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Annual Goldman Sachs Latin American Investment Forum March 13th & 14th, 2003 Overview – December/2002 • Largest integrated telecom company in Brazil – 15.1 million fixed lines in service (Dec/02) – 1.4 million mobile subscribers (Dec/02) • Concession Area – 65% of Brazilian territory/93 million people – 40% of country’s GDP – Over 21 million households • Leadership in local services (98% market share) • National and International long distance services • Regional Mobile services (GSM) • National Data, Corporate & Value Added Services • TNLP4: most liquid stock on Brazilian market • TNE: most liquid Brazilian ADR on NYSE • Free Float: 82% of total shares • Market value: US$ 3.0 billion (Jan/03) 1 RJ-AAA-AAMMDD • Level 2 ADR (NYSE: TNE): 29% of total shares TNE – SHAREHOLDERS’ STRUCTURE Tele Norte Leste Participações S.A.(TNE) Telemar Participações S.A.* Treasury 2.3% 18.3% 79.4% Free float 100.0% 100.0% 81.0% Norte Leste (TMAR) Free float = 19.2% Treasury stock = 1.6% * Controlling Shareholder (53% of voting shares) 2 RJ-AAA-AAMMDD 100.0% TNE – CAPITAL STRUCTURE Capital R$ 4,477 million Shares Common 1/3 Preferred 127,949 2/3 255,897 383,846 Total Tele Norte Leste Participações S.A. (TNE) 18.3% 81.7% Telemar Participações S.A. 5.0% 5.0% Free float BNDESPar 25.0% 11.3% Fiago AG Telecom Brasil 52.7% ASSECA Participações Lexpart Part. 11.3% NYSE 29.0% 19.9% 11.3% BrasilCap Brasil Veículos 11.3% * 53% of TNE common shares ** Including Treasury Stock 3 RJ-AAA-AAMMDD L.F. Tel CORPORATE STRUCTURE Board of Directors • 11 Board members (3 licensed) • Board Committees [Finance; Procurement & CAPEX; Compensation / Stock Option Plan] Fiscal Committee • 5 members, appointed by: – Controlling Shareholder (Telemar Participações) - 3 – Minority Shareholders (voting shares) -1 – Minority Shareholders (preferred shares) -1 • Objectives: review and approve the Company’s accounting issues and procedures Executive Committee • 2 members: TMAR´s and Oi’s CEO Independent Accountants • PricewaterhouseCoopers 4 RJ-AAA-AAMMDD General Shareholders’ Meeting DIVIDEND POLICY • All shares have the right to receive a minimum annual payment of 25% of adjusted net income, but TNE • Preferred Shares (and ADR) are entitled to a minimum of 6% of the Company´s Capital, or Whichever is higher 3% of the Company´s Shareholders´ Equity • All shares have the right to receive a minimum annual payment of 25% of adjusted net income, but Class B Shares (TMAR 6): 10% of the Company´s Capital (allocated to this class) 5 RJ-AAA-AAMMDD TMAR Preferred shares are entitled to: Class A Shares (TMAR 5): 10% higher dividend than the one paid to the Common Shares MANAGING STRUCTURE Board of Directors Audit Committee Fiscal Committee TNE Executive Committee TMAR CEO Public Relations Asset Management CFO Strategy and Regulation Legal Counsel Treasury/ Investor Relations Procurement Financial Planning Controlling TMAR 6 RJ-AAA-AAMMDD Internal Audit Oi CEO MAIN ACHIEVEMENTS 2002 1998 International Processes Services Local Voice and regional LD; Regional Data Communic. All Unified Restructuring 16 1 - Optimization of Resources; - Process Standardization; - Management Centralization; - Merger of wireline companies; - Better utilization of tax loss carry-forwards Local & Advanced Voice Domestic & International LD Nationwide Data Transmission Contact Center Network Management / Internet Market Vision Market Approach Geographic Services Platform Expansion Customer Segmentation 7 RJ-AAA-AAMMDD 16 Companies 16 IT Systems 15 Network Platforms 23 Network Management Centers 116 Call Centers Management/Processes/IT ANATEL TARGETS: REAPING THE BENEFITS • Oi’s operational launching • National long distance service • International long distance service 8 RJ-AAA-AAMMDD • Nationwide data service WIRELINE