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March, 2003 Overview – December/2002 • Largest integrated telecom company in Brazil – 15.1 million fixed lines in service (Dec/02) – 1.4 million mobile subscribers (Dec/02) • Concession Area – 65% of Brazilian territory/93 million people – 40% of country’s GDP – Over 21 million households • Leadership in local services (98% market share) • National and International long distance services • Regional Mobile services (GSM) • National Data, Corporate & Value Added Services • TNLP4: most liquid stock on Brazilian market • TNE: most liquid Brazilian ADR on NYSE • Free Float: 80% of total shares • Market value: US$ 3.0 billion (Mar/03) 1 RJ-AAA-AAMMDD • Level 2 ADR (NYSE: TNE): 29% of total shares TNE – SHAREHOLDERS’ STRUCTURE Tele Norte Leste Participações S.A.(TNE) Telemar Participações S.A.* Treasury 2.3% 17.9% 79.8% Free float 100.0% 100.0% 79.5% Norte Leste (TMAR) Free float = 18.9% Treasury stock = 1.6% * Controlling Shareholder (53% of voting shares) 2 RJ-AAA-AAMMDD 100.0% TNE – CAPITAL STRUCTURE Capital R$ 4,477 million Shares Common 1/3 Preferred 127,949 m 255,897 m 2/3 375,065 m 383,846 m Total Tele Norte Leste Participações S.A. (TNE) 17.9% Telemar Participações S.A. 5.0% Total outstanding shares (ex-treasury) 5.0% 2.3% BNDESPar 25.0% 11.3% Free float Treasury Stock Fiago AG Telecom ASSECA Participações 11.3% 79.8% Lexpart Part. Brasil 51.4% NYSE 28.4% 19.9% 11.3% BrasilCap Brasil Veículos 11.3% * 53% of TNE common shares 3 RJ-AAA-AAMMDD L.F. Tel CORPORATE STRUCTURE Board of Directors • Eleven members (three actually on leave) • Board Committees [Finance; Procurement & CAPEX; Compensation / Stock Option Plan] Fiscal Committee • Five members, appointed by: – Controlling Shareholder (Telemar Participações) - 3 – Minority Shareholders (voting shares) -1 – Minority Shareholders (preferred shares) -1 • Objectives: review and approve the Company’s accounting issues and procedures Executive Committee • Two members: TMAR´s and Oi’s CEO Independent Accountants • PricewaterhouseCoopers 4 RJ-AAA-AAMMDD General Shareholders’ Meeting CORPORATE GOVERNANCE AT TNE • Shareholders` Rights • Conduct/Ethics Code • Fair Disclosure 5 RJ-AAA-AAMMDD • Sarbanes-Oxley DIVIDEND POLICY • All shares have the right to receive a minimum annual payment of 25% of adjusted net income, but TNE • Preferred Shares (and ADR) are entitled to a minimum of 6% of the Company´s Capital, or Whichever is higher 3% of the Company´s Shareholders´ Equity • All shares have the right to receive a minimum annual payment of 25% of adjusted net income, but Class B Shares (TMAR 6): 10% of the Company´s Capital (allocated to this class) 1.5% of total preferred shares 6 RJ-AAA-AAMMDD TMAR Preferred shares are entitled to: Class A Shares (TMAR 5): 10% higher dividend than the one paid to the Common Shares 98.5% of total preferred shares MANAGING STRUCTURE Board of Directors Fiscal Committee TNE Executive Committee TMAR CEO Public Relations Asset Management CFO Strategy and Regulation Legal Counsel Treasury/ Investor Relations Procurement Financial Planning Controlling TMAR 7 RJ-AAA-AAMMDD Internal Audit Oi CEO MAIN ACHIEVEMENTS 2002 1998 International Processes Services Local Voice and regional LD; Regional Data Communic. All Unified Restructuring 16 1 - Optimization of Resources; - Process Standardization; - Management Centralization; - Merger of wireline companies; - Better utilization of tax loss carry-forwards Local & Advanced Voice Domestic & International LD Nationwide Data Transmission Contact Center Network Management / Internet Market Vision Market Approach Geographic Services Platform Expansion Customer Segmentation 8 RJ-AAA-AAMMDD 16 Companies 16 IT Systems 15 Network Platforms 23 Network Management