Transcript CCC Overview & Scrutiny Committee

Local Pharmaceutical Committee
Julie McNeill, Co-ordinator
11th September 2013
About Healthwatch Cambridgeshire
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Established 7th May 2013 as a Community Interest
Company
Managed by a Board of Chair & 3 Non-Exec
Directors
Staff Team - Chief Executive Officer
- 4 Co-ordinators
- Young People’s Ambassador
Contracted by CCC/DoH funding
Part of a national network – 152 local
Healthwatch organisations
Local Healthwatch are obliged to:
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promote and support the involvement of local people in the
commissioning, the provision and scrutiny of local care services
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enable local people to monitor the standard of provision of local
care services
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obtain the views of local people regarding their needs for, and
experiences of, local care services and importantly to make these
views known
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provide advice and information about access to local care services
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formulate views on the standard of provision and whether and how
the local care services could and ought to be improved
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provide Healthwatch England with the intelligence and insight it
needs to enable it to perform effectively.
http://healthandcare.dh.gov.uk/hwbs-health-scrutiny-regulations-2013/
How we will do this
• LISTEN
Working with partner organisations, networks and individuals
Healthwatch Cambridgeshire will gather the experiences and views of
local people about local health & social care services
• ENABLE
Work to clarify and make systems and services as easy to access as
possible and involve people at all stages
• INFORM
Provide advice and information about access to local health & social
care services
• INFLUENCE
We will let the decision-makers know about people’s experiences and
how services can be improved
Our key messages
• Help people have their say on local health &
social care services by linking them to the people
buying and providing care
• Find out about people’s experiences with local
health & social care services and sharing that
information; pointing out the good and helping to
improve care where it is needed
• Work with people and organisations to understand
people’s care needs, to make it as easy as
possible to get the right service
Our Strategic Priorities
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Equality of access to health and social care
services
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Access to mental health support services
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Ensuring the experiences of people with caring
roles are heard and recognised
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Engaging with the broad spectrum of commissioning
changes within health and social care
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A Health & Social Care Information Service
Developing our Work Programme
• Engaging with young people about their
experiences
• Input into Health and Wellbeing Agenda, eg
through JSNA planning
• Consultation Network
• Working with Patient Groups and CCC Partnership
Boards
• Volunteer Programme
• Linking up commissioning and experience
• Complaints Audit
• Information & Signposting Service
• Building an overview of concerns
For further information:
www.healthwatchcambridgeshire.co.uk
Healthwatch Cambridgeshire
The Maple Centre
Huntingdon
01480 420628
[email protected]
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