Collaboration - Welcome to the Honolulu Chapter of the
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Transcript Collaboration - Welcome to the Honolulu Chapter of the
The Grease that Lubricates the Gears of PMBOK
What it is ; Its Currency; a model; why good; Building Blocks
Early begins: 1950s – Critical Path Method
(CPM): DuPont, Nautilus submarines
Heroic individuals in short supply
Increasing demand to promulgate best
practices in project management
PMBOK:
without collaboration is like a Formula I
racer without oil.
a creative, recursive process
where two or more entities work together
towards common goals
supporting continuous learning
building smart decisions and
using knowledge as its currency
Its Essence is knowledge sharing
Knowledge is social (collective) therefore,
works in clusters
The clusters are energized in communities
Communities of interest and practice are the
building blocks of collaboration
Collaboration must not confuse
information and knowledge
File cabinet metaphor
A facebook © metaphor
Explicit objects
Expertise – often tacit
Knowledge is not a thing
The knowledge of experts is an accumulation
of experience
It is tacit as well as explicit
Requires interaction and informal learning:
storytelling, conversation, coaching, and
apprenticeship.
Knowledge is dynamic
Social structures as management tools:
communities of practice
External
Shared
Vision
structure
Task
Requirements
and individual
skills/abilities
Executive
PM
practices
Work
Climate
(Morale)
culture
Systems
(policies)
Individual
Needs and
Values
Motivation
Performance
*Based on the Burke-Litwin organization
causal performance model
Freedom to be heard
Freedom to contribute
Freedom to be included
Freedom to make decisions
Freedom to learn
Freedom to fail
Note: Freedom does not equal License!
Shared Focus on Results
Peer
Accountability
Freedom to Commit
Freedom to Disagree
Trust: freedom to be open
Knowledge management is about sharing -not managing
A culture that encourages knowledge sharing
must exist first
It’s a cultural transformation Process
Technology – social software -- can help kick
start this transformation
Drucker: “The coming of New Organizations”
Nonaka: “The Knowledge-creating Company”
Burke-Litwin Organization Performance Mdl
Wenger, McDermott, Snyder: “Cultivating
Communities of Practice”
Copperrider, et al: Appreciative Inquiry
Senge: The Dysfunctional Team
Eugene Hamamoto
Decision Research Corporation
[email protected]
(808) 983-9171
(808) 366-6371 cell
PMI Honolulu Chapter
Roy Uemura, Programs Chair