Transcript Document
The Provost’s Academic Computing Advisory Committee October 29, 2002 Academic Computing: What It Means Today A way to focus resources on student and faculty information technology needs An evolving collaboration of staff and faculty working with information technologies to further instruction and research A voice: thinking beyond Peoplesoft Academic Computing: Who’s Involved? Faculty and Students (of course) Service partners represented here: ITS Academic Computing Group Center for Technology Enhanced Learning Cline Library Statewide Academic Programs NAU-Yuma Labs Other constituents: Department Labs, Learning Assistance Center Researchers Instructors (increasingly of traditional courses) Registrar, bookstore, financial aid must be heard Academic Computing Service Examples Student and Faculty Email Course Management System (WebCT) WebCT workshops for faculty Electronic Reserves Campus, Statewide, and Departmental Labs ResNet Academic Computing Help Desk Electronic Portfolios Projects (e.g., EZ-Proxy) The Role of the Provost’s Academic Computing Advisory Committee Forum for Academic Computing Issues Increase faculty input/participation Feed ideas into official strategic plans The Provost’s ACAC web site includes the committee’s charter. Challenges Increasing Demand for Services Unexpected Technological Impacts New Conversations Increasing Demand for Services Growth Indicator: Email NAU Email growth from 1992 - 2002 20000 18000 New Louie 16000 92% of 19,728 14000 12000 Student Email Accounts Employee Email Accounts 10000 8000 6000 4000 Dana Jan 84% of 4,150 2000 0 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Not shown: Affiliate Accounts (348 in 2002) Growth Indicator: ResNet Resnet Participation 4500 4185 4000 3500 3258 3000 2500 2411 2625 Resnet Participation 2000 1500 1185 1000 500 0 83% of 5,055 94 1996 300 1997 1998 1999 2000 2001 2002 Growth Indicator: ACHD Academic Computing Help Desk 4500 4000 3500 3000 2500 ACHD avg phone calls/mo 2000 ACHD avg crs attendance/mo 1500 1000 ACHD Calls by Week 500 0 2000 2001 2002 8000 7000 6000 5000 Calls 4000 3000 2000 1000 0 8/10/2001 10/10/2001 12/10/2001 Week of... 2/10/2002 4/10/2002 Flagstaff Campus Labs (14 ITS open labs) Lab unique visitors Avg lab logins per day (open 356 days a year) 16000 14000 12000 10000 8000 6000 4000 2000 0 1400 1200 1000 800 600 400 200 0 1999 2000 2001 1999 2000 2001 Lab Logins by Weekday 120000 100000 80000 60000 40000 20000 0 Sun Mon Tue Wed Thur Fri Sat 2001 Unexpected Technological Impacts Growing Pains: Social as well as Technical Student Electronic Behaviors Viruses (innocent until proven guilty) Copyright: Recording Industry Association of America (RIAA), Digital Millennium Copyright Act (DMCA), Open Letter to University Presidents Law Enforcement (fake id’s, warez servers, identity theft, Russian Mobsters) Dean of Students, Residence Life, Campus Police – a new conversation P2P: unanticipated technological impacts ResNet Bandwidth (tragedy of the commons) New Conversations Terminology Hybrid Courses Blended Learning ResNet WebCT VISTA MSOffice Campus Agreement License More Terminology TLT Group and TLTR Electronic Portfolio Portal Wireless Eval’a Jack Academic Computing Challenges: President Haeger: June 17, 2002 Growing student support demand Unmet faculty and special project needs Integration of services (middleware) Increased demand from department labs Proposed reductions in student services Electronic portfolios Future course management systems Future technology literacy initiatives Classroom technologies/Blended learning Priorities: 1) Students, 2) Faculty, 3) Staff Academic Computing Issues: Provost Grobsmith: Sep. 24, 2002 Course Management Software VISTA Hybrid Courses & Blended Learning Putting a WebCT site up for all courses Role of ACAC Faculty Development support for I. T. Need for a student fee MS Office Campus Agreement for students Refreshing faculty computers Future cost of Peoplesoft Budget cuts Other Issues Online Evaluations TLTR membership Electronic Portfolios Software cost savings through TriUniversity agreements Web location for all courses The End Wake up! It’s time to talk about your agenda...