Transcript TasWater

TasWater
Strata Communities Australia
Mike Paine
9/8/13
Reform Journey – Part 1
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Tasmanian Government – industry review in 2006
Discussion Paper – released for comment
The Government and Owners disagree on structure
Government released compromise model in 2008
Corporations created - November 2008
Interim Operating Licence Issued 15 April 2009
Commenced operations – 1 July 2009
Operating Licence Issued – June 2010
Brief History
• Prior to 1 July 2009 water and sewerage services were
provided by 29 Councils and 3 bulk water authorities.
• Councils have boundaries.
• Bulk Water – a not universal coverage
• 23 towns on permanent boil water notices
• The 2007/08 “State of the Industry” report stated:– That not one of the 78 Level 2 (EPA regulated) wastewater
treatment plants fully complied with its licence – 31 in Southern
Water’s region
– There are many water and sewerage tariff structures.
– Difficult to assess the level of customer service due to a lack of
measurement and reporting practices
Reform Journey Part 2 - TasWater
• Opened our doors 1 July 2013
• Merger: Southern Water, Ben Lomond Water,
Cradle Mountain Water & service firm, Onstream
– four years after they opened their doors
• Statewide corporation owned by 29 local councils
• Dividends paid each year to local government
TasWater’s responsibilities
• Water & sewerage
services for 200,000
customer connections
• Trade waste services
for business &
industry
• Irrigation / re-use
water supplies
About TasWater
• Owner Representatives Group gives owner
input
• Board of Management
• New CEO & Executive Team
• Approximately 760 employees statewide (no
headquarters)
• Cost savings of $5M/a
Vital statistics
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Service area – 68,000 sq km
Population serviced – 470,000
Water connections – 201,800
Sewer connections – 179,100
Water supplied – 77,400 million litres pa
Sewage volume – 50,000 million litres pa
Total asset value - $1.7B
More vital statistics
• Length of water mains – 6,380km
• Drinking water treatment plants / dosing stations
– 60
• Pump stations – 716
• Water supply dams – 121
• Water catchments – 75
• Length of sewer mains – 4,774kms
• Level 1 sewage treatment Plants – 31
• Level 2 sewage treatment plants – 79
Two-Part Pricing
From 1 July 2012, every Water customer with a water
connection will have their water charges divided into
two parts:
• a fixed Water Service Charge and
• a variable Water Usage Charge. These will replace
your existing Water Service Charge.
A fixed Sewerage Service Charge continues to apply for
customers with a sewerage connection.
Two-Part Pricing
• Over time, every customer in Tasmania will be paying the
same price for the same service.
• Between FY12 and FY15 the Water and Sewerage Service
target prices will increase by 6% each year.
• Water Usage Charge target price will increase in line with
CPI for each of the next three years.
• If you have been paying water and sewerage charges
much higher or lower than these target prices, you will
move to the target prices over a number of years.
• Charges are not on top of existing charges
Two-Part Pricing
• 2012 to 2013 Target Pricing
Two-Part Pricing
• What is different for strata title properties:– The size of the water connection required to service a
strata title property is generally larger than a single
dwelling. This means that the connection attracts a higher
fixed Water Service Charge. The target prices for each
connection size are listed in the table below.
Metering
• TasWater’s policy is to install one boundary
meter on the connection entering the
property.
• The Water Service Charge and the Water
Usage Charge will be divided between the
owners according to the strata’s unit
entitlements.
Sub-meters
 Strata title property owners do have the option of submetering each strata title.
 One in all in.
 Sub-meters supplied by TasWater
 Owners cover the cost of installation
 Southern Water will read and maintain the meters
 In most cases, sharing a single boundary meter costs less per
strata unit than having a separate sub-meter.
Sub-meters – example?
Up to 4 units –
25mm
connection, one
25mm shared
meter
Fixed tariff
$450.30/4=
$112.58 each
Variable tariff
92.34c/KL @ 800KL =
$738.82 /4 = $184.68
each
Total
charges/a/
unit =
$297.26
Sub Metered
units – separate
20mm meters
Fixed tariff
$288.65 each
Variable tariff
92.34c/KL @ 200KL
$184.68 each
Total
charges/a/
unit =
$473.33
A saving of $176.07.
Electing to sub-meter
• TasWater requires a one in, all in approach
from strata owners in order to sub-meter a
strata property.
• Check the Tasmanian Government’s
publication ‘Strata living in Tasmania’ for
information and legislation on how the body
corporate can make this decision.
http://www.dpiw.tas.gov.au/inter.nsf/Attachm
ents/JGAY-53L72E?open
Fire Services
• Strata title properties may have a water service
provided to support a fire sprinkler system or hose
reels.
• Southern Water’s target price for fire service
connections is 25% of the Water Service Charge for
the fire service pipe size.
• Eg. A 50mm fire service charge is $451.02, rather
than the full charge of $1,804.09.
• These charges are also divided among the strata title
owners, in proportion to the unit entitlements.
Tenant billing
• Tenant Billing Arrangements
• TasWater’s legislated relationship for billing purposes is with the
owner of the property, not with the tenant.
• Residential tenancy billing
• In accordance with the Residential Tenancy Act (1997) Tasmania,
landlords may only seek water usage charges from tenants as long
as there is an individual meter installed on the rental property.
• Where there is only one boundary meter serving a number of units
that are tenanted, a landlord cannot fairly apportion water usage
charges to the tenant of each property.
• Fixed water and sewerage charges are the responsibility of the
property owner.
How sub-metering works
Sub-meter enquiries
• Southern Region – Daniel Duharte:
[email protected]
• Northern Region – Jodie Terrington:
[email protected]
• North West Region – Trudy French:
[email protected]