Transcript Management Information Systems


The aim of this presentation is to help you
understand how to describe the internal
resources of a system including:
› Human resources
› Technological resources
› Accommodation resources

There isn’t just one single thing that makes up a
system.

It order for it to function you need:
› People to operate the system
› Technology to make the system work
› A place to keep and use the system

Remember…this is a describe section. This means
you need to:
› Identify features of a particular thing.
› Amplify your feature so we know what it is.
› Provide a suitable example which gives us an idea of how
that feature is used.

All systems need to be used and operated by
people.

Some systems are automated but still require human
input to ensure it is working properly.

Human resources can either by contracted full time
or part time, or hired by an outside agency.

Some jobs only need to be carried out once a year
so it is more cost effective to employ agency/temp
staff for a month than pay for a full time person for
the whole year.

These might include:
 (e.g. checkouts in a shop)
 (e.g. network technician)
 (e.g. adding new features to a system)
 (e.g. finance director using spread sheets)
 (e.g. working with systems to come up with new
ideas and products)

For any system to work it needs the technology to back it
up.

This might include:
› Computers, peripherals, servers and network hardware to run
and manage the system.
› Computer Aided Manufacture (CAM) to produce products.
› Electronic Point of Sale (EPOS) to allow transactions to take
place.
 This can include both manual systems and automated systems.
› Simulators to train staff

All organisations need a ‘base of operations’.

All companies need to think about:
› where their human and technological resources will
be based.
 This also includes where their workers will park and what
transport links are available to those who don’t/can’t
drive.
› where their products will be manufactured.
› where their products/services will be sold.

Play.com is a very popular e-commerce website. When shopping online
people don’t really think about all the things that happen to get their
product delivered to them!

They currently have about 500 workers and over 8 million items in stock.
› Company managers
› Website designers/maintainers
› Marketing department
› Customer services
› Orders department
› Delivery managers
› Warehouse workers
› Website hosting servers
› Computers used to:
 Manage the website
 Manage the stock
 Process orders
 Design adverts
 Manage finances
› Printers to print off delivery labels
› Scanners to process packages ready for
delivery
› Website, stock, personnel and customer
information will be stored on a server in a
secure location.
› Customer services in a call centre.
› Offices for the managers
› Warehouse to store all stock

In the text book on page 172 there is
another good example using a church
as the subject matter.

Take a look.

Two examples are better than one!

Identify the human, technological and
accommodation resources in your school.
› When you have done this, describe each of those
features.

Describe two human resources which are
required to work with ICT in a bank.

Describe a technological resource, other than
a computer, that is used to make golf balls.

Describe the accommodation requirements of
play.com.