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send word now Corporate Overview Send Word Now Andrew Meyer, Regional Sales Manager Fall 2009 SWN Communications Inc. | Proprietary and Confidential – Not For Distribution Overview Send Word Now | Proprietary and Confidential 1 Overview Company Overview ● Headquartered in New York City ● Global, redundant infrastructure ● Serving 550 brand name customers Including large portion of the Fortune 500, government, healthcare ● Battle tested through disruptions & world events Northeast Blackout (2003) Asian Tsunami (2004), Hurricanes Katrina & Rita (2005), Ike (2008) Terrorism in Madrid (2004), London (2005), Mumbai (2008) Steampipe Burst in NYC (2007) Olympics, Presidential Conventions, etc. Send Word Now | Proprietary and Confidential 2 Overview Features and Benefits ● Fully Hosted, Web-based (SaaS) Alerting Service Always available, access anywhere Redundant data centers ensure uptime Secaucus, NJ – Schenectady, NY – London, UK – Phoenix Q409 – Canada/AsiaPac 2010 ● Reach thousands of people in minutes - anywhere Automating a historically manual process Voice/text messages sent at once to all addresses and devices Optional on-demand conference bridge Two-way Blackberry PIN blasting & International SMS ● Message triggering from any device Always available, access anywhere Web, email, phone, Blackberry, internal application Quicksend message sending Send Word Now | Proprietary and Confidential 3 Overview Reach Anyone, Any Device, Anywhere Send Word Now | Proprietary and Confidential 4 Our Customers Send Word Now | Proprietary and Confidential 5 Our Customers Customer Testimonials “With Send Word Now’s SWN Alert Service, we can instantly send messages to every employees home phone, cell phone or BlackBerry. Two-way SMS and PIN-to-PIN messaging give us every confidence our messages will get through in both emergency and everyday situations, empowering our employees to make decisions based on the best, and most current, information.” -- Pete Dowling Senior Vice President Operational Risk Management AXA Equitable Former special agent in charge of the Washington office of the U.S. Secret Service Send Word Now | Proprietary and Confidential 6 Our Customers Customer Testimonials “With our Global and U.S. Crisis Teams dispersed around the world, having a call-out mechanism like Send Word Now was invaluable to us in being able to communicate in the wake of the recent London bombings.” Don L. Hubbard Director, Global Security PricewaterhouseCoopers Send Word Now | Proprietary and Confidential 7 Our Customers Customer Testimonials “As soon as our global security team learned of the tsunami, we used Send Word Now to reach our senior team around the world and arranged a conference call within 15 minutes to devise a crisis plan. We sent voice and text messages to all their designated communication devices and received and reviewed responses in real time.” -- Michael Dee Manager Global Security Operations Center Pfizer Send Word Now | Proprietary and Confidential 8 Our Customers Customer Testimonials “On Sunday, Mother’s day 2006, New Hampshire suffered a 100yr flood event. A major facility was in imminent danger due to rapidly rising water. Using SWN, the Security Operations Center alerted Facilities, Security, and Program personnel to rapidly respond to the site and save highly classified equipment and documents before they were damaged. SWN reduced notification time that was needed to protect sensitive assets.” —Dave Kuhns Director of Industrial Security BAE Systems Send Word Now | Proprietary and Confidential 9 Summary Send Word Now | Proprietary and Confidential 10 Summary Why Customers Choose Send Word Now ● Simplicity Flexible and easy to administer, install, use ● Speed Messages go out immediately ● Scale Thousands of calls, email, SMS, Blackberry PIN per minute ● Security No single point of failure, not single-premise ● Support Continuous support ● Success Proven track record; our customers swear by us Send Word Now | Proprietary and Confidential 11 Thank You Please feel free to contact me for more information Andrew Meyer Send Word Now 224 West 30th Street Suite 500 New York, NY 10001 Work: (212) 379-4915 Cell: (917) 797-7604 Email: [email protected] Send Word Now | Proprietary and Confidential 12