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vs102512 Agenda > Company > Solutions > Products > Your Success > Product Closer Look > Case Study Library > Appendix 2 The Company 3 Xora is the #1 market leader in mobile workforce management that helps mobile businesses and their field employees work smarter and faster. 4 About Xora > Launched first Xora mobile applications in 2003 > Recognized #1 market leader in Mobile Workforce Management • Frost & Sullivan 2012 Market Share Leadership Award winner > History of innovation • • • • First multi-carrier GPS App First location aware multi-media First in Android & Tablet support First in iOS support > Consistently delivers quantified value, rapid ROI > Largest installed base with over 16,000 organizations > Leading partner of global carriers and solution providers 5 Over 16,000 Customers Use Xora Why Xora? > We consistently deliver quantifiable value with rapid ROI for our customers • Help you increase productivity: • By streamlining work flows and eliminating manual paperwork for your mobile workers • Help you save money: • By identify ways to better track and reduce fuel, mileage, and labor costs • Help you increase customer engagement: • With configurable industry forms to capture key information • We get you up and running quickly: • • 7 Lower overhead – no expensive hardware to buy Fast to deploy – up and running in days, not months Xora Solutions Deliver > “Location-based” applications deliver savings and efficiencies • • • • • • Reduce overtime by 13.4% Reduce fuel costs by 13.2% Reduce miles traveled by 19.2% Increase fleet productivity by 27.4% Improve workforce utilization by 26.1% Improve service response times by 23.8% Source: Aberdeen Group, October 2007 8 Solutions 9 Xora Mobile Workforce Management 2 1 Cloud-Based Management Mobile App 3 Back-Office Integration InVehicle Device Solutions are delivered in a cloud model enabling a low cost, quick to market deployment 10 Benefits Across The Mobile Organization Operations and Dispatch Access real-time and historical information to monitor and optimize operations. 11 Mobile Employees Business & Finance Use handheld or in vehicle devices to collect and report data to in-house staff. Exchange or connect to data to automate processes and analyze trends. Mobile Employees > Challenges • Filling out paper time cards, manually tracking job expenses and mileage takes too much time • Constantly checking in with the office regarding jobs impacts productivity and results • Manually capturing customer and/or job information is frustrating > Solution • Mobile timecards and expense forms save time and hassle • Mobile job management and updates streamline work processes • Mobile forms make it easier and faster to capture accurate data > Benefits • Improved employee moral resulting from less paperwork • Increase in employee productivity and jobs completed resulting from streamlined work processes 12 Operations & Dispatch > Challenges • Inability to know where mobile employees are in relation to their next job assignment impacts customer service • Calling to the field to assign and update jobs impacts productivity • Not having access job details can impact operations decisions > Solution • Using the Xora web management application enables users to: • • • See the location of mobile employees with Google Maps Assign jobs and updates instantly to mobile employees Receive real-time alerts about job details and variances > Benefits • Ability to see where employees are and communicate accurate job details results in a higher level of customer service • Access to real time data results in better decisions that help reduce costs and increase job productivity and output. 13 Business & Finance > Challenge • Processing of manual time cards is time intensive, creates opportunities for mistakes and is costly • Inaccurate mileage and expense tracking impacts profitability • Lack of timely data inhibits job performance and revenues > Solution • Mobile timecards with payroll integration • Industry configurable forms with automated job data collection and expense capture • Preconfigured reports, email alerts and system integration > Benefits • Fast, accurate payroll and data collection saves time and money • More accurate expense tracking helps to lower costs • Improved and quicker access to data improves business decisions, operations and financial performance 14 Products: Xora StreetSmart 15 Xora StreetSmart: Real Time Visibility When You Need It > Gain visibility with near real time information on workers, jobs and locations > Automate and validate payroll with tamperproof electronic timecards > Improve service levels with more informed and efficient job dispatch and management > Collect better data from the field with electronic forms, signature and photo capture > Get instant alerts on conditions that require immediate attention > Generate powerful reports to help assess and improve operational performance 16 Your Success 17 Easy to Deploy > Cloud-based infrastructure minimizes overhead, speeds time to value > Typical roll-out in under 1 week > On-boarding manager assigned to your success > Easily configured with industry templates, mobile forms, location-based workflow 18 Easy to Integrate > Automate payroll and other processes > Simple Data Exchange • Export/import spreadsheets > Pre-built Connectors • Application-specific – ADP • Xora Data Shuttle (ODBC) > Integration Middleware • Partnership with Cast Iron • Pre-built templates for over 200 systems • Additional development and monthly fees > Web Services APIs • XML, SOAP 19 Xora is ADP’s #1 integration vendor Easy to Learn > Progressive, self-paced online training for operations and dispatch personnel > Documentation and support materials available online > Ongoing wellness checks > Telephone support available 24 x 7 20 A Closer Look 21 Manage your Mobile Team > View the locations and current status of mobile employees 22 Manage your Mobile Team > Drill down to see where each employee is right now, and what route they took to get there 23 Trim Operating Costs > Eliminate paperwork (and time spent processing it) by collecting timesheet and job information via mobile device 24 Trim Operating Costs > Send incoming jobs automatically to employees’ handsets, and exchange job status information in real-time 25 Improve Operational Efficiency > Create alerts to notify managers when a job is taking too long, an employee is about to go into overtime, or other situations that need immediate attention 26 Improve Operational Efficiency > Generate reports to analyze trends and identify areas for improvement 27