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Corporate Presentation www.telemar.com.br/ir June, 2004 Telemar Presentation - Contents June 2004 1. Highlights – 2003/2004 1 2. Growth Strategy 3 3. Review of Operating Results 12 4. Financial Overview 20 www.telemar.com.br/ir 1 Highlights – Telemar 2003/2004 Region I = Concession area for Wireline services = Mobile license for Wireless services Nationwide = Authorization area for Long-Distance and Data services Goal: Building a fully integrated telecom service provider Change, adaptation and consolidation Market share gains in all lines of businesses Selective growth (New Services) Consolidation of investments Growth in highly competitive markets: Long Distance (Nationwide and International) Data & Corporate (Nationwide) PCS Mobile Services (Region I) Exploring new opportunities: Broadband Bundling Services New Products (residential/SME) Wi-Fi hotspots Target: Ensure a sound financial position, with increasing returns to shareholders June 2004 www.telemar.com.br/ir 2 June 2004 1. Highlights – 2003/2004 1 2. Growth Strategy 3 3. Review of Operating Results 12 4. Financial Overview 20 www.telemar.com.br/ir 3 Expansion of Customer Base millions customers 19.0 CAGR (98-03) 19.5% 16.4 14.8 1.4 3.9 19.5 ~21.6 4.4 6.5 Ability to anticipate wireless migration and continue exceptional growth performance 11.8 Capacity to maintain / 9.7 7.8 15.0 15.1 15.1 15.1 increase market share in a changing telecom landscape Target: Continue delivering 1998 1999 2000 2001 Wireline 2002 2003 Mar 04 2004E customer growth Wireless * Company’s acquisition June 2004 www.telemar.com.br/ir 4 Fixed Lines in Service million lines Investments for expansion of fixed line network essentially completed 14.8 15.0 15.1 15.1 ~15.1 Fully operational digital platform Mix consists of 78% 11.8 9.7 residential, 18% business, and 4% public phones 7.8 Wireline penetration is only ~50% of households in Region I 1998 1999 2000 growth June 2004 2001 2002 2003 Mar 04 maintenance 2004E Obstacle: Gain in wireline penetration subject to GDP growth and regulatory changes www.telemar.com.br/ir 5 Wireline / ADSL Market in Brazil Market Share (Brazil v. Region I) – Dec/03 Region I Brazil Velox is already present in 110 Speedy 40% Other 18% Turbo Velox Other 83% 17% cities, more than ten times the availability of broadband alternatives Broadband penetration is 24% expected to grow to 30% of nationwide internet access in the next five years Velox 18% PC Penetration (% of households) – Dec/03 Effort to build sales channels to penetrate SME clients together with other bundled services (LD, wireless) Average Challenge: Capture and * retain premium clients increasing overall ARPU 2003 *Source: Pyramid Research June 2004 www.telemar.com.br/ir 6 ADSL Growth Thousand lines 450 Highest ADSL growth in Brazil (+176k lines >37% of 2003 nationwide net adds) ADSL represents 82% of 284 broadband access in Brazil 217 Velox revenues increased by 6 2001 41 2002 2003 1Q04 2004E Gross Revenue (R$ million) 128 288% in 2003 with significant room to grow in coming periods Subscribers reached 217K in Dec/03 (18% of total broadband access in Brazil), and 284k in Mar/04 69 Target: Increase ADSL 33 2001 June 2004 2002 penetration in Region I from 1.9% of LIS to 5% in 2-3 years 2003 1Q04 www.telemar.com.br/ir 7 Wireless Market in Brazil Market Share (Brazil v. Region I) – Mar/04 Region I Brazil Claro Oi 20% 9% Even with increased Oi competition, Oi is still the highest growth player in its home market (50% net adds) 20% Other* 8% TIM Other 19% 80% Oi reached ~20% market share Vivo in Mar/04 44% ^Includes other operators: Nextel, CTBC, SERCOMTEL, Telemig and Tele Norte Celular