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Corporate Presentation August/2003 0 General Overview Corporate Presentation 1 HIGHLIGHTS • Integrated Telecom Service Provider – 14.9 million wirelines in service – 2.6 million wireless clients (August/03) • Concession Area (Region I) - Local Service and PCS – 65% of Brazilian territory/94 million people – 40% of country’s GDP – Over 20 million households • Leadership in local services (97% market share – Region I) • Domestic and international long distance services • PCS Mobile services (GSM) • Data, Corporate & Call Center Services • Most liquid stock in Brazilian market (TNLP4) • One of Most liquid Latam ADR (NYSE: TNE) • High Free Float: 80% of total shares/ADR: 27% • Market value: US$ 5 billion (August/03) Corporate Presentation 2 SHAREHOLDERS’ STRUCTURE Tele Norte Leste Participações S.A. (TNE) Treasury Telemar Participações S.A.* 18.3% *Controlling Shareholder (55% voting shares) 81.7% Free float 80.8% 100.0% Free float 19.2% (TMAR) 100.0% 100.0% Note: % of holdings excluding treasury stock Corporate Presentation 3 CAPITAL STRUCTURE Capital R$ 4,644 million Common shares 1/3 Preferred shares 2/3 Total shares 17.9% 260,371 m 390,557 m 79.9% Tele Norte Leste (TNE) 2.2% Telemar Participações 5.0% Total outstanding shares (ex-treasury) 381,777 m 130,186 m 5.0% Free float Treasury Stock BNDESPar 25.0% 11.3% Fiago AG Telecom ASSECA Participações 27.3% NYSE (ADR/TNE) Lexpart Part. 11.3% L.F. Tel 19.9% 11.3% BrasilCap 52.6%* Bovespa Brasil Veículos 11.3% Corporate Presentation * 13.1% - Annex IV 4 PERSONNEL full-time employees Fixed & mobile businesses Contact center 31,928 31,393 27,471 24,206 28,736 24,511 21,090 11,981 18,449 21,175 15,490 10,287 Jul_1998 Corporate Presentation 1998 1999 2000 2001 2002 10,218 Jun_2003 5 WIRELINE PLATFORM million lines Lines in service Lines installed Universalization goals 24% CAGR 18.1 14.8 11.8 7.2 8.1 Jul_1998* 7.8 8.8 1998 9.7 17.5 15.1 17.5 14.9 12.8 10.5 1999 2000 2001 2002 Jun_2003 * Company’s acquisition Corporate Presentation 6 BROADBAND ACCESS thousand lines ISDN ADSL Increasing focus on ADSL 140 120 92 93 19% 23% 81% 77% 125 42% 47% 58% 53% 59% 41% Jun_2002 Corporate Presentation Sep_2002 Dec_2002 Mar_2003 Jun_2003 7 LONG DISTANCE AND DATA TRANSMISSION NETWORK International connections RR AP Belém São Luís Fortaleza PA AM MA Terezina RN Natal João Pessoa PB PI PE AC RO CE Recife AL TO SE BA MT Maceió Aracajú Salvador Brasília Montes Claros Paracatu Goiânia MG GO Main features • Coverage of 80% of Brazilian Industrial GDP • Interstate and intrastate transport network Patrocínio Uberlândia MS Belo Horizonte São Paulo SC • 350 remote satellite stations • ATM, TDM/SDH and IP Networks Corporate Presentation Rio de Janeiro International connections Curitiba • 20 integrated metropolitan rings in 18 states – 8 Satellite Hubs RJ Campinas PR • 18,000 km of fiber optical cables • ES Vitória SP RS Florianópolis Porto Alegre Rio – location of our Network Operations Center (NOC) 8 WIRELESS PLATFORM thousand subscribers Prepaid Post-paid Oi – 2.2 million subscribers in just 12 months 2,648 1,722 1,401 20% 22% 2,236 20% 20% 80% 80% 78% 80% 502 22% 35 78% Jun_02 Sep_02 Corporate Presentation Dec_02 Mar_03 Jun_03 Aug_03 9 Oi’s OPERATING & FINANCIAL PERFORMANCE – 2Q03 Net additions - Oi Post-paid thousand subscribers Prepaid 500 900 80% 80% 20% 20% 3Q02 4Q02 321 514 69% 85% 31% 1Q03 15% 2Q03 Net additions – Region I thousand subscribers 1,517 68.3% 59.3% 55.4% 1,115 902 Oi´s market share (net adds) 46.1% 900 470 514 500 321 3Q02 Corporate Presentation 4Q02 1Q03 2Q03 10 Oi’s MARKET SHARE – AUGUST/2003 Region I GSM - Region I 14.1% 64.5% Brasil 6.5% Source: Anatel Corporate Presentation 11 WIRELESS PENETRATION – AUGUST/03 % - States in Region I Brazil – 