Transcript Results Based Management in Support of 10th Plan

UNPACKING RESULTS
BASED MANAGEMENT
(RBM)
Module 1: Overview: A Whole
Systems Approach
Mosaic Workshop - Ottawa
July 14-18, 2008
What is Results Based
Management?
It is a way of thinking and a set of tools to help us:
1. Convert a project idea into a set of activities and
anticipated changes in a way that is:
• Mindful of context
• In keeping with the time and resources available
2. Keep track of progress against the plan and use this
information to:
• Make management decisions,
• Service accountability relationships and
• To be a learning organization.
Essential Ingredients to RBM
•
•
•
•
•
•
Participation
Promoting the achievement of results
A new Management style
Iteration and flexibility
Simplified reporting
A multi-stakeholder relationship and
partnership.
RBM is Part of a Global Trend
• A response to new realities...
– Need to demonstrate value to citizens and taxpayers…
– A response by program managers around the globe who are
under pressure to provide evidence that their programs
achieve results
– EEC, World Bank, USAID, CIDA, WFP and others need to
provide credible evidence of results they achieve
– By mid 90’s, almost all OECD governments have adopted
RBM approaches
RBM is a Different
Way of Working...
RBM
Changes in
attitude and
behavior
Tools and
Methods
Improved
operational
practices
What are Results?
RESULT - A describable or measurable change in state
that is derived from a cause and effect relationship.
• Output – immediate or short-term, easy to measure
• Outcome – medium-term change in human condition
• Impact – long-term, sustainable change at societal level
RESULTS CHAIN -
Short-term
Results or
Output
Mediumterm Results
or Outcome
(Purpose)
Long-term
Results or
Impact
(Goal)
Key Change Words
• Results must show change as an effect
of an intervention. Change is signified by
such words as:
– Improved (health conditions)
– Increased (income of local communities)
– Strengthened (capacities of local NGOs)
– Reduced (infant mortality)
– Enhanced (ability to apply RBM)
What does this mean in
practical terms?
• When making a plan, or reporting on
progress, we are challenged like never
before to:
• Describe the connection between the
work we do and the difference we make
If your organization is working
on…
• Adult Literacy
• You would focus attention on…
– Improvement of literacy for 10 men and 10
women in reading and writing.; and also
– the social and economic benefits that flow
to those who are now literate
If your ministry is working
on…
• The development of primary education
• You would focus attention on…
– Creation of school facilities, quality curriculum, competent
teachers, proper equipment and supplies; and also
– Enrollment, learning, broader life choices,
contributions to the livelihoods of families and
communities.
If your organization is working
on…
• Cross-cultural learning exchanges
• You would focus attention on…
– The effects of activities undertaken;
– what they (women and men) are exposed to through meetings/
conferences and other encounters;
– what they contribute of their own knowledge and experience;
and also…
– What participants do with the knowledge,
confidence, contacts gained once they get home
Exercise
• Think about your organization or project
you are responsible for.
• Craft two result statements that reflects
change and what you want more of.
• Share your statement with your
neighbor and then in plenary.
Development Results
Illustration of Various Terminology
NORAD
WORLD
BANK
Strategic
Objective
Goal
Development
Objective
Outcome
Intermediate
Result
Purpose
Project Devel.
Objective
Output
Project level
Interm. Result
Outputs
Outputs
Activities
Activities
Activities
Activities
CIDA
USAID
Impact
The important thing is to understand the concept and not be confused by terms!
Canadian Treasury Board
Logframe
OECD
RESULTS FRAMEWORK
SITUATION (i.e. context, problem, identified needs, mandate,
objectives)
HOW ?
INPUTS
ORGANIZATION :
PROJECT :
WHAT DO WE WANT ?
ACTIVITIES
OUTPUTS
OUTCOMES
DURATION :
WHY ?
IMPACT
INDICATORS
SHORT-TERM
RESULTS
MEDIUM-TERM
RESULTS
REACH : PERSONS, GROUPS, COMMUNITIES AND PARTICIPANTS
ASSUMPTIONS AND RISKS
LONG-TERM
RESULTS
Reflections and Discussion