UITS

Faculty Senate Presentation

November 1, 2010

Local Admin Requests

The Instructions for Local Admin Account Privileges

1. Faculty through the Department Chair\Dean submits an eQuest requesting local admin privileges to UITS. ***Note*** Select “Information Security” as service type.

***Special Note*** Include specifics as to the need of admin privileges such as research software for installation, job function necessity etc.

2. ISO will review and notify the faculty member and Department Chair\Dean via eQuest of approval or denial with explanation.

3. After the approval, the Desktop Tech will set up the local admin account and have Local Admin User Agreement signed by the faculty member and Department Chair\Dean.

4. Approximately 60 faculty members currently have local admin privileges to aid in their research.

Faculty Software Installation Requests Fall 2009 – Spring 2010 282 Requests Average Time to Resolve = 1.69 days < 2 days 20% 1-2 days 20% Same-day Service 60%

Software Manual Digital Repository

 Software manuals and user guides in .pdf format for campus and departmental software (others on request)  Link will be in CougarNet  Available by January 2011

Software Licenses

 Campus Licenses Autodesk (AutoCad) Maple Mathematica MATLAB MS Office Respondus SPSS StudyMate Author Tegrity Wimba

 CougarNet “MyTech” tab  Step-by-Step technology tutorials  130 software titles, plus assistive learning technologies  Search for an answer or view by topic

Questions ?