23% Region I – 17% Region II– 25% Region III– 27% 61 41 36 28 27 23 23 22 20 15 15 10 TO AC RO PR GO SC MT MS RS DF SP 8 MA BA PB CE PA AL SE RN PE AP RR AM ES MG RJ 8 PI 21 20 20 20 20 17 16 15 14 13 13 12 11 Source: Anatel Corporate Presentation 12 WIRELESS PROJECT ROLLOUT Oi Coverage Distribution Resource optimization Corporate Presentation • • • • • • ~ 400 cities covered; 48 million people GPRS coverage in 6 main capitals 2,680 sites (BTS) CAPEX optimization (co-siting: 971 in / 531 out) International roaming Main suppliers: Nokia, Siemens, Alcatel, Ericsson Coverage focused on profitable areas • 1,824 points of sales (breaking exclusivity of A & B band agreements) • Diversified channels with high capillarity – Retail, specialized agents/dealers, stores, telesales • Corporate sales effort combined with Telemar Consumer and corporate focus through high capillarity and diversity of channels • • • • • Focus on profitable growth, minimizing OPEX and CAPEX Tight headcount structure: 933 employees Infrastructure sharing Outsourcing (including call centers) Synergies with Telemar Strong brand name 13 REVENUE GROWTH R$ million Gross revenue Net revenue 23.4% CAGR 16,091* 13,660 +19.8% 11,874 10,851 9,023 8,433 6,946 10,103 8,122 7,533 6,222 5,565 5,158 1998 1999 2000 2001 2002 1H02 6,561 1H03 * Wireless startup from 2H02 Corporate Presentation 14 COSTS & EXPENSES R$ million 17.4% CAGR 6,545 6,584 +21.3% 4,090 3,469 3,606 3,487 2,973* 1998 1999 2000 2001 2002 1H02 1H03 * Recurring costs (excluding extraordinary rev. of R$ 153 million /Sistel) Corporate Presentation 15 EBITDA R$ million 44% 50% 33% 35% 45% 47% * 45% EBITDA Margin 98 99 00 02 1H02 1H03 01 5,290 4,032 3,558 2,735 2,592* 2,955 1,689 1998 1999 2000 2001 2002 1H02 1H03 * Recurring EBITDA (ex-Sistel) Corporate Presentation 16 EMPLOYEE PRODUCTIVITY – TMAR Lines in Service/Employee 1.604 +398% Net Revenue/Employee EBITDA/Employee R$ Thousand R$ Thousand 1.605 +541% 1.281 +777% 939 984 579 458 561 560 322 397 356 200 177 255 66 1998 1999 2000 2001 2002 1H03 1998 1999 2000 2001 2002 1H03* 1998 203 112 1999 2000 2001 2002 1H03* * Annualized Corporate Presentation 17 WIRELINE PRODUCTIVITY – TMAR R$ Net Revenue/ ALIS Costs & Expenses /ALIS EBITDA/ALIS +14% 717 722 764 744 767 818 -10% 483 +63% 474 405 393 385 436 379 317 1999 2000 2001 2002 1H03* 1998 1999 2000 2001 2002 1H03* 1998 1999 382 270 234 1998 374 2000 2001 2002 1H03* *Annualized ALIS: Average Lines in Service Corporate Presentation 18 CAPITAL EXPENDITURES (CAPEX) R$ million Wireline Wireless 100% 49% 35% 17% 15% 8% 36% 98 99 00 01 CAPEX/Sales 02 1H02 1H03 10,060 2,172 2,500 2,500 1998 Corporate Presentation 2,244 2,244 1999 2,804 7,888 2,031 945 1,086 2,804 2000 2001 2002 825 447 378 1H02 480 198 282 1H03 19 CAPITAL EXPENDITURES (CAPEX) US$ million 9,981 692 148 4,278 1,532 1,236 2,095 1998 Corporate Presentation 1999 2000 2001 2002 1H03 Total 20 Quarterly Results Corporate Presentation 21 GROSS REVENUE BREAKDOWN R$ million Gross revenue Wireline Local (including VC1) Long distance (including VC2/3) Network Usage Data Public phones Other 2Q03 % 1Q03 % 4,256 2,617 681 317 289 195 158 100 61 16 7 7 5 4 4,214 2,592 666 330 271 196 160 100 61 16 8 6 5 4 292 174 43 58 13 52 8 118 100 59 15 20 4 18 2 41 219 137 32 52 12 35 6 82 100 63 15 24 6 16 3 37 Total Gross revenue Wireline Wireless Contact center 4,570 4,256 292 22 100 93 6 1 4,453 4,214 219 20 100 95 5 0 Consolidated net revenue 3,343 Wireless Services Subscription Outgoing calls Domestic/inter. roaming Network usage Other SMP services Handset sales 3,218 2Q02 % 3,764 2,378 464 395 223 159 146 100 63 113 10 6 4 4 – – – – * – – – 3,774 3,764 – 10 2,780 % Change QoQ 1 1 2 -4 7 -1 -1 YoY 13 10 47 -20 30 22 8 – – – – – – – – 33 26 34 13 3 47 22 45 – – – – – – – – 100 100 – – 