Transcript EFQM vs CAF

EFQM Vs CAF
(Possible Synergy)
Friend or Foe?
CAF Event 17 Nov 03
Jack Hudson
EFQM vs CAF - The History
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EFQM
Launched 1991
PS version since
1995
Used world wide
Process for
assessment
developed &
defined
Used for
assessment &
benchmarking
Basis for
recognition
EFQM ©
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CAF
Launched in 2000
Developed for
Public
Administration
Supports SelfAssessment
Supports
benchmarking
Good practice
database
Date: 20/10/03
EFQM vs CAF - Comparisons
Both have criteria and criterion parts
 Both support assessment and
identification of strengths and areas
for improvement
 Both support the Public Sector
 Both support benchmarking
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Are they both in competition
for market share?
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EFQM ©
Date: 20/10/03
EFQM Position
The EFQM view on this is:
NO!
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EFQM ©
Date: 20/10/03
EFQM & CAF
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Newsletter article
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Web site links
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Conferences and enquiries
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Included in Brochure and Course
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Acceptable for Committed to
Excellence
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EFQM ©
Date: 20/10/03
EFQM & CAF – the Future
Potential areas for further co-operation
include:
 Considering updates from the EFQM
Excellence Model for CAF
 Producing sector specific guidelines
for EFQM Excellence Model to
support more mature orgs
 Continued attendance at meetings
and promoting CAF
 Database links
 Share this presentation
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EFQM ©
Date: 20/10/03
Friend or Foe?
Definitely:
Friends!
Version: 1
EFQM ©
Date: 20/10/03
EFQM Vs CAF
(Possible Synergy)
Friend or Foe?
CAF Event 17 Nov 03
Jack Hudson