Centers 116 Call Centers Management/Processes/IT ANATEL TARGETS: REAPING THE BENEFITS • Oi’s operational launching • National long distance service Revenues of R$ 557 million in six months • International long distance service 9 RJ-AAA-AAMMDD • Nationwide data service WIRELINE PLATFORM AND UTILIZATION RATE Million Lines in service (LIS) Million Lines installed (LI) Utilization rate (wireline) + 110% CAGRLIS = 20.4% LIS 2002 +2% YoY 18.1 14.8 11.8 7.8 8.8 89% July 1998* 1998 * Acquisition of the Company 12.8 10.5 93% 89% 15.1 92% 82% 1999 2000 2001 86% 2002 10 RJ-AAA-AAMMDD 7.2 8.1 9.7 17.5 NETWORK: BACKBONE TELEMAR + PEGASUS RR AP Belém São Luís Fortaleza PA MA Terezina PE Natal RO RN PB PI AC CE AL TO SE Recife MT Maceió BA Brasília Montes Claros Paracatu Goiânia MG GO Belo Horizonte RJ PR São Paulo Curitiba SC RS Florianópolis • 18,000 km fiber optical cable ES Vitória SP Campinas Salvador • Interstate transport network • 20 integrated metropolitan rings in 18 states Patrocínio Uberlândia MS Aracajú • Cover over 80% of Brazilian Industrial GDP Rio de Janeiro • 350 remote satellite stations • 8 Hub satellites • DWDM, SDH and IP Porto Alegre 11 RJ-AAA-AAMMDD AM WIRELESS PLATFORM - Oi’s SUBSCRIBER BASE (in thousands) Prepaid Post-paid 1,401 20% 978 22% 677 502 386 179 20% 19% 21% 81% 80% 80% 22% 78% 78% 79% Aug/02 Sep/02 Oct/02 Nov/02 Dec/02 12 RJ-AAA-AAMMDD Jul/02 CONSOLIDATED REVENUES R$ Mn Gross revenue Net revenue + 132% CAGR = 23.4% 16,091 +18% YoY 13,660 11,874 10,851 8,433 6,946 10,103 8,122 6,222 1998 1999 2000 2001 2002 13 RJ-AAA-AAMMDD 5,158 CONSOLIDATED REVENUES – MAIN DRIVERS 12M02 12M01 Wireline Local (includes VC1) Long Distance (includes VC2/3) Advanced Voice Services Public Phones Additional Services Network Usage Data Other Wireless 15,608 9,852 2,066 260 669 303 1,497 906 56 483 13,660 8,793 1,568 178 570 258 1,495 787 10 - Total 16,091 13,660 yoy change R$ 1,949 % 14% 1,059 12% 498 32% 82 46% 99 17% 45 17% 2 0% 119 15% 46 463% 483 2,432 18% 14 RJ-AAA-AAMMDD Gross Revenue - R$ Mn CONSOLIDATED OPERATING EXPENSES* R$ Mn Cost of services 2001 Interconnection 6,545 Selling expenses 18% 6,545 26% G&A and other oper. expenses 6,584 21% 4,095 3,470 3,488 35% 2001 2002 6,584 1999 2000 2001 2002 8% 19% 37% 36% 2002 * Ex depreciation and amortization 15 RJ-AAA-AAMMDD 1998 CONSOLIDATED OPERATING EXPENSES - MAIN DRIVERS Costs and Operating Expenses - R$ Mn Interconnection Personnel Third Party Services Materials Rent / Insurance Other SubTotal Marketing Provision for Doubtful Accounts Management Fee Other Operating Expenses (Income), Net Total TNL* Oi yoy change R$ Mn 12M02 12M01 2,369 2,335 35 801 906 (104) 1,663 1,320 344 652 286 366 451 293 159 80 29 51 6,016 5,167 850 139 180 (41) 616 778 (162) 58 51 7 (245) 369 (614) 6,584 6,545 39 12M02 26 32 187 417 63 4 729 65 2 (51) 746 16 RJ-AAA-AAMMDD * TNE Consolidated - accounts for eliminations of intercompany transactions. HEADCOUNT - CONSOLIDATED 27,471 24,206 28,736 24,511 21,090 11,981 18,449 Contax TMAR+Oi 15,490 10,287 1998 1999 2000 2001 2002 17 RJ-AAA-AAMMDD - BAD DEBT PROVISIONS % of gross revenue One time adjustments* 5.7% 3.8% 5.6% 4.2% 2.5% 2.0% 3.0% 2.8% 3Q02 4Q02 1.6% 1Q02 1999 2000 2001 2002 * Equivalent to 1.4% of gross revenue 18 RJ-AAA-AAMMDD 1998 2Q02 CONSOLIDATED EBITDA R$ Mn EBITDA margin (%) Net revenue EBITDA 50% 44% 45% 35% 33% 11,874 99 00 01 02 10,103 8,127 6,222 5,290 5,158 4,032 3,558 2,735 1,689 1998 1999 2000 2001 2002 19 RJ-AAA-AAMMDD 98 CONSOLIDATED INCOME STATEMENT R$ Mn 2000 2001 2002 02/01 Net Operating Revenue 6,222.3 8,126.9 10,103.1 11,874.0 17.5% Operating Expenses 2,573.6 2,460.6 4,210.2 4,214.6 0.1% Interconection Costs 916.4 1,634.8 2,334.6 2,369.2 1.5% 2,732.3 4,031.6 3,558.3 5,290.2 48.7% 2,757.4 2,802.0 2,926.4 3,863.1 