Transcript Slide 1
Organizational Leadership Operating in the Now, Preparing for the Future Daniel L. Hays, International Vice-President [email protected] Different Type of Leaders Revolutionary Inspiring Politician Storyteller To Be Successful We Must Communicate Effectively This is a highway with two-way traffic Successful leaders not only understand how to communicate, but also how to listen Communication Strategies of Revolutionary Leaders Confident Loud Quick Straightforward In Motion Varied Involved “Now” oriented Wry sense of humor Revolutionary Leaders Have to Take Time to Ensure They Pay attention to other people’s needs Ease up Allow emotions Acknowledge others’ intent Save the debate Make time for your relationships Inform others Are aware of how they are coming across Notice when they are exaggerating Pause before making a commitment Use softeners when making requests or giving direction Communication Strategies of Inspiring Storytelling Leaders Express emotions Use examples and imagery Deal In Hope Are Empathetic Take time to relate Are Creative Personalize and Humanize the topic Provide a grand purpose Appeal to core values Inspiring Storytelling Leaders Have to Take Time to Ensure They Practice objectivity Recognize the difference between politeness and interest Seek other avenues Notice when they are exaggerating Stay focused when listening to others Pause before making a commitment Make a decision and stick to it Allow others to speak Communication Strategies of Political Leaders Outline priorities and plan ahead Understand the difference between being right and effective Acknowledge their hard work Maintain composure Act as the definer of spin Accumulate trust and loyalty Generate empathy Build support via ingratiation and appealing to individuals’ self-interests Political Leaders Have to Take Time to Ensure They Pay attention to others’ needs Provide some detail Are active listeners Acknowledge others’ intent Save the debate Make time for relationships Have patience Consider other options Practice peripheral listening Accept others Give it a break Exercise Ann Curry has invited you, in your capacity as an IAWP leader, to be a guest on Dateline NBC. The topic is Power: how is achieved and best used. She poses the following question… How do you define “power”? How Do you Define Power? Power is “the ability or capacity to do something”. Not the ability to dominate nor the capacity to subjugate others. Not control, dominion, strength or authority, but simply the ability to act. That’s Power and it is given freely, without conditions, to every one of us through the act of birth. We are ALL alive in our own Power. All Leaders Must Accept the Paradox of Power True power requires modesty and empathy, not force and coercion. But what people want from leaders—social intelligence—is what is damaged by the experience of power. “Power Tends to Corrupt, Absolute Power Corrupts Absolutely” Lord Acton Balancing Power and Responsibility Guided by centuries of Machiavellian thought, we tend to believe that attaining power requires force, deception, manipulation, and coercion. Indeed, we might even assume that positions of power demand this kind of conduct—that to run smoothly, society needs leaders who are willing and able to use power this way. Balancing Power and Responsibility As seductive this might sound, power is wielded most effectively when it's used responsibly, by people who are attuned to and engaged with the needs and interests of others. Research suggests that empathy and social intelligence are vastly more important to acquiring and exercising power than are force, fear or deception. “You do not lead by hitting people over the head — that's assault, not leadership.“ – Dwight D. Eisenhower Good Leaders Have Dual Responsibilities Ensuring the organization is successful while they are at the helm AND The organization is prepared for the future! Understanding the commitment you are making when accept a position of leadership The Paradox of Power Sharing information about organizational operations Delegating tasks to people outside your power circle Developing future leaders Understand the Commitment You Are Making When Accepting a Position of Leadership Leaders are Critical to Organization Success With Power Comes Responsibility Increased Membership Successful Events Collaboration with Partners Agency Your peers have chosen you to Support lead; don’t let them down. If you don’t have time, don’t accept the job. Leadership Team It is perfectly fine, in fact preferable, to step down rather than let down. ~If the Trunk Breaks the Tree will Fall~ Membership The Organization’s Life Blood The Paradox of Power Once people assume positions of power, there is a tendency to act more selfishly, impulsively, and aggressively, and they have a harder time empathizing with others. This is the paradox of power: The skills most important to obtaining power and leading effectively are the very skills that deteriorate once we have power. “The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.” – Max DePree (author of Leadership is an Art) Share Information About How the Organization Operates You don’t want a surgeon operating on you that hasn’t completed an internship, right? Leaders have an obligation to share information (financials, operational, procedural, etc…) so OJT (On the Job Training) is not required. Delegate tasks to people outside your power circle No one person can do it alone, nor should you even try Look for potential in members who previously have not served, cultivate their talents It is not a threat to your worth that others know how to do things, it is a testament to your confidence and leadership ability that you took time to teach them “Surround yourself with the best people you can find, delegate authority, and don't interfere as long as the policy you've decided upon is being carried out.” — Ronald Reagan Board Development Make sure members understand their roles and responsibilities Conduct activities to foster community building among board members Encourage discussion and solicit input – communication is key (board members can disagree without being disagreeable) Leadership Quotes to Live By "The task of the leader is to get his people from where they are to where they have not been.“ — Henry Kissinger "Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can understand.“ — General Colin Powell "You cannot be a leader, and ask other people to follow you, unless you know how to follow, too.“ — Sam Rayburn "The final test of a leader is that he leaves behind him in other men, the conviction and the will to carry on.“ — Walter Lippmann "Our chief want is someone who will inspire us to be what we know we could be.“— Ralph Waldo Emerson