Transcript CHAPTER 11 Leadership Andrew J. DuBrin Essentials of Management, 6/e South-Western College Publishing Copyright © 2003 Screen graphics created by: Jana F.

CHAPTER 11
Leadership
Andrew J. DuBrin
Essentials of Management, 6/e
South-Western College Publishing
Copyright © 2003
Screen graphics created by:
Jana F. Kuzmicki, PhD, Christian Brothers University
After reading this chapter,
you should be able to:
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1 Differentiate between leadership and management.
2 Describe how leaders are able to influence and
empower team members.
3 Identify important leadership characteristics and
behaviors.
4 Describe the leadership continuum, Theory X and
Theory Y, Leadership Grid, situational, and
entrepreneurial styles of leadership.
5 Describe transformational and charismatic
leadership.
6 Explain the leadership role of mentoring.
7 Identify the skills that contribute to leadership.
11.1
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Leaders Versus Managers
A Leader is . . .
u
u
u
u
u
u
u
u
u
u
u
Visionary
Passionate
Creative
Flexible
Inspiring
Innovative
Courageous
Imaginative
Experimental
Independent
One who shares knowledge
11.2
A Manager is . . .
u
u
u
u
u
u
u
u
u
u
u
Rational
Consulting
Persistent
Problem-solving
Tough-minded
Analytical
Structured
Deliberative
Authoritative
Stabilizing
One who centralizes
knowledge
Source: Genevieve Capowski, “Anantomy of a Leader: Where Are the Leaders of Tomorrow?,” Management Review, March
1994, p. 12; David Fagiano, “Managers vs. Leaders: A Corporate Fable,” Management Review, November 1997, p. 5.
Adapted from
Exhibit 11.1
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Legitimate
Power
Reward
Power
Coercive
Power
Types
of
Power
Subordinate
Power
Referent
Power
Expert
Power
11.3
Influence Tactics Used by Leaders
•
•
•
•
•
•
•
Setting a good example
Assertiveness
Reason and logic
Ingratiation
Bargaining
Coalition formation
Joking and kidding
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11.4
Characteristics of Effective Leaders
1. Driven, high achievers, passionate
2. Possess a strong desire to control others
3. Self-confident
4. Trustworthy and honest
5. Smart, knowledgeable, technically competent
6. Sensitive to people’s needs and feelings
7. Sense of humor
8. Emotionally intelligent
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11.5
Behaviors of Effective Leaders
Adapt to the situation
Provide stable performance
Demand high standards of performance
Provide emotional support
Give frequent feedback
Have a strong customer orientation
Recover quickly from setbacks
Play the role of servant leader
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11.6
The Leadership Continuum
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11.7
Amount of Authority Held by the Leader
Autocratic
Style
Consultative
Participative
Style
Consensus
Free-Rein
Style
Democratic
Amount of Authority Held by Group Members
Adapted from Exhibit 11.5
Qualities of Transformational and
Charismatic Leaders
Possess
a vision
Inspire
trust
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Masterful
communicators
Help group
members
feel capable
Intellectually
stimulating
Provide
inspiration
Energy and
action
orientation
11.8