Coaching 101: The Basics PBIS Maryland State-wide Coaches Meeting December 8, 2009 Sharon Conley, Ed.S., NCSP School Psychologist WCPS PBIS Facilitator & Coach.

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Transcript Coaching 101: The Basics PBIS Maryland State-wide Coaches Meeting December 8, 2009 Sharon Conley, Ed.S., NCSP School Psychologist WCPS PBIS Facilitator & Coach.

Coaching 101: The Basics
PBIS Maryland State-wide Coaches
Meeting
December 8, 2009
Sharon Conley, Ed.S., NCSP
School Psychologist
WCPS PBIS Facilitator & Coach
Who is Here?

“Real job” – Titles and Other Roles

“Very New” v. “Slightly Used”

Coaching schools that are New v. Veteran

Internal v. External model
A Quick Review of New
Coaches Training
July 2009
Woah, woah, woah, WOOOAH!
Coaching Defined

Coaching = active and interactive delivery of:
 (a) prompts that increase successful behavior,
and
 (b) corrections that decrease unsuccessful
behavior.

Who? When? Where?
 Coaching is done by someone with credibility and
experience with the target skill(s)
 Coaching is done on-site, in real time
 Coaching is done after initial training
 Coaching is done repeatedly (e.g. monthly)
 Coaching intensity is adjusted to need
Coaching Goals: Two Big Ideas
CONTINUUM OF
SCHOOL-WIDE
INSTRUCTIONAL &
POSITIVE BEHAVIOR
SUPPORT
~5%
~15%
Tertiary Prevention:
Specialized
Individualized
Systems for Students
with High-Risk Behavior
PBIS Outcomes: Academic & Social Competence
Data
Secondary Prevention:
Specialized Group
Systems for Students
with At-Risk Behavior
Primary Prevention:
School-/ClassroomWide Systems for
All Students,
Staff, & Settings
~80% of Students
Systems
Practices
The basic framework for effective coaching is to
assist schools in truly understanding and
structuring their PBIS implementation efforts
around these two “big ideas.”
Maryland’s Tiered Instructional and Positive Behavioral
Interventions and Supports (PBIS) Framework
Academic Systems
Behavioral Systems
Intensive, Individually Designed Interventions
• Address individual needs of student
• Assessment-based
• High Intensity
Targeted, Group Interventions
• Small, needs-based groups for
at risk students who do not respond
to universal strategies
• High efficiency
• Rapid response
Core Curriculum and
Differentiated Instruction
• All students
• Preventive, proactive
•School-wide or classroom
systems for ALL students
1-5%
5-10%
1-5%
Intensive, Individually Designed Interventions
• Strategies to address needs of individual
students with intensive needs
• Function-based assessments
• Intense, durable strategies
5-10%
Targeted, Group Interventions
• Small, needs-based groups for atrisk students who do not respond to
universal strategies
• High efficiency/ Rapid response
• Function-based logic
80-90%
80-90%
Core Curriculum and
Universal Interventions
• All settings, all students
• Preventive, proactive
• School-wide or classroom
systems for ALL students and
staff
“Grow the Green”
Tools to Help (AKA: “Lightwands”)
1. BOQ (Benchmarks of Quality)
2. IPI (Implementation Phases Inventory)
3. TIC (Form A: Team Implementation
Checklist)
(Note: SET = School-wide Evaluation Tool)
BOQ: Benchmarks of Quality
IPI: Implementation Phase Inventory
►Enter one of the codes to the right in the red boxes below
0 = Not
1 = Partial
2 = Full
Preparation Phase
*1
District supports and is invested in PBIS.
A point of contact has been identified; time is allocated for coaching and training; release time for meetings and
planning.
*2
School-level administrators support and are invested in PBIS.
Active involvement in process; funding allocated for support; time on agenda; integrated with multiple initiatives.
*3
Staff support and are invested in PBIS.
80% staff buy-in and participation.
*4
PBIS team has been established.
Representative of staff; protected meeting schedule.
*5
PBIS team has been sufficiently trained.
Team attends Summer Institute; builds an action plan.
*6
School has an identified coach.
*7
Coach has been sufficiently trained.
Coach participates in summer training; attends coaches and regional meetings; knowledgeable about PBIS,
behavioral theory, and data-based decision making; skilled in group dynamics, facilitation, and public speaking.
FALL
SPRING
*15
System for rewarding students has been developed.
Written documentation necessary for full criteria.
*16
A strategy for collecting discipline data has been developed.
*17
Behavior expectations are posted throughout the buildings.
At least one posting per classroom; postings in non-classroom settings (e.g., hallways, cafeteria).
18
Coach has established a working relationship and good communication with the school and PBIS
team.
19
A strategy for collecting positive behavior data has been developed.
20
New and returning personnel have been oriented to PBIS.
21
A system for identifying students in yellow and red zone has been developed.
22
Staff and administrators are clear about which behavior problems are handled in the classroom vs.
those handled by the administration.
23
Parents have been informed about PBIS.
PBIS is described in newsletters to parents; reviewed at parent conferences; covered at PTA meetings.
Implementation Phase
*24
School-wide behavioral expectations are taught directly and formally to students.
Occurs multiple times each year (beginning of school year, after school breaks); integrated into curriculum; common
language used across setting and staff.
*25
Positive behaviors are rewarded consistently.
*26
Office referral forms are completed consistently by staff.
FALL
SPRING
Form A: Team Implementation Checklist
Positive Behavioral Interventions and Supports Team Implementation Checklist (MD)
Start-Up Activity (Sugai, 11/28/01, RH 10/13/01,SB,JJB 5/25/05)
This checklist is designed to be completed monthly (first year) or quarterly by the PBIS team to monitor activities for
implementation of PBIS in the school. Fax or email to Behavior Coach
School_____________________________
LSS_________________________
Date of Report
___________________
PBIS Team Members__________________________________________________________________
Person(s) Completing Report_________________________________________________
Complete & submit
Status:
Not
Yet Started;
In
Process;
BY THE FIRST OF EACH MONTH.
Completed
Establish Commitment