Wireless penetration in Wireless Penetration (%) – Apr/04 Region I (23%) still offers significant growth potential Challenge: Grow subs Average by 54% in 2004, with positive EBITDA margins, aiming to #2 position in Region I * *Source: Pyramid Research June 2004 www.telemar.com.br/ir 8 Wireless Platform Thousand subscribers ~6,500 3,893 4,408 15% Most successful GSM launch 17% 83% 2,236 35 Jun 02 1,401 20% 20% 80% 80% Dec 02 Jun 03 Dec 03 85% Mar 04 globally 4 million subs in 18 months Dec 04E adds in Region I since launching Post paid Pre paid Gross Revenue (R$ million) 625 564 496 366 Almost 50% share of all net 391 314 Oi´s market share (Mar/04) Region I: 20% Brazil: 9% 184 3Q02 4Q02 1Q03 2Q03 3Q03 4Q03 1Q04 June 2004 www.telemar.com.br/ir 9 Short Message Service - SMS Thousand messages 66,705 58,140 43,348 SMS annual revenues 33,706 18,786 achieved a run-rate of R$ 60 million in the last two quarters 26,558 Oi has a team focused on data 4Q02 1Q03 2Q03 3Q03 4Q03 1Q04 services, particularly for the corporate market Oi also launched Wi-Fi Gross Revenue (R$ million) hotspots in early 2004 15.3 14.6 9.3 Target: Increase data ARPU and 7.3 maintain growth of customer base 5.0 3.6 4Q02 June 2004 1Q03 2Q03 3Q03 4Q03 1Q04 www.telemar.com.br/ir 10 Call Center Services Attendant Positions >15,000 positive since inception 12,907 12,543 62% CAGR in attendant 7,337 positions, in line with increase in customer base and net revenues (70% CAGR) 4,947 2001 2002 Focus on profitability: EBITDA 2003 1Q04 2004E Net Revenues (R$ million) 421 - Contax currently has 27 customers, including major banks, utilities, insurance, media, telecom, retail 223 125 146 Target: Consolidate #1 position as call center operator in Brazil 2001 June 2004 2002 2003 1Q04 www.telemar.com.br/ir 11 June 2004 1. Highlights – 2003/2004 1 2. Growth Strategy 3 3. Review of Operating Results 12 4. Financial Overview 20 www.telemar.com.br/ir 12 Consolidated Gross Revenue Breakdown – Mar/2004 Wireline Data & Corporate Fixed to Mobile (VC1) Moderate Growth 13% Local 60% InterConnection 6% Data 7% High Growth 41% 17% 7% Long Distance (includes VC2/3) 9% Long Distance Wireless Mobile Others(*) High Growth High Growth (*) – Includes advanced voice, public telephones, additional services and Contact Center. The Company’s four main lines of business provide a healthy balance between stable cash flow and growth opportunities June 2004 www.telemar.com.br/ir 13 Growth in Long Distance Services LD Gross Revenue - R$ million LD Traffic (million minutes) 2,963 9,510 2,066 1,568 2002 2003 CAGR (01-03) 6,873 37.5% 885 2001 8,183 CAGR (01-03) 2001 1Q04 17.6% 2002 2003 LD as a % of Total Revenues (includes F2M) 17% 13% 15% 11% 2001 2002 2003 1Q04 Telemar keeps on regional leadership in LD services in spite of inter-regional & international calls began only in July 2002 June 2004 www.telemar.com.br/ir 14 Focus on Data / Corporate Services Data Revenues (gross) - R$ million 1,184 906 CAGR 787 (01-03) 22.7% 364 2001 2002 2003 1Q04 Major Clients won in 2003 We won key corporate and governmental contracts during 2003 Our Data revenues increased by 31% in 2003 and 15% in 2002 Challenge: Obtain at least 50% (43% in 2003*) of all data revenues in Region I and have a nationwide market share of 30% (16% in 2003*) * Telemar´s estimate June 2004 www.telemar.com.br/ir 15 Gross Revenue from Wireless Services R$ million Revenue from wireless 479 business increased by 180% in 2003 372 26% Handsets Key driver was services revenue with 700% growth, resulting mainly from subscriptions, outgoing calls & SMS 49% 74% EBITDA breakeven reached 51% Services after 18 months of operations Target: Continue to deliver 4Q03 June 2004 1Q04 significant