Transcript Making Every Contact Count – ‘Sector Style’

Making Every Contact
Count – ‘Sector Style’
Sharon Palmer
Chief Executive
Making Every Contact Count
RAWM Style
INFORMATION
INFLUENCE
REPRESENTATION
BROKERAGE
Making Every Contact Count
‘Nothing new under the sun’
Mind the gap
 A growing support based sector market:
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Health Trainers and Champions
 Patient advocates and champions
 Advice centres, information bureaus, helpline
services
 One stop health centres, community hubs,
healthy living centres
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No decision about me without me
Making Every Contact Count
‘what does it need?’
A cradle to grave market
 Local knowledge and intelligence
 Flexible commissioning arrangements
 Organisations collaborating
 Not a specialist team as one size does not fit all
 A feedback loop to identify gaps and needs
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Making Every Contact Count
‘Sector based provider market’
Making Every Contact Count
‘A local response – You+ Health shop’
You+ is a new lifestyle shop in the centre of Chelmsley Wood
offering services by:
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Solihull Integrated Addiction Services
Age UK
Solihull Carers Centre
Solihull Healthy Minds
North Solihull Weight Management
Solihull NHS Stop Smoking Service
Help and advice for stopping
smoking:
Breastfeeding support and
antenatal information:
Weight management:
Sexual health:
Health MOTs
Health trainers:
Solihull Healthy Minds:
Advice for carers:
Advice for older people:
Alcohol awareness and misuse
support:
Hearing Aid Service:
Healthy walking:
Making Every Contact Count
‘Sector Style’
For more information contact:
RAWM
Website:
Email:
www.rawm.org.uk
[email protected]