Admin attends meetings 90% of the time
Admin provides funding for PBIS activities
Admin puts time on staff agenda for PBIS updates
Admin actively promotes PBIS as priority, integrates with other
initiatives/improvement activities
2. Faculty/Staff support (One of top 3 goals, 80% of faculty
document support, 3 year timeline)




Status
1. Administrator support & active involvement
Climate/Discipline one of top 3 school improvement goals
Faculty feedback is obtained throughout year
Faculty involved in some decision making/establishing goals
Admin/faculty commits to PBIS for at least 3 years
Establish & Maintain Team
3. Team established (representative)

Team includes: grade level teachers, special area, paraprofessionals,
parents, special ed, school counselor, non classroom monitors,
Team has established a clear mission/purpose
4. Team has regular meeting schedule, effective operating
procedures

Agenda is used, coach is notified of meeting time, admin present to
approve activities/decisions
Status

5. Committee/Workgroup review completed/updated
annually

PBIS team has clearly defined objectives/outcomes
Self-Assessment
6. Team/faculty complete PBIS survey (completed
annually)


Self Assessment is used to write annual action plan
Results are shared with staff
8. Strengths, areas of immediate focus & action plan are
identified.
Implementation Plan developed:





Schedule/plans for teaching staff the discipline & data system are
developed
Team makes it easy for staff to implement and responds to feedback
Schedule for rewards/incentives for the year is planned
Plans for orienting incoming staff and students are developed
Plans for involving families and community are developed
Status
7. Team summarizes existing school discipline data.
Jun
May
Apr
Mar
Feb
Jan
Dec
Nov
Oct
Sept
Date
The months below indicate the time period work was completed,
not necessarily the month/period this form was completed.
“Grow the Green”
How do we know when it’s “green enough”?
1. School-specific “Triangle Data”
2. ODR’s (Nat’l Average ODR Per Day Info.)
SWIS summary 08-09 (Majors Only)
3,410 schools; 1,737,432 students; 1,500,770 ODRs
Grade Range
Number of Schools
Mean Enrollment
per school
Mean ODRs per
100 per school day
K-6
2,162
450
.34 (sd = .49)
6-9
602
657
.85 (sd = 1.11)
9-12
215
887
1.27 (sd = 2.39)
K-(8-12)
431
408
1.06 (sd = 2.60)
School-Wide Systems for School Improvement Success
Academic Practices
Behavior Practices
Tier 3/Tertiary Interventions
1-5%
1-5%
Tier 3/Tertiary Interventions
•_____________________
•_____________________
•_____________________
Tier 2/Secondary Interventions
•___________________________
•___________________________
•___________________________
5-15%
5-15%
Tier 2/Secondary Interventions
•____________________________
•____________________________
•____________________________
•____________________________
•____________________________
•____________________________
•___________________________
•___________________________
•___________________________
•___________________________
•___________________________
•___________________________
Tier 1/Universal Interventions 80-90%
•________________________
•________________________
•________________________
•________________________
•________________________
•________________________
80-90%
Tier 1/Universal Interventions
•____________________________
•____________________________
•____________________________
•____________________________
•____________________________
Illinois PBIS Network, Revised May 15, 2008.
Adapted from “What is school-wide PBS?”
OSEP Technical Assistance Center on Positive
