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COMMUNITY RESOURCE MAPPING Train the Trainer MAST - NH December 15, 2006 Facilitated by: Kelli Crane 1 2 3 4 2 3 4 ACROSS: DOWN: 1) Dogs do it 1) Insects that buzz 2) Mosquitoes do it 2) Organs of vision 3) Horses do it 3) What brothers do to little sisters 4) People do it 4) Without effort Adapted from: Tom Sechrist, Sechrist Associates Purpose of Workshop Define Community Resource Mapping Walk-through the Four-Step Process for Community Resource Mapping Determine how resource mapping can be used in your community A New Perspective If everyone is doing it, how come it NEVER gets done? — Joe Marrone, UMass-Boston Our Reality Poor postschool outcomes for youth with disabilities including youth with mental health needs Low levels of access to & participation in postsecondary education and training Substantial levels of unemployment & underemployment Increased dependency Reduced budgets at the federal, state & local levels Greater emphasis on collaborating & resource sharing Community Resource Mapping A system-building method that links community resources with an agreedupon vision, organizational goals, strategies, and/or expected outcomes. Community Resource Mapping Focuses on assets Builds relationships Works across boundaries Long-term; not a quick fix Why Map? To improve the situation for a specific population To develop a systemic and coordinated approach to planning To identify new resources To determine whether existing resources are used effectively TO WORK SMARTER! Why Map? To use data to make decisions To clarify responsibilities among partners (e.g., schools and mental health care providers) To address system barriers to accessing services Main Elements of Mapping Clear vision Partnership builders and brokers Benefits for all involved Assessment of assets and gaps Consensus to contribute toward a common goal Evaluation and consistent updates Achieving more together than alone Mapping Process Step 1 Pre-Mapping/Assessment Step 2 Mapping Step 3 Implementing the Map/Strategic Action Planning Step 4 Maintaining and Sustaining Mapping Efforts Step 1: Pre-Mapping Establish a Taskforce Self-interest Diverse representation Create a Vision Set Goals There is no right way to structure a team. What is important is that members value the structure determined and understand and accept their role within the team. Establish Your Taskforce Recruit Members Invite people & organizations with significant ties to the community at the systems-building level Select members that creates links between parts of the system Consider what will bring people to the table, & what will keep them there Establish Your Taskforce Coordinating a Taskforce Be clear on the roles and responsibilities of the members Involve the community by communicating your work success & challenges Get organized Establish Your Taskforce Sustaining the Team Support all partners & recognize contributions Make work meaningful Rotate leadership Group Work Self-interest Why are you at the table? What will keep you at the table? Identify your taskforce (Tool #1 ) Vision Break traditional thinking Provide continuity of purpose & direction Promote interest & commitment to action Encourage creative solutions to common problems Create ownership of success Goals Specific Measurable Action-oriented Realistic Time-limited Short-term & long-term Example Maryland Funded by a state grant Taskforce: State Interagency Transition Team Vision: Improve postschool outcomes for youth with disabilities. Goal: Identify services and supports related to employment and postsecondary education in the state. Pre-Mapping Tips Build Go on existing relationships beyond the traditional Find common interests Make goals measurable Group Work Develop a vision What’s your stuff (Tool #2) Vision: To develop a seamless collaborative system of care and education. Goal: Identify and align mental health services & supports in the community to improve access for youth & their families. Step 2: Mapping Develop Tools to Collect Data Collect Data (Quantitative and Qualitative) Analyze Data Data Collection Tools Surveys (paper/pencil and/or online) Interviews (personal and/or phone) Focus groups Public forums Observation Survey Example Resource Mapping Survey Data Collection and Analysis Be cognizant of your return rate Use a variety of evaluation strategies (surveys, interviews, focus groups, public forums, observations) Identify gaps and overlaps Determine the themes or priorities to focus your work Data Analysis The vision and goals will drive the data being collected Process needs to be on-going Look at progress toward long-term goals & interim measures of success Types te St ra gi c ch n lA ica ng ta nc e nn i la ss is lp s Re qu es t na tio er a op ns nt ro l ua tio Co on ito rin g Ev al fin g St af M t pr ov em en ua lity e Q m n nc e pl ia Co m Im gr a m an c m Te an d fo r fP er St af Pr o gr a Pr o m e ua tio an c m Ev al fo r qu es ts Re y or tin g Re p Pe r ng m gr a gr a Pr o Pr o in g M ea su r nd i Fu ta Da nt ab ilit Ac co u Number of Agencies Data Use 25 20 15 10 5 0 Group Work Defining Your Resources (Tool #3) Determine Your Resource Overlaps & Gaps (Tool #4) Step 3: Implementing the Map Develop plan for improvement Define the organizational structure Communicate and disseminate information Action Planning Develop action & strategies for each priority Short & long-term gains Determine who lead the action and when it will be complete Identify how action will be funded Organizational Structure Leadership Functions Planning Functions •Ensure Creation of Vision •Market Vision •Recruit Critical Partners •Assign Staff •Ensure Resources Available •Determine Operating Structure •Approve Implementation Plans or Proposed Improvements •Clear Blocks / Barriers •Ensure Policy Development and Changes •Ensure Expansion •Create Implementation Plans or Revise Based on Proposed Improvements •Secure Needed Resources •Become Chairs of Implementation Teams •Recruit Implementers •Orient and Supervise Implementation Work •Target and Solve Problems / Barriers •Report to Leaders •Advocate for Policy Changes •Endorse Expansion Implementation Functions •Form Implementation Teams •Design and Implement Strategies •Propose Improvements Based on Evaluation Results •Identify Resource Needs •Recruit More Implementation Team Members •Identify Problems / Barriers •Identify Needed Policy Changes •Design and Implement Improvement Strategies SCHOOL & MAIN INSTITUTE, INC.; DENVER, CO & BOSTON, MA; 2001 - DO NOT REPRINT WITHOUT PERMISSION Tips for Implementing the Map Most challenging and critical part of the process Maintain focus Maintain, strengthen, and establish partnerships Communicate results Group Work Develop Your Plan of Action (Tool #5) Step 4: Maintaining and Sustaining Mapping Efforts Examine process Measure progress Maintain momentum Regular communication/Dissemination Tips for Maintaining and Sustaining Mapping Efforts Stay current Maintain flexibility Conduct formative evaluations Communicate successes and challenges Group Work Define Your Technical Assistance Needs (Tool #6) Next Steps (Jan-Feb) Finalize taskforce & conduct first meeting of the taskforce Participate in a RM follow-along conference call Determine data collection tool and develop/adapt as necessary. Complete plan for collecting data Determine who will lead process Identify partners to receive list Participate in a RM follow-along conference call Next Steps (March, April & May) Collect data Participate in a RM follow-along conference call Analyze data Attend a face-to-face check-in meeting Develop an action plan for implementing the map Participate in a RM follow-along conference call Next Steps (June – Sept) Communicate and disseminate mapping results to relevant stakeholders Implement action plan Participate in a RM conference call