PLATFORM AND UTILIZATION RATE Million Lines in service (LIS) Million Lines installed (LI) Utilization rate (wireline) + 110% CAGRLIS = 20.4% 18.1 14.8 11.8 7.8 8.8 89% July 1998* 1998 * Acquisition of the Company 12.8 10.5 93% 89% 15.1 92% 82% 1999 2000 2001 86% 2002 9 RJ-AAA-AAMMDD 7.2 8.1 9.7 17.5 REVENUE GROWTH R$ Mn Gross revenue Net revenue + 132% CAGR = 23.4% 16,091 +18% YoY 13,660 11,874 10,851 8,433 6,946 10,103 8,122 6,222 1998 1999 2000 2001 2002 10 RJ-AAA-AAMMDD 5,158 OPERATING EXPENSES* R$ Mn Cost of services 2001 Interconnection 6,545 Selling expenses 18% 6,545 26% G&A and other expenses 6,584 21% 4,095 3,470 3,488 35% 2001 2002 6,584 1999 2000 2001 2002 8% 19% 37% 36% 2002 * Ex depreciation and amortization 11 RJ-AAA-AAMMDD 1998 EMPLOYEES EVOLUTION 28,736 27,471 24,206 24,511 Consolidated (including Contax and Oi) 21,090 Total wireline 15,056 9,441 1999 2000 2001 2002 12 RJ-AAA-AAMMDD 1998 BAD DEBT PROVISIONS % of gross revenue One time adjustments 5.7% 3.8% 5.6% 4.2% 2.5% 3.0% 2.0% 1Q02 1998 1999 2000 2001 2Q02 3Q02 4Q02 2002 13 RJ-AAA-AAMMDD 1.6% 2.8% EBITDA EVOLUTION – TNE R$ Mn EBITDA margin (%) Net revenue EBITDA 50% 44% 45% 35% 33% 99 00 01 10,103 02 8,127 6,222 5,290 5,158 4,032 3,558 2,735 1,689 1998 1999 2000 2001 2002 14 RJ-AAA-AAMMDD 98 11,874 EMPLOYEE PRODUCTIVITY – TMAR Lines in service/employee Net revenue/employee EBITDA/employee R$ thousand R$ thousand 1,604 +375% +490% 1,257 984 +700% 673 560 385 397 1998* 1999* 213 2000* 2001 * 1998, 1999 and 2000 pro-form 2002 1998* 255 1999* 2000* 2001 2002 70 112 1998* 1999* 191 236 2000* 2001 2002 15 RJ-AAA-AAMMDD 322 560 PRODUCTIVITY RATIOS – TMAR R$ per average line in service (ALIS) Net revenue/ ALIS Cash Costs/ALIS EBITDA/ALIS +7% 717 722 764 744 767 -19% +60% 483 474 393 385 379 317 270 234 1998* 1999* 2000* 2001 2002 1998* 1999* 2000* 2001 2002 1998* 1999* 374 2000* 2001 2002 16 RJ-AAA-AAMMDD 405 FINANCIAL RESULTS R$ Mn 12M02 821 502 (1,265) (2,463) Interest on Loans/ Debentures (376) (824) Monetary & Exchange Variations (426) * (953) Banking Fees & Monetary Adjustment of Provision for Contingencies (219) (339) Premium Amortizations, PIS, Confins (Taxes) Others (156) (88) (312) (35) Net Financial Result (444) (1,961) Financial Expenses Brazilian Currency devaluation * Gross of R$ 715 million of interest expenses on swap operations. 17 RJ-AAA-AAMMDD Financial Revenue 12M01 CONSOLIDATED CAPEX - TNE R$ Mn CAPEX / Net Revenue Wireline 99.6% Wireless 48.5% 36.1% 17.1% 10,060 34.5% 1999 2000 2001 2002 2,172 7,888 2,031 2,500 1998 2,244 1999 2,804 2000 2001 2,000 945 700 1,086 1,300 2002 2003E 18 RJ-AAA-AAMMDD 1998 CONSOLIDATED NET DEBT R$ Mn Dec/01 Dec/02 Total debt 8,937 10,774 • Short term 1,388 1,769 • Long term 7,549 9,006 (1,235) (1,513) - (141) 7,702 9,121 (-) Cash (-) Long term financ. invest. (=) Net debt 19 RJ-AAA-AAMMDD R$ Mn CONSOLIDATED DEBT PROFILE – CURRENCY & COST (DEC/02) % Currency 4% 4% 5% CDI 18% TJLP Local US$ 91% Currency Basket 73% Fixed Rate (Foreign Currency) Floating Rate (Foreign Currency) Cost of Debt Currency Cost (% p.a.) US$ Basket Real Libor + 5 12.3 23.2 20 RJ-AAA-AAMMDD 5% Interest Index CONSOLIDATED DEBT PROFILE – REPAYMENT SCHEDULE (DEC/02) Total debt: R$ 10,774 Mn 28% 20% 18% 16% 2nd half 9% 1st half 2003 2004 2005 2006 2007 2008 5% 2009 onwards 21 RJ-AAA-AAMMDD 4% WIRELESS PROJECT ROLLOUT Oi Distribution Resource optimization ~ 400 cities covered; 48 million people GPRS coverage in 6 main capitals 2,467 sites (BTS) CAPEX optimization (co-siting: 971 in / 531 out) International roaming Main suppliers: Nokia, Siemens, Alcatel, Ericsson Coverage focused on profitable areas • 1,824 points of sales (breaking exclusivity of A & B band agreements) • Diversified channels with high capillarity – Retail, specialized agents/dealers, stores, telesales • Corporate sales effort