Transcript Slide 1
AZ TERT
Arizona Telecommunicator Emergency Response Taskforce (AZ-TERT)
AZ APCO-NENA Meeting Tami deRuiter Phoenix Police Department – Communications Manager AZ-TERT State Coordinator April 2008 Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
TERT
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
TERT
• Aftermath of hurricanes Katrina and Rita public safety communications centers faced many challenges • Greatest challenge was maintaining adequate staffing • Several initiatives • APCO and NENA joined to develop TERT (Telecommunicator Emergency Response Taskforce)
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
TERT
Agencies should: • Be prepared for: Loss of power Loss of security Loss of personnel • Focus on: Training Planning for system restoration Multi-agency response Evacuation
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
AZ-TERT Mission Statement
• To provide and maintain a resource network of qualified Telecommunicators whom are available for rapid deployment to assist public safety communication centers in times of manmade or natural disasters.
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
TERT
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT Develop a State Taskforce
• Educate PSAP’s around state about the taskforce and its benefits to the PSAP • Database creation and process for maintenance • Member and Team Leader Training • Website creation and maintenance • Financial Assistance • Develop a MOU
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
Bottom Line
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Voluntary Involvement
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Agency
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Member
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Agency Survey
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Membership Application
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Provides overall understanding
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Requires three signatures
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AZ-TERT is there to help - NOT TO TAKE OVER
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How prepared is your agency?
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
Criteria for TERT Members
• Pass a criminal background check • Meet required vaccination requirements • Have a signed letter from agency director • Completion of NJTI Deployment Awareness Training Course • Completion of ICS 100 and 700 • Possess positive interpersonal communication and leadership skills • Be flexible and energetic
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
Criteria for TERT Members
• Be an excellent multi-tasker and problem solver • Be assertive in a positive manner • Be an outstanding team player • Maintain above average annual performance reviews with no chronic work problems • Possesses an excellent working knowledge of the appropriate public safety emergency response operation and equipment as it relates to the member’s role
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
Future Initiatives
• Agency Outreach • AZ-TERT Team Members Basic Training Program • Recruitment of TERT Members • Develop Database • Continued Coordination with NJTI
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
TERT
Arizona Telecommunicator Emergency Response Taskforce
AZ TERT
Questions / Comments
Tami deRuiter AZ-TERT State Coordinator
www.njti-tert.org
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Arizona Telecommunicator Emergency Response Taskforce