Transcript Filling transportation gaps through coordination

Whiskey Tango Foxtrot
Getting to know the Military Community
in San Diego
Arun Prem
FACT, Executive Director
CalACT Spring 2014 Conference, San Diego
Assist San Diego County residents with barriers
to mobility to achieve independence through
coordination of transportation services.
FACT
Role
FACT is the CTSA* for
San Diego County
*Consolidated Transportation Services Agency
State law designation through a formal contract with
SANDAG
FACT
Role
One stop shop
for transportation assistance
FACT
Services
• Rides
• Free referrals to other transportation
FACT
Service Model
Refer to other
service
FACT
If none available…
Refer to
Find low cost
trip from
Brokerage
Confirm
FACT
Context and Rationale for VTCLI grant
Transportation in San Diego
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MTS
NCTD* some service on Camp Pendelton
Volunteer, Social services
Taxicabs
SANDAG* Military not mentioned in Coordinated Plan
Military in San Diego
• 16 Military facilities/bases
• VA Hospital
• Largest concentrations
TRANSPORTATION
MILITARY

DAV Transportation
VA transportation
2-1-1 Transportation Database
Interest in VTCLI
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Transit
Social services transportation
VA
SANDAG
Elected officials
VTCLI
Barriers – Tech, Financial
 Matching funds
 Financially viable partner
 IT resources
 Sponsor
VTCLI
Barriers - Social
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Lack of communication
Trust
History of coordination
Awareness
Lack of “familiarity”
VTCLI
Breakthrough
FACTBoard
211
211 Courage to Call help line
Veterans Coalition of San Diego

VA
Navy Medical Center
Workforce partnership one-stops
Camp Pendleton leadership
Aging - Governors Interagency Council on Veterans….
VTCLI
Proposal
211 + SANDAG + FACT
 Integration of call centers
 Services database
 Interface - website, app, kiosks
FACT
Status
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Grant awarded $2.05m, VTCLI - 2
Mutual agreements completed
Work plan final
Implementation under way
21 month timeline….
Contact:
Arun Prem
Executive Director
[email protected]
(888) 924-3228
www.factsd.org
Thank you!