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Personalisation in
East Sussex
Bianca Byrne
Project Manager - Choice, Market
Development & Engagement,
Adult Social Care
Putting People First
• Partnership
Concordat setting
out principles for
Personalisation;
• Published
December 2007;
• SCRG – in ESCC
used part of this
to set up SWC.
Think Local, Act Personal
‘We need continuing radical action
across the sector to ensure everyone,
whether using their own money or
using a council personal budget, can
have better choice in securing their
care and support and more control
over what they choose. Councils,
providers and other partners in the
community will work more closely to
find solutions for people outside the
traditionally narrow definition of social
care’
Jeff Jerome - National Transformation
Director
Personalisation – The Vision
‘The overall vision is that the state should
empower citizens to shape their own lives and the
services they receive.’
‘What it means is that everyone who receives care
and support, regardless of their level of need, in
any setting, whether from statutory services, the
third and community or private sector or by funding
it themselves, will have choice and control over
how that care and support is delivered.’
The Four Pillars of Personalisation...
Implementing Self Directed
Support (SDS) in East Sussex
• Roll out of SDS Pathway from April 2010;
• All new service users, and those at point of
review are now going onto pathway;
• Between April 2010 and March 2011 a total of
5,741 service users and 1,674 carers went
through the SDS pathway;
• 41.6% of service users;
• NI 130 - 30% target by Mar 2011…achieved!
Implementing SDS - choices
• 4,273 people (74%) – services arranged and
paid for by Adult Social Care (ASC), Service
Placement Team;
• 1,017 people (18%) – mixture of Direct
Payments and ASC arranging;
• 451 people (8%) - Direct Payment only.
What does it mean for service
users and carers?
• More choice and control over how support is
received;
• Different ways of meeting needs and outcomes;
• Flexibility over how support can be received;
• Working in partnership with services users, their
families and other organisations;
• Working with other organisations to develop
support plans;
• Working with the market to identify different
solutions – Support With Confidence key
Challenges
• Changing Culture and Practice;
• Shifting away from services to outcomes;
• Getting buy in from existing service users who
may not want change;
• Working within current and increasingly tight
financial climate;
• Demographic challenges with more people
coming through the door and less available
funding.
SDS - work in 2011/12
• Development and training of staff to
support culture change and shift to
outcomes – embedding this in practice;
• Collating examples of ‘best practice’ –
SWC volunteers required!
• Drive to increase Direct Payments;
• On-line Resource Directory.