32.0% 1,229.6 649.5 1,408.5 116.9% 42.3 39.5 443.6 1,961.1 342.1% Income before Tax and Social Cont. 12.1 1,206.0 203.8 (524.2) -357.2% Net Income 95.7 709.4 140.4 (415.6) -396.0% EBITDA Depreciation and Amortization EBIT Financial Result EPADR (R$) 97.9 0.29 1.90 0.38 Increase of CAPEX in 2001 Debt increase yoy and impact of F/X rate (1.1) -392.1% 20 RJ-AAA-AAMMDD 1999 CONSOLIDATED BALANCE SHEET R$ Mn Current Assets 12/31/01 12/31/02 19,472 26,766 27,485 12/31/00 12/31/01 12/31/02 TOTAL LIABILITIES 26,766 27,485 3,566 5,609 5,513 1,358 2,199 1,635 6,054 4,950 6,089 Cash and ST Investments 2,093 1,234 1,513 Suppliers Accounts Receivables - Services 2,502 2,146 2,725 Loans and Financing 786 1,388 1,769 Recoverable Taxes 1,144 1,293 1,457 Salaries Benefits and Social Sec. 186 182 260 315 277 394 Taxes 548 524 765 Dividends Payable 458 538 703 Other Accounts Payable 230 778 381 3,028 9,075 10,818 Other Current Assets 1,176 1,949 2,362 Recoverable Taxes Long Term Assets 953 1,561 1,681 Other 223 388 681 Permanent Assets Investments Property Plant and Equipment Deferred Assets 12,242 19,867 19,034 42 160 433 12,200 19,249 17,965 458 636 - Current Liabilities 19,472 Long Term Liabilities Loans and Financing 2,045 7,549 9,006 Contingencies Provisions 882 1,491 1,773 Other Accounts Payable 101 35 39 Deferred Income Minoritary Interest Shareholder´s Equity 179 2 2,368 10,331 2,057 10,023 - 2,034 9,120 21 RJ-AAA-AAMMDD TOTAL ASSETS 12/31/00 FINANCIAL RESULTS R$ Mn Financial Expenses 12M02 821 502 (1,265) (2,463) Interest on loans/ debentures (376) (824) Monetary & exchange variations (426) * (953) Banking fees & monetary adjustment of Provision for contingencies (219) (339) Premium amortizations and financial taxes (PIS, Confins) Other (156) (88) (312) (35) Net Financial Result (444) (1,961) Debt growth & Brazilian Currency devaluation * Gross of R$ 894 million of interest on currency swaps. 22 RJ-AAA-AAMMDD Financial Revenue 12M01 CONSOLIDATED CAPEX - TNE R$ Mn CAPEX / Net Revenue 99.6% Wireline Wireless 48.5% 36.1% 17.1% 34.5% 10,060 1999 2000 2001 2002 2,172 7,888 2,500 1998 2,244 1999 2,804 2000 2001 2,031 2,000 945 700 1,086 1,300 2002 2003E 23 RJ-AAA-AAMMDD 1998 CONSOLIDATED NET DEBT R$ Mn Dec/01 Dec/02 Total debt 8,937 10,774 • Short term 1,388 1,769 • Long term 7,549 9,006 (1,235) (1,513) - (141) 7,702 9,121 (-) Cash (-) Long term financ. invest. (=) Net debt 24 RJ-AAA-AAMMDD R$ Mn CONSOLIDATED DEBT – CURRENCY & COST (DEC/02) Currency 5% Interest Index 4% 4% 5% CDI 18% TJLP Local US$ 91% Currency Basket 73% Fixed Rate (Foreign Currency) Floating Rate (Foreign Currency) * With a CDI of 25% p.a. Currency Cost US$ Basket Real Libor + 5% 12.3% 23.2%* 25 RJ-AAA-AAMMDD Cost of Debt CONSOLIDATED DEBT – REPAYMENT SCHEDULE (DEC/02) Total debt: R$ 10,774 Mn 28% 20% 18% 16% 2nd half 9% 5% 4% 1st half 2003 2004 2005 2006 2007 2008 5% 2009 onwards 26 RJ-AAA-AAMMDD 11% WIRELESS PROJECT ROLLOUT Oi Distribution Resource optimization ~ 400 cities covered; 48 million people GPRS coverage in 6 main capitals 2,467 sites (BTS) CAPEX optimization (co-siting: 971 in / 531 out) International roaming Main suppliers: Nokia, Siemens, Alcatel, Ericsson Coverage focused on profitable areas • 1,824 points of sales (breaking exclusivity of A & B band agreements) • Diversified channels with high capillarity – Retail, specialized agents/dealers, stores, telesales • Corporate sales effort combined with Telemar Consumer and corporate focus through high capillarity and diversity of channels • • • • • Focus on profitable growth, minimizing OPEX and CAPEX Tight headcount structure: 846 employees Infrastructure sharing Outsourcing (including call centers) Synergies with Telemar Strong brand name 27 RJ-AAA-AAMMDD Coverage • • • • • • • Innovative