Transcript Introduction to Leadership and Managerial Development (MGT 500), the SMACs and

Introduction to Leadership and Managerial
Development (MGT 500), the SMACs and
Managerial Abilities
William "Coty" Keller, Ph.D.
Email: [email protected]
Homepage and key to course outline:
http://faculty.sjcny.edu/~keller
Slide show outline
This course
 The program
 The SMAC


How it all fits together
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
2
Emphasis is on “Development”

You have taken the
courses in L&M
 You are leaders and
managers
 This course offers an
opportunity for you to
reflect and make a
plan to continuously
improve your L&M
abilities
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
3
MGT 500 Course
This course provides managers with an opportunity
to create a plan for developing the abilities
associated with superior managerial performance.
It also provides an orientation to the self-directed,
active learning methods of the entire program.
This course explores contemporary ideas on what
it takes to be an effective and ethical
leader/manager. Team exercises, case studies and
assessment tools provide the framework for
learning.
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
4
Course objectives: two categories

Program wide
outcomes
 Course Specific
outcomes
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
5
Graduate Management Studies Program goals:






To support growth in the functional knowledge areas,
and to foster the specific abilities associated with
superior managerial performance
To provide opportunities for students to develop the
managerial abilities and to apply the concepts and skills
from each course to work-place or industry issues
To enable students to participate as part of
management teams
To involve students in the educational process as selfdirected learners
To endorse ethical behavior and social responsibility as
foundations of managerial practice
To promote diversity in the workplace
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
6
20 Managerial Abilities
Goal and Action Management
Abilities
People Management Abilities
1. Efficiency orientation
7. Empathy
2.Planning
8. Persuasiveness
3.Initiative
9. Networking
4.Attention to detail
10. Negotiating
5.Self-control
11. Self-confidence
6.Flexibility
12. Group management
13. Developing others
14. Oral communication
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
7
Abilities (continued)
Analytic Reasoning
Abilities
15. Systems thinking
16.Pattern recognition
17.Using technology
18.Quantitative analysis
19.Social objectivity
20.Written
communication
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
8
Outcomes: specific objectives

Assess data from self-assessment and
diagnostic instruments for the purpose of
revealing abilities related to managerial
effectiveness.
 Understand the relationship between the
abilities associated with managerial
effectiveness and the functional areas of
management.
 Develop a methodology for applying
theoretical knowledge to real-world
managerial situations
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
9
More objectives





Become involved in the educational process as
self-directed learners
Create an individualized plan to target abilities to
be developed over the course of the degree
Demonstrate styles of leadership and when each
is appropriate
Create an understanding of leadership as a
shared vision
Foster creativity and a culture of respect among
coworkers and subordinates
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
10
Course Project:the SMAC for MGT 500
=Managerial Abilities Development Plan
Your roadmap to “Personal Mastery”
 Structure:

– Discussion of Career Anchors and Life Vision
– Myers-Briggs Type Indicator (MBTI)
– Relevance of each managerial ability to Job,
Career, and Future
– Assessment of Current Abilities
– Priority for Development
– Plan for Development
– Plan for Continuous Improvement
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
11
Course methods



Active learning
– student centered, team based activity
– real world, results oriented
Internet to share information and exchange ideas
Roles
– students are primary contributors, responsible for
learning
– “teacher” as integrator, organizer, moderator,
available 24 hours/day
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
12
Journey from teaching to learning

Students’ role
– Learning
– Preparation,
attendance &
collaboration
– Communicate with
Internet
– Ask if you don’t get it
– Notify in advance of
problems meeting
requirements
5/24/2016

Instructor’s role
– Organize meaningful
curricula
– Integrate &
synthesize concepts
– Schedule and
scorekeeping
– Be available 24/7
– Provide useful
feedback
MGT 500 St Joseph's College Dr. Coty Keller
13
Grade Philosophy

The attainment of a high grade is not one of
the objectives of the course. However, if you
learn, you will likely wind up with a good
grade as well.
 To achieve good grades, you need to:
apply concepts, collaborate with
teammates, follow instructions, think
critically and communicate your sound
thinking in a clear, logical way.
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
14
Grades come from application of
concepts to real world

