Transcript EFQM vs CAF
EFQM Vs CAF
(Possible Synergy)
Friend or Foe?
CAF Event 17 Nov 03
Jack Hudson
EFQM vs CAF - The History
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EFQM
Launched 1991
PS version since
1995
Used world wide
Process for
assessment
developed &
defined
Used for
assessment &
benchmarking
Basis for
recognition
EFQM ©
CAF
Launched in 2000
Developed for
Public
Administration
Supports SelfAssessment
Supports
benchmarking
Good practice
database
Date: 20/10/03
EFQM vs CAF - Comparisons
Both have criteria and criterion parts
Both support assessment and
identification of strengths and areas
for improvement
Both support the Public Sector
Both support benchmarking
Are they both in competition
for market share?
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EFQM ©
Date: 20/10/03
EFQM Position
The EFQM view on this is:
NO!
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EFQM ©
Date: 20/10/03
EFQM & CAF
Newsletter article
Web site links
Conferences and enquiries
Included in Brochure and Course
Acceptable for Committed to
Excellence
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EFQM ©
Date: 20/10/03
EFQM & CAF – the Future
Potential areas for further co-operation
include:
Considering updates from the EFQM
Excellence Model for CAF
Producing sector specific guidelines
for EFQM Excellence Model to
support more mature orgs
Continued attendance at meetings
and promoting CAF
Database links
Share this presentation
Version: 1
EFQM ©
Date: 20/10/03
Friend or Foe?
Definitely:
Friends!
Version: 1
EFQM ©
Date: 20/10/03
EFQM Vs CAF
(Possible Synergy)
Friend or Foe?
CAF Event 17 Nov 03
Jack Hudson