Behavioral Interventions and Supports.
Accessed at http://pbis.org/school-wide.htm
PBIS Outcomes: Social and Academic
Competencies
Supporting
Decision
Making
Supporting
Staff Behavior
SYSTEMS
PRACTICES
Supporting
Student Behavior
DATA
Data-based Decision Making: Roles
of a Coach

Guide schools in the use of multiple data collection
systems (ODR, SET, BOQ, IPI, Surveys, achievement)

Assist schools to collect other data as needed
(e.g., mini surveys, positive v. negative ratio counts, “gotcha’s by grade
level, …)

Teach & support team in using data to guide the
decision-making [and assess effectiveness of
interventions]
( ref. Decision-making Guide & problem-solving process)
PBIS “3-Circles” Problem-Solving Worksheet
Targeted Problem: _______________________
Step 4: What will we do to support staff?
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
SYSTEMS –
Support Staff
Behavior
Step 3: What will we do to support
student behavior?
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
DATA –
Supports
Decision
Making
PRACTICES –
Support Student Behavior
Step 1: What does the data say?
____________________________
____________________________
____________________________
____________________________
____________________________
____________________________
Step 2: What is the goal?
__________________________
__________________________
__________________________
__________________________
__________________________
__________________________
__________________________
PBIS “3-Circles” Problem-Solving Worksheet
Targeted Problem:
Behavior in the cafeteria
Step 1: What does the data say?
Step 4: What will we do to support staff?
1.
2.
3.
4.
5.
Train lunchroom staff to teach
cafeteria expectations.
Admin. Monitor and
demonstrate appropriate use of
SYSTEMS –
“gotchas’ for workers.
Support Staff
Admin. provide additional
Behavior
active supervision in café.
Advise teaching staff of new
procedures.
Provide data feedback to staff.
38% of the ODR’s last
month were for disrespect
and disruption in the
cafeteria.
DATA –
Supports
Decision
Making
Step 3: What will we do to support student behavior?
1.
2.
3.
4.
5.
PRACTICES –
Teach “Cafeteria Expectations” in
Support Student Behavior
context.
Classroom teachers to provide precorrections prior to dismissing class to
lunch.
Implement special “gotcha” system by
class to earn class-wide recognition &
privilege..
Use “stop light” system for monitoring
noise level.
Use a “silent table” to isolate chronic
rule-violators.
Step 2: What is the goal?
Reduce ODR’s from the
cafeteria by 50% (from an
average of 19 per month
to no more than 9 or 10
per month).
Focus on a Simple Problem-Solving
Model
•
•
•
•
What data do we have to identify the
problem and monitor effectiveness of
proposed intervention?
What outcome do you want?
What practice can we put in place to
support student behavior?
What system can we put in place to
support adult behavior?
PBIS Outcomes: Academic and Social Competence
Supporting
Decision
Making
Supporting
Staff Behavior
SYSTEMS
PRACTICES
Supporting
Student Behavior
DATA
Practices: Roles of a Coach

Guide schools in implementation of
critical features of school-wide PBIS
(attend mtgs., ref. TIC/IPI/BOQ, take “show me” stance, review “big
ideas” periodically, distribute “timely” information)

Provide schools with models and
examples of other schools implementing
PBIS (Ref. Coaches’ Toolkit, www.pbismaryland.org, cross-school
networking, Illinois PBIS Network)

Guide schools in adopting evidencebased practices (Define e-b practice, contextual fit
w/school)
Practices: Roles of the Coach (cont.)