campaign: 31 years • Differentiated service plans • Diversified handsets offer Initial targets (July/2002) First achievements (December/2002) • 500,000 clients in 12 months • 1,400,000 clients in just 6 months • ARPU of R$ 26 • ARPU R$ 33 (first 6 months) • MIX Pre/Post: 90%/10% • MIX Pre/Post: 80%/20% (6 months) • Market share and gross additions in line with fair market share • Market share and gross additions well above fair market share 28 RJ-AAA-AAMMDD Oi POST-LAUNCHING RESULTS REVENUE GROWTH STRATEGY Local Service Data & Corporate Integrated Strategy Mobility 29 RJ-AAA-AAMMDD Long Distance REVENUE GROWTH STRATEGY Local Service •Platform Growth in line with GDP •Increase Value Added Services • Maintain leadership in home market Local Service Data & Corporate • Advanced voice services (corporate/middle market/SOHO) • Best carrier’s carrier – network leverage (home market) • Increase ARPU • Value added services Mobility • Reduce interconnection costs (Fixed to Mobile) 30 RJ-AAA-AAMMDD Long Distance REVENUE GROWTH STRATEGY Data & Corporate •Opportunity to Increase Market Share Local Service Data & Corporate • Increase offer to SME (home market) • ADSL (high end/SOHO/small businesses) • Nationwide services (corporate level) • Leverage on national backbone Mobility (Telemar + Pegasus) • Competitive Service Level Agreements 31 RJ-AAA-AAMMDD Long Distance REVENUE GROWTH STRATEGY Long Distance •Offer of New Services (Increase Market Share) • Leadership in home market Local Service Data & Corporate • Conquer new markets (interregional/international/SPM – dial code) • Protect existing market – Retail: loyalty/retention programs + promotions Mobility – Corporate: best quality (call completion/billing) + competitive service plans (discounts/volume) 32 RJ-AAA-AAMMDD Long Distance REVENUE GROWTH STRATEGY Mobile services •New Technology + Migration Fixed to Mobile Long Distance Data & Corporate Mobility 33 RJ-AAA-AAMMDD Local Service • Deepen market segmentation (MTV & Celebrities) • Stimulate “DATA” + SMS Growth • Focus on Corporate Businesses • Leverage on competitive advantages – Synergies with wireline company (TMAR) – Regional coverage – GSM technology (speed & features) • Low handset subsidies/aggressive service plans • Increase national & international roaming 2002 Outlook Reached • Revenue Drivers Plant Growth New Services New Markets Improve ARPU + 300/400K DLD+ILD+Mobile (Oi) Corporate (Region 2 and 3) 2001: R$ 61.80 325K Launched (Jun-Jul) Pegasus Acquisition 2002: R$ 64.00 • Cost Drivers 45% EBITDA Margin -40% 5.0% 2002: 45% EBITDA Margin -37% 3.8% • CAPEX Reduction R$ 2.5 billion R$ 2 billion • Net Debt R$ 10 – 10.4 billion R$ 9.2 billion • PCS launching 500K subs 1,400K subs Operating Effic. Headcount Bad Debt Control 34 RJ-AAA-AAMMDD OUTLOOK 2002 - REVIEW OUTLOOK 2003 • Platform: Wireline: in line with GDP Wireless: +/- 1 million adds • Revenue: (1) DLD, data and mobile growth (2) Local and LD tariff increase (June) • Cost : strict control 35 RJ-AAA-AAMMDD • Net Debt: flat to small reduction “SAFE HARBOR” STATEMENT Investor Relations Rua Humberto de Campos, 425 / 8º andar Leblon Rio de Janeiro -RJ Phone: ( 55 21) 3131-1314/1313/1315/1316/1317 Fax: (55 21) 3131-1155 E-mail: [email protected] Visit our website: http://www.telemar.com.br/ri 36 RJ-AAA-AAMMDD This presentation contains forward-looking statements. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements and involve inherent risks and uncertainties. These statements are based on current plans, estimates and projections, and therefore you should not place undue reliance on them. Forward-looking statements speak only as of the date they are made, and we undertake no obligation to update publicly any of them in light of new information or future events