Transcript Accel ICIM

Delivering value through Services.
INFOBHAN
Systems, Services & Training
Qatar’s leading IT Services company
Objectives
Vision
“Build and Maintain the IT best practices and processes”
Mission
“ To provide products, services, training and solutions that are
of international quality and standards, backed by full life cycle
management and support, at lowest cost of ownership. ”
INFOBHAN – A Snapshot
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Streamlined to I.T. Infrastructure Support Services
Expertise in Outsourced Data Center services.
Hand in hand with technology leaders.
Project oriented operations for performance delivery.
ITIL guided Service Management Principles / Methodology.
Professionals on Oracle, Lotus, CISCO, Intel, HP, Microsoft
and Redhat
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Experts in solutions, products integration and support
operations.
INFOBHAN -at a glance
 More than 15 Years of Market Presence.
 100 % Qatari owned company.
 Paid-up capital of 500,000 QRs.
 Streamlined to support services.
 Managed by ex-HCL/HP professionals.
 Expertise on BPO IT Skills & Technology.
 I.T. professional strength of 30 people.
 Genuine annual growth on resource and revenue
Technology Landscape
The following is the subset of INFOBHAN’s technology landscape
IT Infrastructure
Linux
Networking
Storage
Security
Software
Access Control
Strategic Business Blocks
IT Infrastructure Solutions (IIS)
Support Services Training (SST)
IT Infrastructure Repair and M
maintenance Services (TRC)
IT Data Center and Service Desk
Outsourcing Services (BPO)
IT Infrastructure Solutions
•Intel based
•ITIL based Service
•Messaging and
•VoIP, VPN and WAN
Server and
Desktop
Computing
Solutions
Fax
Infrastructure
Solutions
Desk Solutions
Solutions
• Data Center
and Storage
Solutions
IT Outsourcing Services
•Service Desk Operations
•Repair Services
•Data Center Operations
•On-site Support
Services
•Server Operations
•Network Administration and Monitoring
•VoIP and Telephony
Human Resources
•More than 30 Engineers and Technicians.
•Qualified with International Certifications on Oracle, HP,
Microsoft, RedHat, ITIL, CISCO, ISO, Hubbel and Symantec.
•Strong In-House Technical Support and Training.
•Well disciplined and morally guided work force.
•Responsible and Customer Oriented team.
•Fast adapting and quickly reporting force.
The Proud Customers
Skills
 Data Center design and implementation.
 Active Directory design and implementation.
 Network Security design and implementation
 Scaleable network designs and implementation
 VoIP deign and implementation.
 Oracle, MSSQL, MySQL Database administration.
 Data Recovery and protection.
 Domain and Mail clustering, configuration and
troubleshooting skills
 TCP/IP based Routing design for complex WAN/LAN.
Completed Major Projects & Contracts
No
Client and Project Title
Length of the project
1.
Qatar Vinyl Co. – Data Center & Service Desk
Unmanaged Operations, TDMS Controller
3 Years each
2.
Qatar Steel– System, Network, Desktop and Helpdesk
Outsource
6 Years
3.
W.T.O. 4th Ministerial Conference – Network
Infrastructure and Server Farm Supply and
Implementation with 400 desktop user support
2 Months
4.
QAPCO – Office Automation Helpdesk outsource
5 Years
5.
Qatar Development Bank System, Desktop and
Helpdesk Outsource
3 Years
6.
Urban Planning and Development Authority – System
Administration and Migration Outsource
2 Years
6.
QP – Pipe Line Analysis Software Supply and
Implementation.
1 Month
7.
QAFCO - System, Desktop and Helpdesk Outsource
2 Years
8.
British Council – IT Coordination and System
Administration
6 Months
9.
QTEL – Service Desk Technician Outsource
7 Years
10.
GOIC - Service Desk Technician Outsource
3 Years