Advise schools in strategies for
increasing appropriate behavior and
decreasing inappropriate behavior

Guide schools in basic principles of
applied behavior analysis (i.e.
reinforcement, punishment, stimulus
control, A-B-C, etc.)

Provide info. re: effective classroom
instruction and management (as needed)
PBIS Outcomes: Academic & Social Competence
Supporting
Decision
Making
Supporting
Staff Behavior
SYSTEMS
PRACTICES
Supporting
Student Behavior
DATA
Systems: Roles of the Coach

Support effective team meetings

Provide consultation and technical assistance
to teams

Communicate effectively within/across schools

Assist schools in establishing systems that
support staff (reinforcement systems, PD, effective
communication, documentation of PBIS practices)

Encourage team to document school’s PBIS
elements
PBIS Outcomes: Academic & Social Competence
Supporting
Decision
Making
Supporting
Staff Behavior
SYSTEMS
PRACTICES
Supporting
Student Behavior
DATA
Coaching Strategies

Facilitating v. Leading

Empower the Team Leader

“Positively Nag” and “Cheerlead”

Organization Tips
Organization Tips
1)
2)
3)
4)
“3 Binder System” = School Binder, Toolkit,
Accessing Technical Information
Form Requirements = put notes on calendar,
co-dependent system w/in county
Communication w/school = group contact lists
for e-mails (“to” and “from”)
Readily available contact info. for YOUR
resources (Lead Coach, Other County Coaches,
Team Leader, School Admin., Jerry Bloom, Milt
McKenna, Andrea Alexander, and MD Coaches)
Facilitating vs. Leading
Facilitator
Team Leader
Ensures the team meets
regularly
Sets the dates for meetings
Sends out reminders
Recognizes and supports
effective team meeting
processes
Develops agenda, arranges for
note-taking, ensures data is
available, maintains focus, sets
time limits, etc.
Offers tools to assist in record
keeping, team evaluations, etc.
Checks accuracy of records,
directs team in evaluation
Ensures equal distribution of
roles and responsibilities
Assumes the role of leader,
delegates, assigns tasks
Ensures the team is using data
for decision making
Refers the team to the data
during team meetings
Empower the Team Leader




Meet with TL/Admin. outside of scheduled
meetings
 Work “behind the scenes”
 Establish rapport & provide encouragement,
guidance
Foster the image of the TL
 Within Team meetings and School system
Encourage independence with website
Offer tools from toolkit and other resources
(using “careful timing”)
“Positively Nag” and Cheerlead




Provide frequent, positive communication
Find positives in school data
Thank you’s, compliments, kudos, & edible
reinforcers!
Celebrate successes, however small



Cc-ing key people, PR contact, presentations
Encourage positive behavior by administrator
Maintain coaches’ school binder

Means of documenting efforts and celebrating
success
Internal v. External Coach
Internal Coach
External Coach
Advantages
Knowledge of school
Staff relationships
Regular access
Independent
Outside perspective
Multiple schools experience
Disadvantages
Conflicting roles
Narrow range of
experiences
Limited knowledge of
school
Limited relationships
Less frequent access
Supporting the Coach

Coaches’ self-evaluation forms

Lobby for the training you need to be
effective

Build support systems within your district
www.pbismaryland.org
Our totally awesome, constantly changing,
ever useful, critically needed,
overwhelmingly popular,
nationally envied
WEBSITE!
Goals: Review

Slow down and take a deep breath

Review of the basics, and I mean BASICS

Review Roles & Responsibilities

Learn practical, applicable tips of the trade
Q&A