Transcript Course Outline

Information Systems
Infrastructure
(IS3314)
3rd year BIS 2006 / 2007
Fergal Carton
Business Information Systems
Last week
• BIS class of 2005: what do graduates do?
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68% in employment, 28% further study
Of those employed 60% “analysts”
39% in consulting, 31% in Financial Services
• Difference between Accounting and Finance IS
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Accounting : short term, transactional
Finance : longer term, planning
• HR processes
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Recruit, Manage, Reward, Develop
• Placement process
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Search, Contact, Send CV, Aptitude Test, Feedback & Offer
• HR web-sites (eg. for placement companies):
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Compare and score strengths, weaknesses
• Schwabb case study (benefits of web based HR applications)
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eg. Holiday planning from home
This week
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E-business and HR
HR Management (Strategic, Tactical, Operational)
Framework for benefits (employer, employee and job seeker)
Schwab case study and question
The On-line employee (handout)
O’Brien Chapter 7 section II (handout)
Electronic business
• E-business means the use of the internet and other
networks and information technologies to support:
• electronic commerce
• enterprise communications and collaboration
• web-enabled business processes
within the enterprise & with customers / suppliers
E-business trends
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Access to information no longer a barrier
Automate all non value-adding business processes
Move away from standalone in-house systems
Toward cross functional systems (eg. ERP)
Integration has emerged as critical issue
Inclusion of business partners (customers,
suppiers, …)
• Build to order model (Just in time manufacturing)
Human Resource Management
Staffing
Strategic
Systems
•Manpower
Planning
•Labor Force
Tracking
Tactical
Systems
•Labor Cost
Analysis
•Turnover
Analysis
Operational
Systems
•Recruitment
•Workforce
Planning
Training &
Development
Compensation
Administration
•Succession
planning
•Performance
appraisal plans
•Contract
costing
•Salary forecast
•Training
effectiveness
•Career
matching
•Skill assessment
•Performance
evaluation
•Compensation
effectiveness
•Benefits
Analysis
•Payroll
control
•Benefits
Administration
Framework for benefits
• Employer
• Employee
• Job seeker
“Schweb” - Technology
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Managers have access to online access to accurate
information about employees.
Online directory is easier to update & maintain.
Employees have more personalized information
about themselves, their roles, and the organization.
Employees can find information faster, enables
them to serve customers faster and more
effectively.
Some “Schweb” – Applications
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Learning Intranet
eTimesheets
Benefit forms (eForms)
OneWorkplace: Web-based HR
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Benefits of using the Web-based HR applications
was a reduction in their administrative workloads
by about 65 percent.
More time could be spent on proactive tasks, such
as developing training profiles for each position in
the organization.
Major reductions in the amount of paperwork HR
personnel had to process for employees.
Genalytics: Web-based HR
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Better control on vacation time entitlements and
usage (eBenefits’ VirtualHR service).
Saved time, effort, and money by eliminating the
incidences of overpayments on vacation
entitlements.
BuildNet: Web-based HR
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Better control and updating on key employee
milestones such as promotions, raises, etc.
(NuView Systems’ MyHRIS)
Saved time and effort in tracking employees to get
the paper process completed.
Business to employee systems
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Applying some of lessons from e-Commerce to:
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On-line People Management
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Benefits administration or health care information
Online business processes
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Reduce costs
Improve productivity
Create more satisfying work environment
Treat employees as customers
(eg. Access to knowledge management databases)
Online community services (eg. discount purchasing)
Benefits for on-line employee
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Reduced interaction costs and improved
productivity
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Employee self service
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eg. Bid online for slots on aircraft crews
Eg. On-line manual and catalog system for maintenance engineers
working on aircraft repair (cuts engine repair time by 50%)
Employee takes control
 selecting benefits
 finding and taking training courses
 scheduling work
Mass customisation of relations with employees
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Help employees navigate through the choices
4 stages in building
Business to employee systems
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Undertsand what employee really wants
Identify a killer app
Create an integrated corporate portal
“Monetise” the human asse