Collaboration - Welcome to the Honolulu Chapter of the

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Transcript Collaboration - Welcome to the Honolulu Chapter of the

The Grease that Lubricates the Gears of PMBOK
What it is ; Its Currency; a model; why good; Building Blocks
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Early begins: 1950s – Critical Path Method
(CPM): DuPont, Nautilus submarines
Heroic individuals in short supply
Increasing demand to promulgate best
practices in project management
PMBOK:
without collaboration is like a Formula I
racer without oil.
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a creative, recursive process
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where two or more entities work together
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towards common goals
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supporting continuous learning
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building smart decisions and
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using knowledge as its currency
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Its Essence is knowledge sharing
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Knowledge is social (collective) therefore,
works in clusters
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The clusters are energized in communities
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Communities of interest and practice are the
building blocks of collaboration
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Collaboration must not confuse
information and knowledge
File cabinet metaphor
A facebook © metaphor
Explicit objects
Expertise – often tacit
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Knowledge is not a thing
The knowledge of experts is an accumulation
of experience
It is tacit as well as explicit
Requires interaction and informal learning:
storytelling, conversation, coaching, and
apprenticeship.
Knowledge is dynamic
Social structures as management tools:
communities of practice
External
Shared
Vision
structure
Task
Requirements
and individual
skills/abilities
Executive
PM
practices
Work
Climate
(Morale)
culture
Systems
(policies)
Individual
Needs and
Values
Motivation
Performance
*Based on the Burke-Litwin organization
causal performance model
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Freedom to be heard
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Freedom to contribute
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Freedom to be included
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Freedom to make decisions
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Freedom to learn
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Freedom to fail
Note: Freedom does not equal License!
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Shared Focus on Results
Peer
Accountability
Freedom to Commit
 Freedom to Disagree
Trust: freedom to be open
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Knowledge management is about sharing -not managing
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A culture that encourages knowledge sharing
must exist first
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It’s a cultural transformation Process
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Technology – social software -- can help kick
start this transformation
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Drucker: “The coming of New Organizations”
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Nonaka: “The Knowledge-creating Company”
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Burke-Litwin Organization Performance Mdl
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Wenger, McDermott, Snyder: “Cultivating
Communities of Practice”
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Copperrider, et al: Appreciative Inquiry
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Senge: The Dysfunctional Team
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Eugene Hamamoto
Decision Research Corporation
[email protected]
 (808) 983-9171
 (808) 366-6371 cell
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PMI Honolulu Chapter
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Roy Uemura, Programs Chair