Transcript Document

Technical
Assistance Unit
Results Based Management
Its contribution to
Public Sector Management
TAU - PMIG
9 November 2006
Michael Acres – Long Term Technical Assistant: TAU
Presentation Structure
Technical
Assistance Unit
• Critical Questions
• RBM Elements & Solutions
• Discussion
Critical Questions
Technical
Assistance Unit
• What is the contribution of the work being
done in terms of strategic necessities?
• How can progress be measured and
reported?
• Who needs to get such reports?
• Is government getting value for its money?
• How can interdependencies be managed?
• Who is responsible for what?
Critical Questions
Technical
Assistance Unit
• How does one keep focus?
• Can a shared understanding of
service delivery be generated?
• How does the cumulative impact of a
long term initiative get measured and
reported?
RBM Elements & Solutions
Technical
Assistance Unit
• Results based management assists in
setting the stage to answer these and
other questions
• Key elements include;
– The building in of a useful approach from
the beginning of the strategic processes,
– A focus on the results to be achieved, and
– Ongoing and continuous management
over time and up and down the public
sector hierarchy.
RBM
Logic Model
Technical
Assistance Unit
Strategic Impact
Intermediate
Outcome
Immediate
Programme
Outcome
Intermediate
Outcome
Immediate
Programme
Outcome
Intermediate
Outcome
Immediate
Programme
Outcome
Project Output
Immediate
Programme
Outcome
Project Output
Project Output
Project Output
RBM
Line of Sight
Technical
Assistance Unit
Strategic Impact
Intermediate
Outcome
Intermediate
Outcome
Immediate
Programme
Outcome
Immediate
Programme
Outcome
Intermediate
Outcome
Immediate
Programme
Outcome
Project Output
Immediate
Programme
Outcome
Project Output
Project Output
Project Output
RMB
Management Framework
Technical
Assistance Unit
Impact
Manage to
achieve these
Outcomes
(change in
behaviour)
Outputs
Activities
Inputs
Budget for these
(deliverables)
RMB
Performance Framework
Technical
Assistance Unit
Impact
Indicator
Outcomes
Indicator
Outputs
Indicator
Activities
Indicator
Inputs
Indicator
Example
Implementation
Results
Technical
Assistance Unit
Goal –
(Ultimate
Impact)
Community feels safe in the city centre and normal
business and social activity returns to these areas
Outcome
Reduction of crime in the identified hot spots
Output
CCTV Crime monitoring system in city hot spot areas
that records criminal activity and allows response units
to be dispatched when criminal events are observed
Activity
Install CCTV system in crime hot spots with link to a
control room and action response units
Input
Control room, control system, cameras, radio
networks, funds, response units, monitoring staff
RMB
Logical Framework
Technical
Assistance Unit
Impact
Assumptions
Outcomes
Assumptions
Outputs
Assumptions
Activities
Inputs
THEN
IF
AND Assumptions
Assumptions
Brief Summary
Technical
Assistance Unit
• RBM goes beyond the work we do – it
interrogates the impact this has.
• There is a hierarchical relationship
between outputs and outcomes.
• Each level of this logic must and can be
measured.
• Measurements used for management and
reporting.
• Indicators are not the same up the
hierarchy.
Key Words
Technical
Assistance Unit
•
•
•
•
•
Inputs
Activities
Outputs
Outcomes
Indicators
– Baselines
– Targets
• Contribution
• Line of sight
• Assumptions
• Risks
• Performance
accountability
• Monitoring
• Reporting
• Evaluation
Technical
Assistance Unit
Discussion