3 1 33 6 21 13 0 115 4 16 * Wireless startup from 2H02 Corporate Presentation 22 LOCAL SERVICES 2Q03/2Q02 – YoY Main drivers Monthly subscription 147 Pulse + R$ 239 million (+10.0%) 56 Fixed to mobile • Local rate increase (Jun/02) 57 (F-M) Other 2 Installation • F-M rate increase (Feb/03) -22 239 Total 2Q03/1Q03 – QoQ Fixed to mobile 35 (F-M) 3 Pulse + R$ 26 million (+1.0%) Monthly subscription -9 Other 0 Installation Total Corporate Presentation • F-M rate increase (Feb/03) -3 26 23 LONG DISTANCE SERVICES 2Q03/2Q02 – YoY Main drivers 153 Domestic + R$ 217 million (+46.9%) 17 International Fixed to mobile • Market share gains (new services: R$ 86 million), rate increase and traffic growth 47 (F-M) 217 Total 2Q03/1Q03 – QoQ Domestic + R$ 15 million (+2.2%) Fixed to mobile (F-M) • DLD: market share gains -8 International Total Corporate Presentation 14 • ILD: backlog cleanup/1Q03 • F-M rate increase (Feb/03) 9 15 24 DATA SERVICES 2Q03/2Q02 – YoY + R$ 67 million (+30.2%) Main drivers IP 39 SLDD/SLDA* 7 -16 EILD* Packet/frame relay 11 Other 26 Total 67 2Q03/1Q03 – QoQ IP 23 SLDD/SLDA* + R$ 18 million (+6.6%) -8 EILD* -12 Packet/frame relay Other Total Market growth, market share gains (new long term contracts) and increasing sales of IP & ADSL services 4 11 18 *Leased lines to companies and other telcos Corporate Presentation 25 WIRELESS SERVICES 2Q03/1Q03* – QoQ + R$ 73 million (+33.2%) Main drivers Handset sales 37 Outgoing calls 7 • Aggressive growth: 2.2m subscribers in just 12 months (514K net adds-2Q03) 17 Network usage Subscription 11 Other 1 Total 73 Handsets +R$ 37 million Services +R$ 36 million * Startup as of 3Q02 Corporate Presentation 26 COSTS & OPERATING EXPENSES* – 2Q03 R$ million 1Q03 G&A/other 10% Selling 17% 1,743 Cost of 35% services 1,864 38% 1,469 Interconnection Cleanup of outstanding payments 2Q03 G&A/other 2Q02 1Q03 2Q03 12% 35% Cost of services Selling 20% Special sales campaigns * Excluding depreciation & amortization Corporate Presentation 33% Interconnection 27 COSTS & OPERATING EXPENSES – MAIN CHANGES (2Q03/1Q03) R$ million TNE Change Item 1Q03 R$ m Interconnection 621 654 (33) -5.0 Personnel 219 204 15 7.4 • Headcount/severance costs/sales commissions Third Party Services 501 475 26 5.5 • Dealers’ commissions/consultancy Handset Costs 156 82 74 90.2 • Handset sales (+85.7%) Rent/Insurance 108 115 (7) -6.1 • Lower costs with leased lines 37 16 21 131.3 Provisions for Doubtful Accounts (PDA) 152 141 11 7.8 Other Operating Exp. (Revenues) 70 56 14 25.0 Marketing % Comments 2Q03 • Backlog cleanup in 1Q03 • Marketing campaigns (mothers and valentine days) • Stable level in spite of macro environment - PDA/Sales: 3.3% (3.2% in 1Q03) • Lower infrastructure rental revenues Total Corporate Presentation 1,864 1,743 121 7.0 28 PROVISIONS FOR DOUBTFUL ACCOUNTS % of gross revenue 4.2 3.0 2Q02 Corporate Presentation 3Q02 3.2 3.3 1Q03 2Q03 2.8 4Q02 29 EBITDA R$ million 47% 42% 39% 46% 44% EBITDA Margin 2Q02 3Q02 4Q02 1Q03 2Q03 1,476 1,479 1Q03 2Q03 1,311 1,285 * 2Q02 3Q02 1,260 4Q02 * Startup of wireless business Corporate Presentation 30 FINANCIAL RESULT – 2Q03 R$ million 1Q03 2Q03 Financial revenues 133 134 Financial expenses (586) (651) Interest on loans/debentures (265) (232) Monetary & exchange variations (164) (220) Banking Fees & contingencies (108) (126) Premium amortization, PIS & Cofins (31) (29) Other (18) (44) (452) (518) Net Financial result Corporate Presentation Interest on currency swaps (+R$ 54 m); Restatement of provisions & liabilities (+R$ 29m) 31 DEBT POSITION R$ million Jun/02 Dec/02 Mar/03 Jun/03 Total Debt 9,700 10,774 11,616 11,394 • Short term 1,220 1,769 2,053 2,264 • Long term 8,481 9,006 9,563 9,130 (-) Cash (573) (1,513) (1,479) (1,789) – (141) (132) (86) 9,128 9,121 10,005 9,519 (-) Long