Transcript Framework and Toolkit for UN Coherence, Effectiveness and

Framework and Toolkit for UN
Coherence, Effectiveness and Relevance
at Country Level:
Step 4 – Plan Organization Changes
FRAMEWORK FOR UN COHERENCE, EFFECTIVENESS AND RELEVANCE AT
COUNTRY LEVEL
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2
Initiate &
mobilize
3
Prioritize
and set
outcomes
Determine
strategy
Determine & plan
changes needed to
capacities, structures,
processes, systems,
culture
4
5
Plan
organisation
changes
6
Plan
implement- Implement
ation
7
Monitor and evaluate
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Increased
coherence,
effectiveness
and
relevance
Communicate about change
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Coordinate change & ongoing implementation
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STEP 4: PLAN ORGANIZATION CHANGES: OBJECTIVES
Ensure the UN system is ready to implement the integrated programme and
operations strategy, i.e. organization is aligned with the strategy in terms of:
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Business processes
Organizational structure
Human resource capacities
Performance and accountability management systems
Staff culture and behavior
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STEP 4: PLAN ORGANIZATION CHANGES: MAIN ACTIONS
Step
Main actions
• Conduct high level business process review
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Plan
Organization
Changes
• Identify and plan changes to organizational structures (e.g., interagency programme groups)
• Identify capacity requirements and develop human resources plan to
meet them
• Develop revisions to the performance management system
• Develop plan for adjusting culture and behavior
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STEP 4: PLAN ORGANIZATION CHANGES: ACTIVITIES & TOOLS 1/3
Main action
Conduct high level
business process
review
Identify & plan
changes to
organizational
structures
(e.g., inter-agency
programme groups)
Sub activities /
analyses
Guidance and
Templates
• Understand and measure
business processes
affected by the effort to
improve coherence,
effectiveness and
relevance across all
agencies
• Agree on harmonized
business processes in
line with improved
coherence, effectiveness
and relevance
• Guidance note on
business processes
mapping & business
process reengineering
(includes 7 Themes for
Business Process
Reengineering)
• Identify weaknesses of
the current organization
for delivering on improves
coherence, effectiveness
and relevance and
required changes
• Guidance on good
organizational design:
• Structural barriers
• Indicators of good
design
• Templates to
create/track SLAs
• RAVIC matrix
Examples (Pilot & Non
pilot)
• Mapping of business
processes affected in
pilot countries
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STEP 4: PLAN ORGANIZATION CHANGES: ACTIVITIES & TOOLS 2/3
Main action
Identify capacity
requirements and
develop human
resources plan to
meet them
Sub activities /
analyses
Guidance and
Templates
• Interview internal
stakeholders (HoAs,
etc) and external
stakeholders (unless
done in Step 2) to
identify required
capacity of UN system
in country
• Guidance note on
conducting a capacity
assessment
• UNCT kick-off presentation
• Communication One Pager
to staff
• Data request template/ Preinterview questions
• Interview guides
• “UNDG New Operational
Guidelines”
• Compare requirements
to existing capacity and
develop plans for
addressing the
difference
• Materials for UNCT
workshop day 1 & 2
• Implementation plan
template
• Guidance note on
options/tools to adjust
capacity
Examples (Pilot & Non
pilot)
• UNCT workshop
materials: develop/
prioritize ideas for
capacity difference
• Pilot countries ex.:
tracking sheet & final
reports
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STEP 4: PLAN ORGANIZATION CHANGES: ACTIVITIES & TOOLS 3/3
Main action
Develop revisions to the
performance
management system
Understand staff attitude
and areas that require
cultural and behavioral
change
Sub activities /
analyses
Guidance and
Templates
Examples (Pilot & Non
pilot)
• Review agencies
performance
management
processes
• Agree common
performance evaluation
process/ incentive
structures that are
aligned to realizing
vision
• Guidance on identified
good performance
management practices
• Sample of modified
performance
management system in
pilot countries
• Assess positive and
negative behaviors
• Staff survey (process
guidance & collection of
tools)
• Guidance on action
plan to address issues
identified in staff
survey
• Sample of Staff Survey
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STEP 4: PLAN ORGANIZATION CHANGES: ACTIVITY
CHECKLIST 1/2
Main action
Conduct high level
business process review
Identify and plan
changes to
organizational structures
(e.g., inter-agency
programme groups)
Checklist
• List most important business processes changes needed to enable
achievement of UNCT vision/mission & implementation of the integrated
programme and operations strategy, including:
a) What processes need to change – and in which agencies (or all of
them)
b) How they should change
c) What aspect of the integrated programme and operations strategy is
enabled/ supported by the change
• List of new or altered organizational structures needed to achieve
vision/mission for improved coherence, effectiveness and relevance and
implementation of the integrated programme and operations strategy, including
for example:
a) New groups / structures to manage the UN Programme or elements of
it in a tightly coordinated manner
b) Changes to structures required to implement Common services and
harmonized business practices, joint communication, Common
Budgetary Framework and coordinated resource mobilization, etc.
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STEP 4: PLAN ORGANIZATION CHANGES: ACTIVITY
CHECKLIST 2/2
Main action
Identify capacity
requirements and
develop human
resources plan to meet
them
Develop revisions to the
performance
management system
Develop plan for
adjusting culture and
behavior
Checklist
• Clear understanding of changes in UN capacities required to fulfill objectives of
the integrated programme and operations strategy
• Detailed human resources strategy and plan, designed to bridge gaps between
current and required staff capacities
• Performance evaluation processes and forms, and incentives, aligned with
mission for improved coherence, effectiveness and relevance across all
agencies
• List of primary barriers to increased coherence, effectiveness and relevance of
the UN system from culture and mindsets of UN staff, identified through
consultations with/ survey of staff
• Interventions addressing root causes planned to change mindsets and culture
to supportive of objectives of a more coherent, effective and relevant UN
system
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