Transcript Self-directed work teams Leadership & Management –MGT 500

Self-directed work
teams
Leadership & Management
Development –MGT 500
Teams
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Team - a small number of people with
complementary skills who are committed to a
common purpose, set of performance goals,
and approach for which they hold themselves
mutually accountable
Effective teams are goal-centered,
independent, open, supportive, and
empowered (I.e. “vertical job enlargement”)
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MGT 500 SJC Dr. Coty Keller
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Types of Teams
Quality circles
 Problem solving teams
 Management teams
 Work teams
 Project teams
 Virtual teams
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Functions of Teams
Identify
problems
Implement
solutions
Select
problem
Identify
Develop
follow-up
plan
Collect
data
Solve
Analyze
Pick best
solution
Develop
solutions
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Focus
attention
Find
causes
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Self-Managed Teams
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Empowered
Plan, control, improve
work processes
Set own goals and
inspect own work
Schedule & review
performance
Prepare budgets &
coordinate work
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Order materials, keep
inventory, & deal with
suppliers
Acquire any needed
training
Hire replacements or
discipline members
Take responsibility for
quality
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Ingredients for Successful Teams
(1 of 2 )
Clarity in team goals
 Improvement plan
 Clearly defined roles
 Clear communication
 Beneficial team behaviors
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Ingredients for Successful Teams
(2 of 2)
Well-defined decision procedures
 Balanced participation
 Established ground rules
 Awareness of group process
 Use of scientific approach
 360 feedback including peer evaluations
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Most Important Ingredient for
Sustaining Team Performance
Recognize
and reward
team
performance
Email from top management:
everyone on the team earned a
bonus
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MGT 500 SJC Dr. Coty Keller
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Team-building
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Take a proactive
approach
 What can/should
you do to increase
likelihood of team
success?
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Team-building
Graduate Management Program
insights
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MGT 500
– learning style
– leadership style
– Emotional
Intelligence
– People
management
abilities
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MGT 520
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–
perceptions
motivation
leadership styles
group dynamics
conflict resolution
managing stress
org design
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Why develop team skills?
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You need them this
semester at SJC
– Working in teams
– Peer evaluations
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You will need them
in life
– Most organizations
are moving towards
more teamwork
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MGT 500 SJC Dr. Coty Keller
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Things to think about
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What managerial
abilities are “relevant” to
your needs for team
building? (SMAC)
Discuss the power, pros
and cons of selfdirected work teams.
Use examples from
your job (exam?)
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