetings Most common Arrive early Do not sit at head of table unless invited Meeting Chair: individual in charge of meeting Roberts Rules of Order: a guide to running meetings (also called Parliamentary Procedure) 24
TEAM PRESENATIONS
Steps to successful team presentations: Agree on the presentation goal Create a presentation outline Discuss and agree upon verbal, visual, and support content Each member needs to take responsibility and be accountable to each other Each member must communicate, share duties, and behave in a respectful and professional manner 25