term financial invest. (=) Net debt A 5% reduction in 2Q03 Corporate Presentation 32 DEBT PROFILE – CURRENCY & INTEREST (JUNE/03) Currency Interest index Libor US$ 2% TJLP** 98% 2% 16% 82% CDI Local* * After currency swaps ** BNDES long term lending rate (12% p.a.) Corporate Presentation 33 DEBT REPAYMENT SCHEDULE (JUNE/03) R$ million FC:8,306 Total debt = 11,394 LC:3,088 3,112 2,340 2,420 1,100 1,032 882 508 2H2003 2004 2005 2006 2007 2008 2009+ 9.7 20.5 21.2 27.3 9.1 4.5 7.7 % of total Corporate Presentation 34 CAPEX R$ million Wireline Wireless 14% 2Q02 17% 3Q02 22% 4Q02 6% 9% 1Q03 2Q03 CAPEX/SALES 697 509 386 255 251 135 2Q02 Corporate Presentation 253 295 453 255 3Q02 4Q02 185 101 97 88 194 1Q03 2Q03 35 CASH FLOW: EBITDA & CAPEX R$ million 1,476 EBITDA 1,311 CAPEX 386 1,285 1,260 185 1,479 295 1,291 1,184 509 697 925 776 EBITDA (-) CAPEX 563 2Q02 Corporate Presentation 3Q02 4Q02 1Q03 2Q03 36 Growth Strategy & Outlook 2003 Corporate Presentation 37 GROWTH STRATEGY Local Wireline Data & Corporate Integrated Offer of Telecom Services Long Distance Corporate Presentation Wireless (GSM) 38 WIRELINE LOCAL SERVICES Platform and traffic growth (GDP/Regulation) • Leadership in home market Local service Data & corporate • Advanced voice services (corporate/ middle market) • Increase ARPU (V.A. Services) Long distance Wireless services • Reduce interconnection costs (F-M) • Customized Offer (Regulation) Corporate Presentation 39 LONG DISTANCE SERVICES New services (increase market share): DLD, ILD and SMP(mobile) • Leadership in home market • Retail – loyalty/retention programs + promotions Local service Data & corporate • Corporate – best quality (call completion/billing) + competitive service plans (discounts/volume) • Conquer new markets (domestic/ international/SMP) Long distance Wireless services • Leverage on relationship & brand • Increase efficiency & quality (low cost + high quality service provider) • Avoid price wars Corporate Presentation 40 DATA & CORPORATE SERVICES Growth above market average (market share gains) • Increase penetration in SME (home market) Local service Data & corporate • ADSL (high end residential/so-ho/small businesses) • Nationwide services (corporate level) Long distance Corporate Presentation Wireless services • Best Service Provider (quality end to end / SLA) 41 WIRELESS (GSM) Aggressive growth / Enhance competitive position Local service Data & corporate • Market segmentation/innovative plans (MTV & Celebrities/Oi Family) • Streamline product portfolio • Leverage on competitive advantages: GSM, regional coverage, synergies with Telemar Long distance Corporate Presentation Wireless services • Optimize distribution channels • Positive EBITDA in 2004 42 OUTLOOK 2003 • Network – Wireline ~14.9 million lines in service – Wireless ~3.0 million subscribers • Revenue drivers – Mobile, DLD and Data – Rate increases (2H03) • Bad debt ~3.8% of annual gross revenues • EBITDA Margin in the mid- 40’s • Capex ~R$ 1.7 billion for 2003 • Net debt ~R$ 8.5 billion (2003 YE) Corporate Presentation 43 “SAFE HARBOR” STATEMENT This presentation contains forward-looking statements. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements and involve inherent risks and uncertainties. These statements are based on current plans, estimates and projections, and therefore you should not place undue reliance on them. Forward-looking statements speak only as of the date they are made, and we undertake no obligation to update publicly any of them in light of new information or future events Corporate Presentation Investor Relations Rua Humberto de Campos, 425 / 8º andar Leblon Rio de Janeiro -RJ Phone: ( 55 21) 3131-1314/1313/1315 Fax: (55 21) 3131-1155 E-mail: [email protected] Visit our website: http://www.telemar.com.br/ri 44