Transcript NorthAble Navigation Services

Wellington 14th March 2014
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Tena Koutou katoa?
• Rosalie Eilering NASC Under 65 Manager
• Noel Matthews CEO NorthAble
Health and Social Services
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Measured by our successes
Files remain open on desk always active
Families hang in limbo
Wasn’t going to address core issues
Further complications added
Functions
Service
Coordination
Assessment
Allocation
Navigation
Regional
Budget
Management
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Doing a Social Good
• We genuinely want to help others
• Amazing outcomes for people
• Gain great satisfaction
• Navigation was born from this space
• Is the central core mechanism
What is it
• Without realising it
• Register of practitioners and clinicians
• Able to resolve those issues immediately
• 1 to 2 degrees of separation
• Of the community and not of the service
• Greater degree of trust
What is it continued
• By Contracting instead of employing
• Cross sectorial management can occur
more effectively
• Users have higher trust of the role
• Navigator is free to act without conflict
• Isnt hindered by organisational boundaries
Why Navigation
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Early support Pilot
Lack of resilience
Fragmented services
A Stakeholder group
Cohesive support
Strengthening resilience
Building capacity
Case studies
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Released publicly for the first time
Qualitative and quantitative evidence
Assumptions that Navigator is effective
Families, individuals, providers and agencies
Extrapolated from plans, reports, national
moh reporting systems
Damon
Samantha
Savings
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Looked for savings
Ranged from $1100 to $4300 per client
Savings per annum $1800 to $8000
Cost $15000 saved $58000
No Longer requiring Specialist Behaviour support
Total Over all savings $88000
550% return on investment
108 navigated over past 8 years
Ends
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2006
Imprinted the model onto software
Intensions are to manage the use of the model
It'll work anywhere
Been protective
Presenting Internationally
About to pilot in another region.