combined with Telemar Consumer and corporate focus through high capillarity and diversity of channels • • • • • Focus on profitable growth, minimizing OPEX and CAPEX Tight headcount structure: 846 employees Infrastructure sharing Outsourcing (including call centers) Synergies with Telemar Strong brand name 22 RJ-AAA-AAMMDD Coverage • • • • • • • Innovative campaign: 31 years • Differentiated service plans • Diversified handsets offer Initial targets (July/2002) First achievements (December/2002) • 500,000 clients in 12 months • 1,400,000 clients in just 6 months • ARPU of R$ 26 • ARPU R$ 33 (first 6 months) • MIX Pre/Post: 90%/10% • MIX Pre/Post: 80%/20% (6 months) • Market share and gross additions in line with fair market share • Market share and gross additions well above fair market share 23 RJ-AAA-AAMMDD Oi POST-LAUNCHING RESULTS Oi’s SUBSCRIBER BASE – MONTHLY EVOLUTION Thousands of subscribers Prepaid Post-paid 1,401 20% 978 22% 677 502 386 179 20% 19% 21% 81% 80% 80% 22% 78% 78% 79% Aug/02 Sep/02 Oct/02 Nov/02 Dec/02 24 RJ-AAA-AAMMDD Jul/02 REVENUE GROWTH STRATEGY Local Service Data & Corporate Integrated Strategy Mobility 25 RJ-AAA-AAMMDD Long Distance REVENUE GROWTH STRATEGY Local Service •Platform Growth in line with GDP •Increase Value Added Services • Maintain leadership in home market Local Service Data & Corporate • Advanced voice services (corporate/middle market/SOHO) • Best carrier’s carrier – network leverage (home market) • Increase ARPU • Value added services Mobility • Reduce interconnection costs (Fixed to Mobile) 26 RJ-AAA-AAMMDD Long Distance REVENUE GROWTH STRATEGY Data & Corporate •Opportunity to Increase Market Share Local Service Data & Corporate • Increase offer to SME (home market) • ADSL (high end/SOHO/small businesses) • Nationwide services (corporate level) • Leverage on national backbone Mobility (Telemar + Pegasus) • Competitive Service Level Agreements 27 RJ-AAA-AAMMDD Long Distance REVENUE GROWTH STRATEGY Long Distance •Offer of New Services (Increase Market Share) • Leadership in home market Local Service Data & Corporate • Conquer new markets (interregional/international/SPM – dial code) • Protect existing market – Retail: loyalty/retention programs + promotions Mobility – Corporate: best quality (call completion/billing) + competitive service plans (discounts/volume) 28 RJ-AAA-AAMMDD Long Distance REVENUE GROWTH STRATEGY Mobile services •New Technology + Migration Fixed to Mobile Long Distance Data & Corporate Mobility 29 RJ-AAA-AAMMDD Local Service • Deepen market segmentation (MTV & Celebrities) • Stimulate “DATA” + SMS Growth • Focus on Corporate Businesses • Leverage on competitive advantages – Synergies with wireline company (TMAR) – Regional coverage – GSM technology (speed & features) • Low handset subsidies/aggressive service plans • Increase national & international roaming OUTLOOK 2003 • Platform: Wireline: in line with GDP Wireless: +/- 1 million adds • Revenue: (1) NLD, data and mobile growth (2) Local and LD tariff increase (June) • Cost : strict control 30 RJ-AAA-AAMMDD • Net Debt: flat to small reduction “SAFE HARBOR” STATEMENT Investor Relations Rua Humberto de Campos, 425 / 8º andar Leblon Rio de Janeiro -RJ Phone: ( 55 21) 3131-1314/1313/1315/1316/1317 Fax: (55 21) 3131-1155 E-mail: [email protected] Visit our website: http://www.telemar.com.br/ri 31 RJ-AAA-AAMMDD This presentation contains forward-looking statements. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements and involve inherent risks and uncertainties. These statements are based on current plans, estimates and projections, and therefore you should not place undue reliance on them. Forward-looking statements speak only as of the date they are made, and we undertake no obligation to update publicly any of them in light of new information or future events