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vs111312 Xora Sales Presentation 2 Agenda > Company > Solutions > Product > Your Success > Product Closer Look > Case Study Library > Appendix 3 The Company 4 Xora is the #1 market leader in mobile workforce management that helps mobile businesses and their field employees work smarter and faster. 5 About Xora > Launched first Xora mobile applications in 2003 > Recognized #1 market leader in Mobile Workforce Management • Frost & Sullivan 2012 Market Share Leadership Award winner > History of innovation • • • • First multi-carrier GPS App First location aware multi-media First in Android & Tablet support First in iOS support > Consistently delivers quantified value, rapid ROI > Largest installed base with over 16,000 organizations > Leading partner of global carriers and solution providers 6 Over 16,000 Customers Use Xora Why Xora? > We consistently deliver quantifiable value with rapid ROI for our customers • Help you increase productivity: • By streamlining work flows and eliminating manual paperwork for your mobile workers • Help you save money: • By identify ways to better understand and reduce labor, fuel, mileage, costs • Help you increase customer engagement: • With configurable industry forms to capture key information • We get you up and running quickly: • • 8 Lower overhead – no expensive hardware to buy Fast to deploy – up and running in days, not months Xora Solutions Deliver > “Location-based” applications deliver savings and efficiencies • • • • • • Reduce overtime by 13.4% Reduce fuel costs by 13.2% Reduce miles traveled by 19.2% Increase fleet productivity by 27.4% Improve workforce utilization by 26.1% Improve service response times by 23.8% Source: Aberdeen Group, October 2007 9 Solutions 10 Xora Mobile Workforce Management 2 1 Mobile App Cloud-Based Management 3 Back-Office Integration Solutions are delivered in a cloud-based model enabling a low cost, quick to market deployment 11 Benefits Across The Mobile Organization Operations and Dispatch Access real-time and historical information to monitor and optimize operations. 12 Mobile Employees Business & Finance Use handheld or in vehicle devices to collect and report data to in-house staff. Exchange or connect to data to automate processes and analyze trends. Mobile Employees > Challenges • Filling out paper time cards, manually tracking job expenses and mileage takes too much time • Constantly checking in with the office regarding jobs impacts productivity and results • Manually capturing customer and/or job information is frustrating > Solution • Mobile timesheets and expense forms save time and hassle • Mobile job management and updates streamline work processes • Mobile forms make it easier and faster to capture accurate data > Benefits • Improved employee moral resulting from less paperwork • Increase in employee productivity and jobs completed resulting from streamlined work processes 13 Operations & Dispatch > Challenges • Inability to know where mobile employees are in relation to their next job assignment impacts customer service • Calling to the field to assign and update jobs impacts productivity • Not having access job details can impact operations decisions > Solution • Using the Xora web management application enables users to: • • • See the location of mobile employees with Google Maps Assign jobs and updates instantly to mobile employees Receive real-time alerts about job details and variances > Benefits • Ability to see where employees are and communicate accurate job details results in a higher level of customer service • Access to real time data results in better decisions that help reduce costs and increase job productivity and output. 14 Business & Finance > Challenge • Processing of manual time cards is time intensive, creates opportunities for mistakes and is costly • Inaccurate mileage and expense tracking impacts profitability • Lack of timely data inhibits job performance and revenues > Solution • Mobile timesheets with payroll integration • Industry configurable forms with automated job data collection and expense capture • Preconfigured reports, email alerts and system integration > Benefits • Fast, accurate payroll and data collection saves time and money • More accurate expense tracking helps to lower costs • Improved and quicker access to data improves business decisions, operations and financial performance 15 Products: Xora StreetSmart Workforce 16 Xora StreetSmart Workforce : Real Time Visibility When You Need It > Gain visibility with near real time information on workers, jobs and locations > Automate and validate payroll with tamperproof electronic timesheets > Improve service levels with more informed and efficient job dispatch and management > Collect better data from the field with mobile forms, signature and photo capture > Get instant alerts on conditions that require immediate attention > Generate powerful reports to help assess and improve operational performance 17 Benefits of Purchasing Xora StreetSmart Workforce > Device options: • Android Smart Phones and Tablets • Feature phones: Motorola, Samsung, Pantech, and more > Monthly direct billing > Includes initial implementation and training services to get you up and running quickly • Optional Professional Services available (additional charge) 18 Your Success 19 Easy to Deploy > Web-based infrastructure minimizes overhead, speeds time to value > No additional hardware or database systems to purchase > No IT resources required > Easily configured with industry templates, mobile forms, location-based workflow 20 Easy to Learn > Intuitive user interface, easy to use > Project manager assigned for orders with 5 or more handsets to help ensure your success > Full training program and materials provided > Progressive, self-paced online training for operations and dispatch personnel > Telephone support available 24 x 7, 365 per year 21 Easy to Integrate With Your Office Systems Xora provides 3 Integration Paths Simple Data Exchange Xora is ADP’s #1 integration vendor Xora makes it easy to export basic data such as timesheet, job hours and mileage into standard templates like Excel for importing into your own office systems. Automated Data Integration Automate the transfer of Xora data into your office systems and other applications. Xora partners provide a variety of integration services, which include: - Pre-built connectors and templates - Custom data integration services Xora Web Services Xora Web Services are based on industry SOAP standards, which make accessing the APIs quick and easy. Any data collected by the Xora system, including location information, job details, timecard actions, and form submissions, can be retrieved via these web services, and in many cases, created and updated as well. 22 Xora StreetSmart – A Closer Look 23 Know the Status and Location of Employees 24 See Where Employees Are and Have Been > Drill down to see where each employee is right now, and what route they took to get there 25 Create Geofences for Greater Visibility Geofence cluster display on map Geofence activity log 26 Reduce Expenses & Increase Productivity With Mobile Timesheets and Forms > Eliminate paperwork (and time spent processing it) by collecting timesheet and job information via mobile device 27 Dispatch and Manage Jobs > Send incoming jobs automatically to employees’ handsets, and exchange job status information with them in real-time 28 Easily Access and Share Job Details Email, Print, Download Zip file includes form PDF and full resolution images Receive Critical Information Instantly > Create alerts to notify managers when a job is taking too long, an employee is about to go into overtime, or other situations that need immediate attention 30 See How Your Team is Performing Use out of the box reports to analyze trends and identify improvement areas. Have reports emailed directly to you. 31 Appendix 33 Impact of Growing Mobile Employees > 67% of organizations report a need for improved workforce productivity and utilization • Limited hiring plans increase pressure to do more with existing resources > 53% of organizations report emphasis on field performance in support of revenue objectives > Organizations are looking for better control over employee- and vehicle-related costs Source: Aberdeen Group, January 2011 34 Mobile Timesheets: Automate Timekeeping and Payroll 35 Mobile Forms: Increase Efficiency, Go Paperless 36 Mobile Forms: Collect Detailed Documentation, Intel > Barcode Scanning > Photo Capture > Signature Capture 37