Transcript field force manager
vs110811
FIELD FORCE MANAGER
TRUSTED BY THOUSANDS OF COMPANIES
INTRODUCING FIELD FORCE MANAGER
3
FIELD FORCE MANAGER
SOLUTION
Field Force Manager is...
An employee efficiency tool, A management decision tool, A back-office automation tool, A customer satisfaction tool,
…that helps your business:
Improve productivity.
Increase management insight.
Optimize business operations.
4
FIELD FORCE MANAGER
INDUSTRIES SERVED
Field Force Manager improves workflow in industries like:
Construction Health care Food and beverage Government Machinery Consumer service Landscaping Security Transportation/distribution Utilities Education Electrical Communications HVAC Plumbing Business services
5
FIELD FORCE MANAGER
IMPROVE PRODUCTIVITY
Field Force Managers mobile app enables employees to:
Record shift and break times electronically Accept and complete assignments dispatched from the office Complete electronic forms such as invoices and proof of delivery Take photos, capture electronic signatures, or scan barcodes Access Google Maps or VZ Navigator ® for directions
6
FIELD FORCE MANAGER
INCREASE MANAGEMENT INSIGHT
With access to the cloud-hosted management application, managers can:
Gain a comprehensive view into activities in the field Make the most informed and cost-effective operational decisions Access and analyze information to plan, adapt, and succeed
7
FIELD FORCE MANAGER
OPTIMIZE BUSINESS OPERATIONS
Information from the management application can empower managers to:
Generate custom reports or schedule automatic reports Analyze data to improve employee productivity, job performance, service satisfaction, and payroll costs Access analytics to better forecast trending Conduct a top-down assessment of current business practices Integrate with existing back office systems to automate more critical functions
HOW FIELD FORCE MANAGER WORKS
9
FIELD FORCE MANAGER
HOW IT WORKS
Field Force Manager is a simple mobile solution that can make your company more efficient and more competitive.
Field worker: Handset with Field Force Manager application.
LOCATIONS TIMECARDS JOBS Business office: PC with Internet connection.
10
FIELD FORCE MANAGER
SEE THE LOCATIONS OF YOUR MOBILE TEAM
11
FIELD FORCE MANAGER
THE STATUS OF EACH EMPLOYEE
12
FIELD FORCE MANAGER
AND THE ROUTE EACH EMPLOYEE TRAVELED
13
FIELD FORCE MANAGER
EMPLOYEES START SHIFTS FROM THEIR DEVICES
14
FIELD FORCE MANAGER
END SHIFTS WHEN THE WORK IS COMPLETE
15
FIELD FORCE MANAGER
AND THIS TIMESHEET INFORMATION IS SENT AUTOMATICALLY TO THE MANAGEMENT CONSOLE
16
FIELD FORCE MANAGER
A JOB CREATED IN THE MANAGEMENT CONSOLE
17
FIELD FORCE MANAGER
CAN BE SENT TO A MOBILE EMPLOYEE
18
FIELD FORCE MANAGER
WITH ALL THE INFORMATION AN EMPLOYEE NEEDS TO COMPLETE THE JOB
FIELD FORCE MANAGER BENEFITS
20
FIELD FORCE MANAGER
BENEFITS
Mobile Employees
Electronic timecards, forms, data collection and documentation Continuously updated job lists Work policies automatically and uniformly enforced More time to focus on job with fewer distractions Greater efficiency, productivity and satisfied customers Fair and uniform management practices
21
FIELD FORCE MANAGER
BENEFITS
Operations & Dispatch
See locations of employees in near-real time on Google Maps Electronic timecards and data exchange with accounting Real-time alerts about variances and historical trends reports Complete more jobs per day with greater customer satisfaction Streamlined payroll and invoicing Insight to improve operational efficiency
22
FIELD FORCE MANAGER
BENEFITS
Business & Finance
Electronic timecards with back office integration for payroll Automated data collection feeding job costing data Preconfigured and custom reports, trends and data analysis Fast and accurate payroll and invoicing saves time and money More accurate estimating generates higher revenue while lowering costs Visibility improves business performance
FEATURES AND PRICING
24
FIELD FORCE MANAGER
PACKAGE OPTIONS
With three package options, Field Force Manager is affordable and scalable for any size of business.
Pro Full featured version for maximizing savings and efficiencies with rich data capture including photos and signatures, full job configurability, availability calendar and worker recommendations, workflows, and audible driving directions (with VZ Navigator), plus Basic features Basic Enables basic automation capabilities with electronic timecards, simple job dispatch, text driving directions, forms and messaging, plus location-based features in limited
Limited
Purely location-based management of your mobile workforce with detailed worker location, time and date information
25
FIELD FORCE MANAGER
FEATURES
Feature
Employee maps Industry-smart setup wizard Geofencing Stop/travel reporting GPS alerts Worker monitor alerts Web-service integration Location-aware timesheets Mobile forms Integrated messaging Simplified job dispatch Turn-by-turn directions Audible turn-by-turn directions Job monitor alerts Configurable job dispatch Availability calendar and recommend worker Supervisor Timecards Workflow rules Picture Capture
Description
Shows historical GPS points that provide time, date, and speed of mobile employee travel.
Configuration tool allows you to set preferences and settings in the management console based on your industry.
Create custom geographic regions and set up alerts when mobile employees travel in or out of them.
Provides mobile employees stop and travel reports that can be exported.
Provides automated alerts to administrator or dispatcher when an event such as speeding or stopping occurs.
Provides proactive alerts to administrator or dispatcher when an event does not occur (e.g. no GPS collection) Varied levels of Web-service APIs available to push/pull data. Additional support services available for a fee.
Allows mobile employees to submit timesheets from the field.
Allows mobile employees to capture data, such as inventory and customer information, while in the field.
Send one-way messages to mobile employees from the management console.
Send and receive job information to and from field employees.
Provides mobile employees with text-based driving directions from current location to a job or other location.
Audible driving directions (Supported devices only. Requires VZNavigator or Google Maps with navigation) Provides proactive alerts to administrator or dispatcher when a job is not started or completed.
Send job information to mobile employees with the ability to track job life cycle and report on job activities.
Advanced dispatch tools to get the right employee to the right job.
Manage timecards for multiple employees; start or end employee shifts in a single click.
Provides functionality to automatically perform actions based on GPS or other activity.
Allows mobile employees to capture a picture as part of a job form.
Limited
– – – – – – – – – – – – –
Basic
– – – – – –
Pro
26
FIELD FORCE MANAGER
PRICING
Field Force Manager
Monthly Access for Basic Phones Limited Basic Pro
Feature added to a qualifying voice plan $ 15 $ 20 $ 25
Basic Phone Monthly Price
Minimum Data Plan (75MB) $ $ $ 10 10 10 Total $ 25 $ 30 $ 35
Smartphone Monthly Price †
Minimum Data Plan (2GB) $ 30 $ 30 $ 30
Field Force Manager:
Field Force Manager is only available to businesses with five or more business lines of service. Subject to specific terms of use. Field Force Manager is only available in the National Enhanced Services Rate and Coverage Area.
Downloading the Field Force Manager application will require approximately 2 MB of data
.
* Field Force Manager is available on select Basic Phones and 3G Smartphones. Field Force Manager Pro may not be available on all Basic Phones and 3G /4G Smartphones.
† Data usage for downloading and using FFM may apply and be billed in accordance with your Plan, feature or package. Field Force Manager is not available over Wi-Fi networks.
Total $ 45 $ 50 $ 55