Transcript The T-Mobile template

Emergency
Planning & Disaster
Recovery
Dean Beaumont – 1st March 2005
What is a Disaster?
A disaster is defined as:
“Any consequential loss of service or incident
threatening the personnel, buildings, or
operational structure of the organisation which
is beyond the immediate ability of the
organisation’s staff, business processes and
normal management structure to control or
resolve”.
TMO BCM/DR Policy 2004
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How much do Disasters or
near misses cost?
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August 02 - Flood damage in TMCZ,
TMDE & TMAT - Costing minimum
€5M+
Picture removed
4
October 02 - Widespread storm
damage TMUK – Cost €500K
PICTURE REMOVED Showed flooding resulting in sewage etc
contaminating a switch room
5
November 03 – Fire next to TMUK
exchange – Site and personnel at
high risk
PICTURE REMOVED
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July 03 – Gas main fracture Barnsley TMUK – 7 lives + site at hi
PICTURE REMOVED Natural Gas main fractured by
workmen Possibility of explosion in or close to the
facility
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Benefits of DR
• Provision of a pre-planned approach
• Investor confidence
• Management and corporate governance
• Customer assurance on an individual & business
level
• Facing our responsibilities as essential national
infrastructure
• Business revenue protection
• Does not have to be expensive £MM
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The role of a Disaster Recovery
strategy and team
• To advise the business on best practice
• To liaise with internal and external agencies on
EP/DR issues
• Clear strategy defines ongoing policy and embeds
culture
• Strategy outlines your organisations commitment to
EP/DR
• Team provides solutions within the strategic
framework
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What is a Disaster Recovery
Analyst?
Other roles they overlap
Business Continuity
Health and Safety
Technical Operations
Groups
Training & Development
(Above at management
and supervisors level)
Interaction
CTO
Senior Management
Area Managers
Supervisors
International managers
and teams
External agencies
(customers and suppliers
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How are EP/DR linked to H&S?
• Risk assessments
• Fire and evacuation procedures
• Bomb Threats?
• COMAH and other sites through regulatory
requirements
• DR responders operating in hazardous
environments
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Case study BBC Morborne
31/10/04
The original pictured showed the complete collapse of
a multi-purpose communications mast. Therefore
several operating companies were involved which
caused problems.
e.g proximity of crane operations
Lighting
Welfare facilities etc
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Key points
580ft Steel lattice tower owned by Crown Castle collapses due to mysterious fire
No coverage to wide area population of over 1.3 million people (Radio/mobile)
Many agencies on site, 999, Mobile Operators, BBC, Water/Electricity board
Lots of press on site
Police crime scene
CCI Health and safety cordon off area
Day 2 before Health and Safety Brief conducted with recovery team
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EP & DR
The challenges ahead
•
Seen as expensive
•
Seen as a waste of time
•
Civil Contingencies Act
•
Sarbanes Oxley 404
•
Embedding of culture
•
About 20 years behind H&S!
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Any Questions?
Thankyou!