Transcript Teaming and Project Management

Teaming
Module 3
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Keep focused on the timeline
Week
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Prepare for Kick-off Meeting
Assign teams
Team forming
Review and execute consulting contract
Interview and research business
Draft, revise and execute team contact
Draft and revise project management plan
Start secondary research
Draft and revise business case statement
Analyze and organize secondary research
Plan, draft and test primary research
Conduct primary research
Analyze and organize primary research
Draft and revise preliminary recommendations
Draft final report
Draft, revise, rehearse
presentation
Revise final report
DUE
Consulting
Contract
Team
Contract
Project
Management
Plan
Business
Case
Statement
including
SWOT
analysis
Primary
Research
Instrument
Preliminary
Recommendations
Draft
report
Final
Presentation
Final
Report
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15-minute brainwriting exercise – Take a piece of
paper and write your reflections
• What will I put into this course?
• What do I expect out of this course?
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From reading Module 3, give the characteristics of high
performance teams
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Commitment to excellence
Accountability
Trust
Heroism
Focus on shared performance outcomes
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The Stages of Teaming?
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The Stages of Teaming
FORMING
NORMING
STORMING
PERFORMING
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Forming
• What questions do you need to ask to get to
know and trust each other?
• Important to spend time with each other to get to
know each other.
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Norming
• Strengthening of relationships between team members
• Team members begin to put team goals above personal
goals
• Reach agreement on how team will work together
• Leadership is determined
• Procedure for resolving conflicts and unwritten rules for
team interaction are developed
• Individual team members are more comfortable with their
roles
• Team relies less on the leader and takes more
responsibility for completing tasks, solving problems, and
resolving conflicts.
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Storming
• Storming is inevitable and teams may go
through more than one storming phase
• Jockeying for position and fighting for status
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Having clear team roles can reduce storming
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Team leader:
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Team facilitator:
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Assist the leader in planning team meetings, leading meetings, handling meeting logistics
and administrative tasks.
Creates awareness of the process and manages discussion flow and strategic moments.
May be the main communication touch point with the business owner, mentors, and advisors.
Team knowledge manager:
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Is coach and leader providing expertise, guidance, clear direction, and leadership within the
team.
Must create win-win resolutions out of conflicts.
In novice project teams, the leader often must fill-in to complete the day-to-day tasks in order
to maintain the confidence and cooperation of the team members.
Student teams operate with little formal hierarchy and trust and leadership needs to be
earned.
Documents the team process, captures key points, highlights decisions, action items, and
distributes information.
Devil’s advocate:
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Combat groupthink.
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Use Team Diagnostic Tool often to catch problems before
they become too serious
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Low
Evidence
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High
Evidence
Loss of production
Grievances or complaints
Conflicts or hostility
Confusion about assignments or relationships
Lack of clear goals or low commitment
Apathy or lack of interest
Lack of innovation, risk taking, imagination or
initiative
Ineffective meetings
Problems with working with client
Poor communication
Lack of trust
Decisions not understood or agreed with
Good work is not recognized or rewarded
People are not encouraged to work together
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Performing
• Team performs efficiently.
• Team members understand and appreciate their roles and the roles
of others.
• 75% of work to be completed in the last four weeks of the project.
• Pressure is high but unconditional commitment to getting the job
done.
• Team members will motivate each other to keep the energy level
high.
• They will encourage new ideas and innovation because these will
help maximize the achievement of goals.
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Team Task Behaviors
Task Behaviors
Behavior
Purpose
Initiating
Define task, goal, or process.
Helps team find direction when floundering
Seeking information and
opinions
Collect more data or ask for individual opinions or ideas.
Inadequate data gathering can lead to poor problem solving
and decision making.
Giving information and
opinions
Provide data, relevant information, opinions and ideas.
Ensures the team has all the information it needs to
accomplish the task.
Clarifying and
elaborating
Ask for clarification, build on other’s ideas or clarify an idea.
Provides focus for team and builds on other’s ideas.
Summarizing
Restate key points, decisions, action plans or themes.
Focuses discussion and establishes closure.
Evaluating
Assess to affirm whether group is performing tasks or using
procedures effectively.
Determines if team is functioning effectively.
Testing for consensus
Poll the group and determine if there is consensus. Open
discussion on objections.
Determines if every team member supports decision.
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Team Relationship Behaviors are equally important
Relationship Behaviors
Behavior
Purpose
Gatekeeping
Ask individuals for their input and controls individuals who
wish to monopolize the discussion.
Balances communication and includes all team
members.
Active listening
Paraphrase what was heard, indicate understanding and
ask clarifying questions.
Value contribution and ensures correct
understanding.
Setting and maintaining standards
Set standards and define norms. Require that team
members adhere to norms.
Defines how the team should work together and
ensures they maintain their standards.
Harmonizing
Articulate common elements of conflicting viewpoints.
Promote compromise and collaboration.
Encouraging
Give recognition and point out accomplishments.
Creates positive team environment.
Giving feedback
Give constructive feedback on behavior that is having a
negative effect on the group.
Supports effective behavior and discourages
dysfunctional behavior.
Receiving feedback
Actively listen without reacting or judgment. Formulate a
plan to change the ineffective behavior.
Continuous feedback on team effectiveness.
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Brainwriting on Teaming
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What is my past experience with teams?
Which team skills should I be developing?
What are my strengths as a team member?
What are my weaknesses as a team member?
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Steps to take
• Spend time with your team mates to get to know
them
• Review the team contract assignment
• Create a list of questions to ask each other
• Use monthly team reflections and the team
diagnostic tool to provide early detection of
problems
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