Transcript Slide 1

Brave New World: The Future of
IT in Washington
Mike Ricchio
Director
Consolidated Technology Services
September 28, 2011
Agencies focus on
their individual
missions, not IT
infrastructure
Enterprise Approach for
State Government
• Move to more centralized
approach to IT
• Cohesive, strategic, IT policies
for all state agency IT shops
• Common standards and policies
developed and maintained for
hardware, software, storage,
services and security
• Standardization
• Consolidation
• Economies of
scale
Goal
Deliver high quality IT services to state agencies at
the lowest possible cost to taxpayers
• Ensure alignment of business needs and
IT services
• Measure IT costs and performance
• Consolidate data centers
• Investigate alternate, most cost-effective
methods to deliver services
• Leverage the state’s investment in the
State Data Center
A hybrid federated
approach
SB 5931
• Dissolves the Department of
Information Services
• Establishes Office of the Chief
Information Officer (OCIO) within OFM
• Establishes Consolidated Technology
Services (CTS) as a separate agency
• Moves “back office” functions to
Department of Enterprise Services
(DES)
“State agencies
CTS: a new beginning
shall locate all
existing and new
servers in the
state data center.”
• Director appointed by Governor
• Duties
– Central service provider for all
utility-based infrastructure
services
– Accountability
• Costs, efficiencies and customer
satisfaction
• Works collaboratively with
customers
State took
possession
of new state
data center
in July, 2011
Transition Strategy
• Continue consolidation, standardization
and shared services efforts
• Bring disciplined analysis to business and
IT issues
• ISB abolished, TSB formed and staffed
• Drive to competitive rates
• Work with outside partners to identify
qualified solutions
– outsource services where economically
feasible
Looking Forward
• Budget challenges will continue
– Look to technology to provide practical
solutions
– Continued political target
• Continued pressure to outsource IT
as budgetary solution
• Service and rate accountability to
continue
• Demands continue to reduce rates
and elevate service
CTS To Date
• Hired ProjectCorps to assist with
mission, organization and change
management
• Consultant (TPI) drafting Private
Cloud RFP
• Exempt employees required under
5931 being established
• Internet and Intranet sites up
• With DES and OCIO, sorting out who
does what.
Questions