Transcript Slide 1

Training Needs
Analysis
Ambition in Action
TAFE NSW: Doing business in the 21st
Century
The TAFE NSW Workforce Development Guarantee focuses on
developing the critical capabilities need by TAFE staff to do business in
the 21st Century.
The ability to undertake a Training Needs Analysis, match training needs
to appropriate competencies and provide recommendations, will be very
important when providing workforce development services to enterprises
and assisting businesses to develop their workforce skills.
See slides 19 and 20 for more information
www.sit.nsw.edu.au
Ambition in Action
This workshop is designed as a
professional conversation to allow you
the opportunity to explore the
competency required to undertake a
training needs analysis to meet an
identified need for a group of learners in
an enterprise.
www.sit.nsw.edu.au
Ambition in Action
Assessment / RPL:
Undertaking this workshop and completing the
associated activities may provide evidence towards
 TAATAS501B:Undertake organisational training
Needs Analysis
and possibly contribute towards these units:
 TAADES402B:
Design and develop learning programs
 TAADES401B: Use training packages to meet client needs
www.sit.nsw.edu.au
Ambition in Action
Topics:
 Concepts
 Definitions
 Process
 TNA
Case Study
 Identifying training purpose
 Identifying training needs
 Generating options
 Providing advise and reporting
 Review
www.sit.nsw.edu.au
Ambition in Action
Tasks:
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Developing a TNA process
Undertaking a Training Needs Analysis
Selecting a training package to meet the client needs
and if time permits:
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Identifying content, resources, learning activities,
assessment requirements
Reporting back to the client
www.sit.nsw.edu.au
Ambition in Action
Activity 1 - Reflection
• Think about a time when you participated
in a training needs analysis or a skills audit
activity?
• Was it for you as an individual or for
another purpose?
• How did you document the activity
• What were your feelings about the process
• Identify stakeholders in the VET sector
• Components of the National Training
System
www.sit.nsw.edu.au
Ambition in Action
Activity 2 - Getting started: Identifying
organisational or client needs
• Who – is the client
• Why - purpose; organisational
requirements
• What – outcomes; objectives and
expectations
• When – timings and duration
• Where – workplace; educational
institution; home
• How – recognition and ?
www.sit.nsw.edu.au
Ambition in Action
Getting started: discussion points
Developing a professional
relationship with the client
Developing a consultation plan
Who are the right people to talk
to?
www.sit.nsw.edu.au
Ambition in Action
Conducting a training needs analysis
• Methods for collecting information
and data
• Gathering information and data
• Analysing information and data
• Matching needs to Training Package
units of competency
www.sit.nsw.edu.au
Ambition in Action
Activity 3 Case Study
The main activity for this session is modelling the
provision of a workforce service to enterprises
•You will be extract information and data from a number of sources in
order to determine the training needs of a group of staff, matching
their needs to appropriate competencies and
•Develop a draft report to the enterprise management team.
•Listen carefully to the audio files on the Training Needs Analysis wiki
page and refer to any additional resources located on the page.
www.sit.nsw.edu.au
Ambition in Action
Activity 4 Providing advice to the client
Using the information from Activity 3
Develop a draft report to the enterprise
management team outlining your analysis of their
training needs..
www.sit.nsw.edu.au
Ambition in Action
Activity 5
Discussion: Using a Training Package to meet client needs
Analyse and Interpret Competency Standards and
Accredited Modules for Client Application/s
• Competency standards
• Competency standards and client needs
• Documentation
• Analyse the assessment guidelines
• Meeting client needs
www.sit.nsw.edu.au
Ambition in Action
Activity 6
Discussion: Define the Parameters of the Learning
Program in Consultation with the Client/s
• Every program needs a reason and a purpose
• Understanding the learners
• Understanding the scope and breadth of the
learning program
• Confirming relevant standards and
benchmarks
• Matching objectives to benchmarks
• Sourcing support for the learning program
• Operations and environment requirements
www.sit.nsw.edu.au
Ambition in Action
Activity 7
Discussion: Generate Options for Designing the learning
Program
• Learning strategy guides the program
development
• Different levels of participants
• Using existing resources
• Consulting others on program content
• Time, cost and logistics considerations
• Selecting the most appropriate options
www.sit.nsw.edu.au
Ambition in Action
Activity 8
Discussion: Develop the learning program
content
• Matching the subject matter content to
design options
• Evaluating the resources for relevance and
quality
• Customising for the purpose and audience
• Making activities and materials relevant
and engaging
• Specifying assessment requirements
www.sit.nsw.edu.au
Ambition in Action
Activity 9
Discussion: Design the structure of the learning program
• Sequencing and segmenting enhance
and support the learning
• Setting the time frame
• Methods for delivery and assessment
• Evaluating organisational readiness
• Summarising the program
www.sit.nsw.edu.au
Ambition in Action
Activity 10
Discussion: Review the Learning Program
• Evaluating the learning program
• Enhancing the review process
• Adjusting the draft program
• Gaining final approval
• Making the learning program dynamic
www.sit.nsw.edu.au
Ambition in Action
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Examples of skills and knowledge that sit under the Providing
workforce development services to enterprises key capability area
Understands workforce developments concepts
Actively participates in a collaborative team to develop and deliver a
range of customised workforce development services
Builds and manages client relationships
Displays awareness of factors affecting enterprise/business outcomes
Builds customised solutions
Thinks across disciplines
Builds networks and shares knowledge
Displays high level flexible training and assessment skills
Continuously updates technical currency
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Ambition in Action
Examples of skills and knowledge that sit under the Interpreting and
Customising Training Packages key capability area
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Displays high level knowledge of Training Packages and able to customise for a
workplace context
Displays high level knowledge of Training Packages and able to customise for a
community context
Is able to customise Training Packages across a range of jobs
Applies training needs analysis to implement workplace training and assessment
strategies
Is able to fit the training to the current or aspiring needs of the learner or
enterprise
Uses the National Training Information System (NTIS) confidently
Continuously updates knowledge of national VET system
Contributes to the review and development of Training Packages to reflect
industry needs
www.sit.nsw.edu.au
This presentation and other resources
are located on SydNET – myLearning at
this address:
http://wiki.tafensw.edu.au/sydney/mylearning
/index.php/Training_Needs_Analysis
Workforce Development
Training Needs Analysis
Facilitator: Gerard Kell