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Design and develop learning programs to meet customer needs Ambition in Action Resources located on myLearning at: http://umfweb2.sydney.det.win/mylearningwiki/index.php/Designing_and_d elivering_training_packages#Designing_and_developing.C2.A0learning_pr ograms_to_meet_customer_needs Gerard Kell Learning and Innovation Annette Leverett Learning and Innovation www.sit.nsw.edu.au Ambition in Action This workshop is designed as a professional conversation to allow you the opportunity to explore the competency required to conceptualise, design, develop and evaluate learning programs to meet an identified need for a group of learners, using appropriate criteria. www.sit.nsw.edu.au Ambition in Action Topics: Concepts Defining the parameters of a learning program in consultation with the client/s Generate options for designing a learning program Develop learning program content, delivery and assessment strategies and documentation AQTF and ISO 9001 for the Education and Training Sector delivery and assessment standards Design the structure of the learning program Review the learning program www.sit.nsw.edu.au Ambition in Action Tasks: 1. 2. 3. 4. 5. Undertaking a Training needs analysis Selecting a training package to meet the client needs Identifying content, resources, learning activities, assessment requirements Determining content chunking, sequence, timing, delivery and assessment strategies, documentation Evaluating and reviewing draft , obtaining client feedback and endorsement www.sit.nsw.edu.au Ambition in Action TAA Field: Learning Design • TAADES401A Use training packages to meet client needs • TAADES402A Design and develop learning programs www.sit.nsw.edu.au Ambition in Action Assessment / RPL: Undertaking this workshop and completing the associated activities may provide evidence towards TAADES402B: Design and develop learning programs TAADES401B: client needs www.sit.nsw.edu.au Use training packages to meet Ambition in Action Define the Basis for Using Training Packages and Accredited Courses • Training Packages and client needs • Selecting a training package • Examining the contents www.sit.nsw.edu.au Ambition in Action Analyse and Interpret the Qualifications Framework • The qualifications framework • Seeking guidance www.sit.nsw.edu.au Ambition in Action Analyse and Interpret Competency Standards and Accredited Modules for Client Application/s • Competency standards • Competency standards and client needs • Documentation www.sit.nsw.edu.au Ambition in Action Analyse and Interpret Assessment Guidance for Client Application • Analyse the assessment guidelines • Meeting client needs www.sit.nsw.edu.au Ambition in Action Define the Parameters of the Learning Program in Consultation with the Client/s • Every program needs a reason and a purpose • Understanding the learners • Understanding the scope and breadth of the learning program • Confirming relevant standards and benchmarks • Matching objectives to benchmarks • Sourcing support for the learning program • Operations and environment requirements www.sit.nsw.edu.au Ambition in Action Generate Options for Designing the learning Program • Learning strategy guides the program development • Different levels of participants • Using existing resources • Consulting others on program content • Time, cost and logistics considerations • Selecting the most appropriate options www.sit.nsw.edu.au Ambition in Action Develop the learning program content • Matching the subject matter content to design options • Evaluating the resources for relevance and quality • Customising for the purpose and audience • Making activities and materials relevant and engaging • Specifying assessment requirements www.sit.nsw.edu.au Ambition in Action Design the structure of the learning program • Sequencing and segmenting enhance and support the learning • Setting the time frame • Methods for delivery and assessment • Evaluating organisational readiness • Summarising the program www.sit.nsw.edu.au Ambition in Action Review the learning Program • Evaluating the learning program • Enhancing the review process • Adjusting the draft program • Gaining final approval • Making the learning program dynamic www.sit.nsw.edu.au Learning and Innovation Design and develop learning programs to meet customer needs Facilitators: Gerard Kell and Annette Leverett