Outsourcing Notes Ch 26
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Transcript Outsourcing Notes Ch 26
Gov 2 Chapter 26
Outsourcing- “ I just lost my job to a
call center in India!!!
Definition
When a company contracts with
another company to provide services
that otherwise would be done inhouse
Ex- Call centers, customer service,
payroll and benefits-handled by
outside companies
Why outsourcing?
1. Saves $$$$
2. Less costs in salaries and benefits
3. Focus on bigger issues –markets
opened and Research and
Development
4. Uses less technology
5. Allows companies to expand
6. Promotes free trade among nations
Why not?
1. Eliminates communication between
companies and clients
2. Dissatisfaction with companies
3. Time wasted on looking for new
outsource partners.
4. Leads to a lack of control over
business
5. Costs and unreliable employees
Pro’s
1. Creates jobs in developing nations
2. Raises standard of living in dev.
Nations
3. Expands growth and educational
opportunities
4. Expands technolgy
Con’s
1. Dead end jobs with no future
2. Little or no upward mobility
3. Drain on work force
Solutions- see article also.
1. Government promote free trade
around globe
2. Tax breaks for businesses here.
3. Gov’t investment in markets
around the world
4.Isolationism/high tariffs
5. Protectionism-taxes on companies
who outsource
6. High taxes on foreign companies.