revenue growth of 50% in 2004 while maintaining positive EBITDA margins www.telemar.com.br/ir 16 Consolidated Net Revenues and EBITDA R$ million 50% 44% 45% 44% Delivering consistent revenue 35% and EBITDA growth in spite of huge wireline expansion & wireless startup 14,003 11,874 Recurring margins stable over 10,103 time, in the mid-40’s EBITDA for 2001 impacted by 8,122 extraordinary provisions 6,221 6,222 5,353 4,032 3,558 2,735 3,218 1,680 1,486 1999 2000 Net Revenues June 2004 2001 EBITDA 2002 2003 1Q03 Target: Maintain 2004 3,689 consolidated EBITDA margin in mid-40s even with projected growth of wireless revenues 1Q04 EBITDA Margin www.telemar.com.br/ir 17 Consolidated Net Income R$ million 709 176 213 140 220 96 -112 1Q03 1Q04 -416 1998 2000 1999 2000 1998 1999 June 2004 2001 2001 2003 2002 2002 2003 1Q03 1Q04 www.telemar.com.br/ir 18 Consolidated CAPEX R$ billion 10.1 Wireless CAPEX 2003: ~12% of net 2.2 revenues (v. 17% in 2002) CAPEX 1Q04: R$ 197 million 7.9 (5.4% of net revenues) Consolidated CAPEX since 1998: US$10.4 billion 2.8 2.5 Wireline 2.2 2.0 2.0/2.3 1.7 40% 0.9 0.6 0.2 60% 1998 1999 2000 2001 2002 2003 1Q04 2004E 1.1 1.1 Target: Stabilize CAPEX at ~15% of net revenues to support growth in wireless and less regulated services Anatel Targets Mobile License June 2004 www.telemar.com.br/ir 19 1. Highlights – 2003/2004 1 2. Growth Strategy 3 3. Review of Operating Results 12 4. Financial Overview June 2004 20 www.telemar.com.br/ir 20 Operating Cash Flow after CAPEX R$ million CAGR (99-03) 69,1% 4,025 2,302 492 1,233 709 123 1Q04 1Q03 -5,906 1999 1999 2000 2000 2001 2001 2002 2002 2001 1Q03 1Q04 2003 2003 Having met wireline universalization targets and rolled-out Oi, our cash generation is expected to remain strong June 2004 www.telemar.com.br/ir 21 Dividend Payments - 1999/2003 US$ million 5.0% 277 2.2% Dividend yield 1.5% 125 4.6% 1.5% 128 131 142 Dividend * 1999 2000 2001 2002 2003 * includes JCP (interest on capital) Our goal is to provide high cash returns to shareholders June 2004 www.telemar.com.br/ir 22 Net Debt Position and Repayment Schedule R$ million Net Debt – Mar/04 Gross Debt Repayment Schedule – Mar/04 R$ 8,388 million R$ 12,005 million 3,348 9,121 7,835 7,703 8,388 2,695 6,700 2,126 1,354 1,254 671 557 2001 2002 2003 1Q04 2004E 2Q04 2S04 2005 2006 2007 2008 2009+ 4.6 11.3 22.5 27.9 10.5 5.6 17.6 % of total Given our strong cash generation, we should reduce net debt to around 1x EBITDA by year end 2004 June 2004 www.telemar.com.br/ir 23 Key Financial Ratios Net Debt / EBITDA (*) – 12 Months EBITDA CAPEX / EBITDA (%) Amortization*/ EBITDA (%) * Principal and interest Dividends* / EBITDA (%) * includes JCP (interest on capital) June 2004 www.telemar.com.br/ir 24 Key Financial Ratios Enterprise Value / EBITDA EBITDA / Total Debt Service June 2004 Market Cap / EBITDA EBITDA / Net Interest Expense www.telemar.com.br/ir 25 “Safe Harbor” Statement This presentation contains forward-looking statements. Statements that are not historical facts, including statements about our beliefs and expectations, are forwardlooking statements and involve inherent risks and uncertainties. These statements are based on current plans, estimates and projections, and therefore you should not place undue reliance on them. Forwardlooking statements speak only as of the date they are made, and we undertake no obligation to update publicly any of them in light of new information or future events June 2004 Investor Relations Rua Humberto de Campos, 425 / 8º andar Leblon Rio de Janeiro -RJ Phone: ( 55 21) 3131-1314/1313/1315/1316 Fax: (55 21) 3131-1155 E-mail: [email protected] Visit our website: http://www.telemar.com.br/ir www.telemar.com.br/ir 26