Transcript Document

Presentation to VCOSS Congress
Thursday 6 August 2009
Monica Pfeffer, Director Social Policy, DHS*
* Not to be held responsible for anything I say
What Universities try to teach you about influencing
policy…
This is you
sequential
orderly
This is you
a rational approach to policy making
But unfortunately it doesn’t work like that, so..
….Here’s everything I know about effective advocacy
in the real world
In the real world, Ministers want ideas which:






Kill as many birds as possible with the same stone
(policy resonance or multiple problem solution)
Make stakeholders happy
Gather widespread community support (eg
kindergartens, as opposed to HIV-AIDS)
Save money, now or in the medium to long term
Make them feel and look good – there are no unsung
heroes in politics!
Are guaranteed to deliver benefits, preferably with
very few risks
#1: Problem solving is the most important task of
policy
This sounds very unglamorous
But in the Westminster system Ministers are the decision
makers
And they want us (officials and stakeholders alike) to make
problems go away
[Note this isn’t all bad – the problems can be policy driven
rather than political]
Ultimately the advocacy task is to persuade Ministers that
what you want to do because it’s sound, compassionate policy
will solve their problems at the same time (radio talk back
hosts, complaining stakeholders, recalcitrant marginal
electorates)
#2: Understand the realities of human nature
Nice people
Policy coherence
Leave an administrative legacy
Equitable, rational, transparent
Make the world a better place – on our
terms
Policy agility
Leave a political legacy
Use my scarce political capital for good
Responsive, flexible, able to do deals –
don’t tie me down too closely on policy
Ministers
Bureaucrats
Make me (not you) look
good
Claim all successes, blame
failure on others (inc NGOs)
Exploit sector for own advantage
Only interested in own career
Make me (not you) look
good
Respond to daily media cycle
Do over my factional enemies
If you criticise me, you’re dead
Not-so-nice
people
The deadly sins
The virtues
Competitiveness
Selfishness
Opportunism
Pettiness
Meanness
Secretiveness
Duplicity
Generosity
Transparency
Trustworthiness
Trustfulness
Collaboration
Altruism
Diligence
#3: ‘Carpe diem’
Which of course is just a fancy Latin way of justifying
(principled) opportunism
Policy works in unpredictable ways and timeframes
We need to be alert for that moment when the planets are in
alignment, or the tectonic plates suddenly move
The smart policy operator never throws out policy proposals,
or at least has them safely on a disk somewhere
It is critical to keep up the supply of optimism and enthusiasm
We also need to get an instinct for the opposite of ‘carpe
diem’, whatever it is – the moment when the battle is lost and
it is time to move on
#4: ‘Policy advocacy is like genius – 1%
inspiration, 99% perspiration’
If you want to persuade bureaucrats, your policy advocacy
needs to show evidence you have:
 Read everything you can lay our hands on
 Carefully worked out what the problem is, before leaping
to the solutions. Too often everyone’s touting a
fashionable solution in desperate search of a problem
 Thought broadly and creatively–group think is rife
 Grounded your work in the real world…because policy is a
means to an end (solving a problem for real people), not
an end in itself
Remember, the plural of anecdote is not evidence!
#5: ‘Lay in a store of anecdotes for the winter’
- the other side of the evidence story
This is what I tell public servants and researchers – but
you know this already
The more senior Ministers become, the less time they have to
read and the more they rely on instinct and anecdote or the
telling single example/illustration
Sometimes you need to persuade using the same techniques,
particularly in an oral presentation
We all have to force ourselves to think about the human
dimension of the work we’re doing – is there a coherent story
with emotional resonance?
This is the theatre of policy making
To influence policy, you have to understand how
the political system & its inhabitants work
Get the timing right (carpe diem)
Get the language and purpose right – problem solving is good
Don’t feed back the Government’s own rhetoric - (a) they know it
and (b) they don’t believe it
Know your enemies (hint: Treasury is bound to be in there
somewhere)
Work on both the killer anecdote, & the data which backs it up
Fake certainty, even when the evidence is a touch equivocal (it’s
for a good cause)
Remember, despite evidence to the contrary, people in
government are human: be nice to us. Tell us we’re doing a good
job but could do an even better one if we [fill in new idea here]
Don’t tell us we’re hopeless unless you’re leaving town tomorrow
We need you to help make better public policy!
DON’T only enter the public realm to criticise and
undermine each other in the search for competitive
advantage
If you’re asked what Government should do, DON’T
focus on more funding for your organisation – think
about people, not organisations
Focus on constructive solutions, and most importantly
Show MORAL COURAGE – come to the table, help us
make the hard choices between priorities, share the risk