Teamwork = One
third
 Exam One third

Project (Managerial
Development
plan/SMAC) One
third
5/24/2016

75% of teamwork
score =
management team's
performance on
class activities. 25%
peer evaluation
 Final = open book,
short answers
MGT 500 St Joseph's College Dr. Coty Keller
15
Course outline -roadmap

How to get there: link from Keller’s homepage
(http://faculty.sjcny.edu/~keller)

Course roadmap
 Please do not waste paper copying it – see
excerpts handout
 Consult it often
 We will practice navigating the course outline
later
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
16
Course Work Planning Guide
18.0
16.0
14.0
12.0
Hours per 10.0
session
8.0
6.0
4.0
2.0
-
SMAC
Exam
Class
Session
1
5/24/2016
Session
3
Session
5
Session
7
MGT 500 St Joseph's College Dr. Coty Keller
17
Instruments
MBTI
 Career anchor
 Self & external assessments
 Leadership style profile
 Etc (see the SMAC rubric/template for
more details)

5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
18
MGT 500 – In Sum

Foundation course
for Masters
Programs
 Outcome- plan for
your development
 Targets managerial
abilities to work in in
rest of program, and
in life
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
19
What is a SMAC?
It is an opportunity for you to:

Apply course concepts to a workplace issue

Develop one or more managerial abilities

Demonstrate ethical behavior and social
responsibility
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
20
Two kinds of SMACs

SMAC for MGT 500 is a special breed
– An exception to the rules
– Instead of a regular SMAC, students
develop individualized development plans
SMACs for all other courses share
common rules
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
21
SMAC for MGT 500

Special format
 Details are in the
MGT 500 course
outline
 Instructor will give
you a Word
template
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
22
MGT 500 SMAC format – Eight
Sections between Intro and Conclusion
1. Discussion of Career
Anchors and Life Vision
2. MBTI
3. Relevance of each
managerial ability to
Job, Career, and Future
4. Assessment of Current
Abilities
5. Priority for
Development
6. Plan for Development
7. Plan for Continuous
Improvement
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
23
Regular (non-MGT 500)SMACs
= Self-directed Learning


The SMAC is your project
Be creative
Strive to produce an effective plan for your
workplace

Instructors will provide advice, but you are
MGT 500 St Joseph's College the5/24/2016
“director”
Dr. Coty Keller

24
Team SMACs

Program requires at least 2 team
SMACs

Students choose teammates

Instructor approves team size and
determines SMAC length
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
25
SMAC Learning Contract
(the Proposal)
Identifies:
Problem you intend to tackle
 Course concepts & tools which you
intend to apply
 Managerial abilities which you plan to
develop

5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
26
SMAC Written Report
8 – 12 pages (exclusive of cover page and
appendices)
 Use MLA or APA format to document
research
 Include learning contract and selfassessment of abilities addressed
 See SMAC guideline in course outline for
more details

5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
27
SMAC Grading



One-third of each course grade
Course outlines contain grading criteria.
For example in Keller’s courses:
1.
2.
3.
4.
Creativity
How well you apply course concepts
Whether your report reflects what is going on in the real world
The clarity and credibility of your report.
5.
How well you follow the prescribed framework
Penalties for late SMACs
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
28
Need help ?

Consult the SMAC section of your
Student Information Handbook and
the course outline
 Refer to SMACs on reserve in the
library and linked from the course
outline
 Discuss questions and problems
with your instructor
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
29
Student Feedback
SMACs help put knowledge to use
 SMACs bring learning to the workplace
 My organization asked me to continue
my research
 I was asked to present my SMAC
findings to other hospital departments
 My organization implemented my
project plan

5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
30
SMAC Kudos






I received additional quality management
assignments
I increased sales and earned a large bonus
I saved my firm over $100,000 annually
Promotions and raises!
I won a company award and received stock
I received recognition for my project
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
31
MGT 500 – create plan
for (among other things)
developing managerial
abilities
 SMACs (in other other
than MGT 500) offer
opportunities to develop
abilities you targeted in
MGT 500 SMAC
 Capstone Course (MGT
690) reports progress
developing managerial
abilities
 System of continuous
improvement: takeaway from the program

It all fits together
Has to do with
Development
5/24/2016
MGT 500 St Joseph's College Dr. Coty Keller
32