Transcript Slide 1

Universal Services
Anthony Mohammed
January 2010
Adult Services Department
WHAT ARE UNIVERSAL SERVICES?
• Universal Services are those services
anyone in the borough should have
access to
• Regardless of need or eligibility criteria
and are open to all, including self-funders
• They include – housing, leisure, transport,
information & advice and advocacy
support
MAIN AREAS OF RESPONSIBILITY
• Community Based Support
– Occupational Therapy
– Integrated Community Equipment Store
– Assistive Technology
– Learning & Employment
– Carers Support Team
Cont’d…..
MAIN AREAS OF RESPONSIBILITY
• Community Capacity Development
– Community engagement and participation
– Information, advice & advocacy services for
staff and service users
– Early intervention & prevention
– Developing voluntary, community and 3rd
sector organisations to provide support where
appropriate
UPDATE
• Recruitment of Service Managers complete
• Mapping of information, advice and
prevention/intervention services ongoing
• Carers Centre scheduled to open in Jan/Feb
2010
• Links to new Wigan Life Centres established for
universal information and advice
• Representatives from service user groups, e.g.
Carers, invited onto TSC Board
Cont’d…..
UPDATE (Contd.)
• Staff briefings ongoing
• Specific service user engagement – Carers
event in November
• Establish a forum for the public to be involved
• Web site development
• Internal & external communication strategy
complete
• Identifying intervention and prevention services
for further development
FUTURE DEVELOPMENT OF SERVICES
• Voluntary & third sector supported to develop services in
localities
• Develop information & advice services regardless of
means or needs, e.g. Carer networks, Age Concern,
CAB, WIAC, Schools, GP surgeries, SureStart venues,
community venues, Wigan Life Centres, etc.
• Link to Leisure & Wellbeing agenda for maintaining and
improving health options for people
• Work with ‘re-ablement’ programme to support people to
re-gain skills lost through illness, accident or disability
KEY PARTNERS
•
•
•
•
•
•
•
•
Wigan Council staff
NHS / PCT
JC Plus
Carers Networks
Learning Disability Partnership Board
Older Peoples’ Forum
Veteran’s Group
Community organisations & representatives